Dear Sir/Mam
I had purchased this compaq presario laptop (Details attached here) for only 21, 000 on the date of March 2011. Only 1 year is completed of its warranty. There was some issue regarding display of my laptop so i deposited it to the service centre. Now they have sent me the bill of more than Rs. 13000.. I purchased HP laptop because i thought it has brand name but now i feel that i made a big mistake and purchased like a chinese product which has no durability. I am a working girl and i use it only in evening when i come back from my office and it has not completed even total 2 years.
Please suggest me what i should do know, Regret to tell you that i am not going to pay such a huge amount for repairing if its actual amount is Rs 21000 only. I would rather prefer to purchase a new laptop of another brand.
Keeping in mind the value of its brand, Quality assurance and good services I believe that this my request would not be unheared and you will be help me out regarding this problem so that in future i will prefer only hp products and would suggest my friends also to purchase your brand only.
Please Help me out, WAITING FOR YOUR PROMPT REPLY.
Company Business Name: HP
Country of complaint: India
name:- azaroddhin nadaf
email:-azanadaf@gmail.com
product details :-cq45106au
serial no:-cnd8443gmn
date of purchase:-22th jan 2009
date of online registration:-24rd jan 2009
date of validation of claim:-14th feb 2009