Bill Barnes Jewelers / Avoid this company
My fiance ordered a Tacori engagement ring in Mid-March. We haven't gotten the ring yet. Bill Barnes promises to call us back with information, and never does, leaving us to call repeatedly. on the 9th of May they told us the ring was being appraised. On the 19th they told us it would be sent by the end of the week. On the 28th of May they said they didn't have our diamond (sent it to someone else is what I'm guessing) and they'd have to contact a diamond cutter right away and get one rushed to them. Last night, online, we checked the inventory listed on their webiste, and they had nearly the exact same diamond there for $70 more, same color, cut, clarity, and carat and just a SLIGHTLY greater depth.
Yesterday I contacted Tacori. Today I recieved an email from Tacori stating that Bill Barnes signed for a Fedex delivery of our ring on April 8, 2008.
We still have no date for when we will recieve the ring, and no honest explanation as to why it has taken so long.
AVOID THIS COMPANY!