21st October, 2016
Client: Emma Beckers(firstname.lastname@example.org), Marie Bogaert(email@example.com). firstname.lastname@example.org
Adspacebox is said to be an online advertising firm for brands looking to gain exposure. They source for traffic from various SSP(Supply-Side-Platforms) or ad networks to place those ads for their clients. My company, was one of them sourced for a campaign. As in our policy we did a background check on them and asked for referrals before we started their campaign. After doing such and after being given good reviews from the sources we asked that they give us their campaign requirements and then started their campaign.
Here's where it gets thick: From the first few days there were complaints over certain domains they didn't want their ads to show on such as Amazon, and they didn't want ads on Opera proxies(Which wasn't part of their initial requirements) and i complied and then wanted to know if they had other requirements before scaling up the campaign.(Note: the more specific the campaign, the greater the cost especially on our side as we're paying website owners to put the ads). This went on for about a while with new requirements being brought up and we complying accordingly. However on a certain day, the campaign manager Emma Beckers sent a mail that the client was dissatisfied with the campaign despite we doing all he asked for and wanted to cancel it.
I was disappointed and wanted to know why that was so. Also i wanted to get paid for the work done so far as common business ethics require. However since then they haven't answered any of my messages or emails and such is a trend with companies who are alleged scamming advertising platforms.
We'd like them to pay us for the traffic and work done on their campaign so that we leave it all in the past.