The complaint has been investigated and
resolved to the customer's satisfactionResolved Color Us Kids — Beware
resolved to the customer's satisfaction
Beware of these folks and facility! We wouldn't quite say 'don't take your kid there'. For some of you, it may be the only reasonable choice.
However, in the least, ask a lot of questions. If you suspect the worst, it may be just that. In our opinion, we found these folks to be some of the most incompetent and irresponsible group of people making money in the business of 'caring' for children. When we started asking questions about inconsistencies, misrepresentations and what appeared to be outright lies, their responses were defensive, cover up, and more defensive. In our opinion, they don't tell you the truth about the all too often 'accidents' your children get in to. Instead of managing the children you pay them to manage while under their care, they often blame the children for these 'accidents'. In our case, we were given so many excuses as to how bad the other children are who were responsible for our child's accidents. Our gut instinct was, they have folks working at this establishment who could not be gainfully employed at McDonald's. We say so because, even working at McDonald's requires some level of alertness and being aware of one's surroundings, which we have witnessed very little of among the employees at this facility.
When we brought up our many grievances to the owner of the center, her response in essence was 'how dare you!' How dare we make her drive her gas-guzzling Hummer from the comfort of her home where she was watching her daytime soaps to address a potential problem in the business she is running! It is nothing short of chilling to know such a person is in business of caring for children.
We have made formal complaints to the state of GA Department of Early Care and Learning (DECAL) that is currently under investigation.
Please check the website below for any updates and official previous complaints and disciplinary actions against this daycare provider.