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Adore MeMembership charges

While this website seems legit, they are a huge scam.

They auto enroll you in a VIP membership which charges your credit card $35 every month to "give you store credit." That's literally the most ridiculous thing ever. If I wanted to buy something, I would. I don't need my hard earned money (not earning interest) sitting on their website.

When you call to cancel this membership, the most annoying voice ever comes on a recording and offers you a small hold time. However, you will likely be on hold for 20+ minutes, a tactic to get you to simply hang up and continue to be scammed.

If you email them about canceling, they indicate that you must call do it. Wow, amazing customer service!

They claim calling is the only option due to "security purposes." Hilarious because there are a million websites on the Internet that can easily accommodate the simple task of canceling one's account. Not to mention--this is just a lingerie website! It's not a banking website or something important. Geez!!!

So, they offer you the option of going on a payment vacation. Which is when your account is frozen and they can't put those monthly charges on there. But these vacations only last 1 to 3 months. Since they never pick up their phone calls, put you on hold for insane holds times, and tell you via email you can't do what you want to do, the payment vacation is virtually the only choice you have to keep your credit card from being charged.

When you do have the not so great pleasure of finally speaking with someone in their "customer service" department they then inform you that you cannot cancel your account because you are on a payment to vacation.

Even when you point out to them that a payment vacation was the last and only resort to keep your account from being charged, they say they simply cannot do it.

This is astounding because any other website on the Internet would cancel your account if you requested that. It really is that simple.

They then ask if there's anything else they can help you with.

HOW ABOUT ACTUALLY DOING WHAT THE CUSTOMER ASKS.

This website is the biggest scam on the planet and once you get sucked into it you're pretty much stuck.

BE WARNED.

Ka
Jan 28, 2015

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