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Beware of these folks and facility! We wouldn't quite say 'don't take your kid there'. For some of you, it may be the only reasonable choice.
However, in the least, ask a lot of questions. If you suspect the worst, it may be just that. In our opinion, we found these folks to be some of the most incompetent and irresponsible group of people making money in the business of 'caring' for children. When we started asking questions about inconsistencies, misrepresentations and what appeared to be outright lies, their responses were defensive, cover up, and more defensive. In our opinion, they don't tell you the truth about the all too often 'accidents' your children get in to. Instead of managing the children you pay them to manage while under their care, they often blame the children for these 'accidents'. In our case, we were given so many excuses as to how bad the other children are who were responsible for our child's accidents. Our gut instinct was, they have folks working at this establishment who could not be gainfully employed at McDonald's. We say so because, even working at McDonald's requires some level of alertness and being aware of one's surroundings, which we have witnessed very little of among the employees at this facility.
When we brought up our many grievances to the owner of the center, her response in essence was 'how dare you!' How dare we make her drive her gas-guzzling Hummer from the comfort of her home where she was watching her daytime soaps to address a potential problem in the business she is running! It is nothing short of chilling to know such a person is in business of caring for children.
We have made formal complaints to the state of GA Department of Early Care and Learning (DECAL) that is currently under investigation.
Please check the website below for any updates and official previous complaints and disciplinary actions against this daycare provider.
The complaint has been investigated and resolved to the customer’s satisfaction.
The owner of this place has no business caring for kids.
I would not recommend this center . My child has been at the Color Us Kids Walden Park location for 4 years since 6 weeks old. She only stayed because of the caring teachers . During those 4 years, she had maybe 20 teachers and 5 directors . The regional director and owner are not considerate or friendly to parents . My experience is the upper management treats people as unequal . My child was unenrolled by the owner Patricia Thonton due to an incident between myself and the new assistant director . This incident entails me having to look into 4 different classrooms to locate my child. I asked the assistant director ( Sylvia) where my child was . I inquired if the center was beginning to have inconsistent staff once again . I mentioned I would remove my child if that's what was going to happen . Sylvia stated, " that's fine if that's what you want to do." I got frustrated when the assistant walked away while I was talking to her . I was finally able to reach the owner Patricia Thornton via phone to explain my version . The owner stated the assistant was unexperienced, unprofessional, and should have handled matters differently but my child is no longer allowed to attend that location effective immediately. This incident was a Friday evening. Effective immediately I don't have childcare . I totally disagree with her decision due to the assistant's rudeness, disrespect, and unprofessionalism by walking away while I was talking to her along with rolling her eyes with a smirk on her face. I'm a very involved parent with every aspect of my child's life. I have never been late with any payments in 4 years. I also want communication, a learning environment, and staff consistency. I also have never had any altercations with any staff at Color us Kids nor has my child has serious altercations with classmatesI would not recommend this center . My child has been at the Color Us Kids Walden Park location for 4 years since 6 weeks old. She only stayed because of the caring teachers . During those 4 years, she had maybe 20 teachers and 5 directors . The regional director and owner are not considerate or friendly to parents . My experience is the upper management treats people as unequal . My child was unenrolled by the owner Patricia Thonton due to an incident between myself and the new assistant director . This incident entails me having to look into 4 different classrooms to locate my child. I asked the assistant director ( Sylvia) where my child was . I inquired if the center was beginning to have inconsistent staff once again . I mentioned I would remove my child if that's what was going to happen . Sylvia stated, " that's fine if that's what you want to do." I got frustrated when the assistant walked away while I was talking to her . I was finally able to reach the owner Patricia Thornton via phone to explain my version . The owner stated the assistant was unexperienced, unprofessional, and should have handled matters differently but my child is no longer allowed to attend that location effective immediately. This incident was a Friday evening. Effective immediately I don't have childcare . I totally disagree with her decision due to the assistant's rudeness, disrespect, and unprofessionalism by walking away while I was talking to her along with rolling her eyes with a smirk on her face. I'm a very involved parent with every aspect of my child's life. I have never been late with any payments in 4 years. I also want communication, learning environment, and consistantancy with staff . I also have never had any altercations with any staff at Color us Kids . I will take this as a learning experience and will not question this incident any longer . Everything happens for a reason .
I could have told the exact same story about this daycare and the owner of the daycare. This is at best a substandard place ran by substandard people. These people are worthless as childcare providers. For your child's sake, get them out of there. There are excellent home childcare as well as other childcare providers in the area. We know, because we had to look around and ask a lot of questions after dealing with these folks.
Daycares are horrible. When my oldest was 2 they kept calling me that she was sick so I kept taking her to the docor and nothing would be wrong.Here I was paying 135.00 a week pregnate with my second child as a CNA and going to college for my RN ...Well needless to say my childs doc called the state in on them and they got shut down! Its crazy how you are paying all that money, wanting the best for your kids and the people you pay good money to doesnt care about what the child can get into...If I may ask does your child scream everytime she/he goes in there?My daughter was and we thought it was because she didnt want me to leave coming to find out it was more to it... I walked in to pick her up her last day ever there ( she was supposed sick) coming to find out at 2 pm the kids hadent ate lunch yet! SO if they dont do ne thing the first time keep calling your state and even get social services involved! Good luck to you