Colonial Crossings Of Williamsburge, Va review: lack of development. 103

Several have made reference to getting together to take a stand on this. No business should be able to operate under fraudulent conditions. As we speake more people are being invited and going to these tours. I am sure we could all share in the cost of attny fees because it would in our best as well as the publics best intrest. The Better Business Bureu gives them an A rating and even when I contacted them they just sent me back a letter telling me that my comments would be noted but they were closing my case. Come on people promises were made that none of us may never see or our children.

I brought into this promise 3 years ago. My wife and I have 7 grandchilrdren whom we looked forward in taking them to this indoor resort and water theme park. I am tried of paying on broken promises. Lets have a owners meeting and come up with a plan to be done with this company.

We were also duped by colonial crossings. Not only were promises not kept, as with many others, but we had worked hard to get 3 families to tour the facility in order to have our maintenance fees waived. They did not waive the fees and upon not paying my fees for the quarter for many months, calling weekly and sometimes daily and talking to people who told me they would take care of it and did not. After a while I was threatened by the credit bureau and ended up having the pay the fee plus finance charges in order to keep my good credit. I had talked to someone regarding this and she promised me my money back which never happened. I am completely dissatified and do want my money back plus being released from my contract. We would love to get together with anyone to discuss this and possibly file a class action law suit. Count us in.

I too was duped into somewhat of a purchase. My Fiancee and I said no all the way until they presented the trial plan, 18 months @ $75.00 per month. I'm glad I didn't buy, but see no reason to continue paying for something that I had no idea was a scam. I too only want a refund of the monies paid and a release from the contract. I recently went to Florida and bough a timeshare @ Westgate Town Center and paid less than $8, 000 for mine. There is a waterpark being constructed and you can see the progress. I live in Maryland, but I too will contact the BBB and I'm not sure about the Attorney General's Office not knowing if Virgina has one.

I am very disappointed with my purchase and recently experienced some difficult times and could not keep my payments up. Only to find out that the company was also have financial issues. The funding ran out and that is why the waterpark has not broken ground yet. However the finance company spends a lot of man power having people call us sometimes even twice a day. We have not been able to even use our property due to the fact if the payments are up to date the maintance fees are not. I am not interested in my money back but would like to know what I am struggling to pay I will one day see. If we do have a form that we can all get together to take action count me in. We were made a lot of promises that they have not kept. They have an obligation to hold up to their end of the bargain.

I too was "dupted" by this company and Mr. Holt over 10 years ago as a Club Land'or owner, the "company" even filed suit against me for not paying my "dues", mind you I was paid in full, only owing fees every year. The year I decided to stand up against this wrongful "special assessment", is the year they filed in small claims court against me. I was stupid and naive and should have gone to court, however, I allowed Mr Holt to talk me into giving back my ownership, which was paid in full for 30 years, with no continued liability to myself. Which means, I have given the company "a week" a year for the next 30 years to re-sell. The owners of this company are just plain greedy. There is a new time share that was recently started and near completion, including waterpark area, across from Busch Gardens, ...they were able to get financing...what is wrong with this company. The BBB is a good place to start, but the Commonwealths Attorney and the State Corporation Commission are two other good places. Breach of contract, taking money with no intent of fulfilling promises written or expressed is still breach of contract. Mr. Holt take notice, most people don't want their money back, just make good on the promises you made...put your personal life style aside, and make good on your promises!

Is there anyone willing to help me stage a peaceful protest against the company. Just enough to deminish sales for a day and keep others from being taken for a ride?

That fact that Mr. Holt is willing to talk is IRRELEVANT!

Just one little correction... perhaps ONE DAY the water park will be built but it certainly won't be while my kids are old enough to enjoy them as was the statement by the salesmen. Whether financing will become available is the question. Whether or not the water park can be built by using the millions of dollars already received by CC over the last 5 + years is the question. THINK about that. YOUR SALES PRICE WHICH HAS ALREADY BEEN FRONTED BY RESORT FUNDING TO CC WHEN YOU PURCHASED (average lets say $15, 000 every year red) x 4500 owners +/- = $67, 500, 000.00 THATS 67 MILLION DOLLARS PEOPLE. PLUS Maintenance fees of about $350/owner x 4500 owners = 1, 575, 000.00 PER YEAR x 4 years (they've been in business 5 years that I know of... perhaps longer...) = 6, 300, 000.00 THATS ANOTHER 6 MILLION. NOW take into account that probably the owners haven't all paid their debts, they have to pay the employees and pay for the electric of it all, maintenance, etc... and lets say that roughly half of the owners are husbands and wives which bring that owner number as far as individual accounts to 2250. THAT'S STILL A WHOLE LOT OF MONEY PEOPLE! WHERE DID IT ALL GO! ? That is our problem. So before you say that we don't know what we are talking about maybe you should get a view of the picture that the other owner's have: DON'T BUY HERE!

vbkfam:

I do use my timeshare. We expect the waterpark to be built. You are incorrect to believe that the water park will be built because there is NO FINANCING AVAILABLE TO DO THE WATER PARK THAT WAS PROMISED! This is the problem! It is you who are the one who is misinformed. Mr. Holt is willing to talk. He is the one who verified that there is not financing or money to build the park right now because the banks are not lending to them... for whatever the reason. Now, take that information to the bank.

I believe Mr. Holt is correct. Mr. Thom Hug did not walk away from the Corporate BS, he was let go do to his lack of Management skills. Spite and stealing mine and your information from the company is not what I call gaining a conscience. The economy is bad for everyone. We are saving money using our own timeshare and exchange program. If you utilize what you have you would not be complaining. My family goes every year since we bought. We also were told promises concerning the Waterpark but what I was told is that while waiting for the breaking of the ground, licenses and permits ran out. My husband is a contractor and completely understands the process. I am sorry you are focusing on the negative but the positive is that you own property. I have not had the pleasure of speaking personally with Mr. Holt but it seems he is willing to address our concerns. Take advantage of that.

I think everyone should complain to the BBB.

I would like all of the money back that we invested in this farce, and a law suite doesn't sound to bad right now, it is also hard to schedule things with interval. I am very sad and disappointed.

Can anyone advise of a next step...I'm over the rudeness, consistent lies and excuses. We have been owners since 2005 and still waiting on the amenities that was promised. ( Broken Promises and Breach of Contract). I have called and no one can seem to give a straight anwser as to Why and When? Their ( Land'or Williamsburg, LLC "Colonial Crossing") now using the ecomony as their newest excuse...whatever., because the water park and promises was to be completed by 2007 then 2009...all before a change in the economy. Who do they think we are...idiots. No, Mr. Holt we are hard working Americans from may different walks of life ( Dr's, Factory Workers, Contruction Workers, Lawyers, Teacher's, Managers and etc...who bought into lie by a group of theives. All, please do no buy into the change in management...the top players are still the same. As owners and some Charter members we should not be concerned about how our email was obtained but that there has been light shined on the corrupt practices by the President and his management team at Land'or Williamsburg, LLC (Colonial Crossings) and the same is true for their Land'or International properties. Thi is not a bigger than wht we ll know...if you look ofn the inetrnet at timeshare sells sites, its flooded with Colonial Williamsbug properties and teh trade value os terrible. With that said, I agree with Laura and John Hays and I beleive that this needs to become a legal matter. Thom Hug is not the problem Mr. Holt it's you and your upper management team...I'm not looking for any money back, I don't want free tickets or passes, I just want to be released from the contract that was BREACHED! In addition, we are not interested in more lies and empty promises. What should be peaceful has become stressful and a MONEY PIT! WARNING to all owners like myself...do not buy in to more (lack of a better word) CRAP! Mr. Holt keep your dedicated line...take it and ... I will say no more. Laura and John Hays...please keep me advised on legal actions that you may take, I am willing to contribute financially if there is a need. THANK YOU Thom Hug for being an honest man...you gained a conscience and walked away from the corpoarte BS and now Mr. Holt and his Upper Management team wants to discredit you. Owners, I have consulted with several attorneys and we all have a case...please keet this in mind. Shame on you Mr. Holt, shame on you...just evil, what your trying to do...yoiur just anothe puppet for your Senior Management team. I willask that you take a step back and put yourself in our shoes the Owners shoes...SHAME ON YOU!

Dear Colonial Crossings Owners:

With a significant change in management, I have made it a point to meet and/or talk with many of you over the past couple of months. As of late, it has been brought to my attention that there has been a string of emails circulating amongst you. Much of the content of these emails is either slanted or outright false. Furthermore, and as many of you have already expressed to me, I have a concern for your privacy and the mis-use of your personal information. Specifically, how was your email address obtained and used by a former employee? Rest assured, it is my commitment to protect your privacy. To that end, an outside investigative agency has been retained to analyze and determine the breach. In this regard, all necessary action will be taken.

Notwithstanding the above, and as has been expressed by some of you in the content of these emails, there are concerns and/or questions regarding your ownership at Colonial Crossings. I very much would like to speak to your concerns and/or questions. We have established a dedicated line [protected]) that you may call at any time and leave your full name, account number, and return telephone number. I personally will return the call within 24 hours. I look forward to hearing from you.

Regards,

Ronald T. Holt

We are receiving mass emails from unhappy colonial crossings members (a list of 6 pages with back to back emails from unhappy members). This all got started when an ex employee contacted all of us and listed all of our email addresses.

Colonial Crossing's Contact:
ccwowners@colonialcrossings.com
ownercare@colonialcrossings.com

Email that started all the communication:
On Mon, Apr 26, 2010 at 1:34 AM, Thom Hug wrote:

Dear friends,

My name is Thom Hug. Most of you would know me as the former Asst. Director of Member Services at Colonial Crossings resort in Williamsburg.

I spent the majority of my career trying to help you, as owners, solve your problems and make your timeshare work the way it is supposed to, and trying to help you make the salesmen’s promises a reality.

While I am now no longer associated with Colonial Crossings, that does not release me from the promise I made to help you with your timeshare property. The benefit to this is that I am no longer bound by any company loyalty, so you can rest assured that I will tell it to you straight.

Please email me back if you would like help in any way.

Yours Truly,

Thom

AND an email that shows the next step as put by an attorney and owner at Colonial:

Dear Mr. Holt,

We appreciate you taking the time to respond to the owners concerns and
questions. We agree with Mr. Eglinton who wrote a response stating that the
only false statement is the fact that Colonial Crossing promised a water
park, and to date, it has not even begun to build one. We were glad to be
included on these e-mails, and believe it is time for this matter to finally
be addressed.

When we were on our tour of Colonial Crossing, our sales agent, Ira, pitched
the water park as the main reason to buy Colonial Crossing. We asked him at
least FIVE times, what if the water park is not built? We were very
concerned due to the economy. He assured us each time that the owners had
tons of money and the water park would be built on time. He assured us the
owners had been part of Disney World and knew what they were doing. We
watched a video showing us the water park and the wonderful benefits it
would bring to our timeshare.

I am an attorney and my husband is a college professor. We have a good
understanding of our rights. The water park is definitely a part of the
contract with Colonial Crossing, and Colonial Crossing has breached it. We
were told we would receive EIGHT free passes to the water park each year
regardless if we stayed at the time share. We live only ninety minutes from
Colonial Crossing, and this was very appealing to us. Like Mr. Englinton,
we have to tell our children again this summer that we cannot go to a water
park that was guaranteed to be built by our sales agent Ira by the end of
2009. Now, we are being told that you have not even broken ground for this
water park. We also have learned that this promise has been made since
2007! Basically, either our sales agent lied to us or the managment and/or
owners at Colonial Crossing lied to him so he would sell more timeshares.
Regardless, the management and owners are responsible for their employees,
and you are responsible for your sales agent's actions and promises made to
us during his sales pitch. You had him play the video of the water park to
get us to buy your timeshare. If you allowed your sales agents to play this
video knowing the water park was not going to built in the "near" future,
then you are responsible for false advertisement and deception. If you
played the video thinking the water park would be built, and now we know it
has not been built, then we are due a refund. You have failed to live up to
your end of the bargain and have breached the oral contract made by your
sales agent.

We were told that this indoor water park would make our time share more
valuable because no other resort in the Williamsburg area had one.
Therefore, we paid more for a timeshare than we should have in light of the
FACT you have never built the water park. In FACT, you have not even broken
ground on it.

In addition, there were other amenities promised during the sales pitch.
Colonial Crossing was going to have stables on the premises. We are riders,
and this was very enticing to us to have the opportunity to go horseback
riding at our own timeshare. It appears this is no longer even being
considered by the management as is it is not even mentioned on the website.

We demand compensation for the following:

1. The eight passes we have never received each year for the water park; 2.
The lost of value in our time share since the water park has never been
built, and clearly, it appears it will never be built; 3. The false
pretense to get us to buy a timeshare at Colonial Crossing rather than
another resort; and 4. Breach of an oral and written contract as to the
amenities of our time share.

We look forward to hearing from you with regards to our concerns and demands
in this matter.

Very truly yours,

Laura and John Hays
irishoakfarm@aol.com
13207 Lew Jones Road
Dewitt, VA 23840

This is exactly what is happening. No one is happy that the water park has not been built and there seems to be some lack of communication with regards to the "QUALITY TIME" memberships that people never got a password or ID.

We also got talked into getting in on the ground floor, before the construction was complete to purchase. This is also 2 years later, no water park or any other amenities completed. There should be someway everyone could get together and launch a lawsuit and get are full refund back.

All... I agree...my wife and I are having the same problem. We need to continue to develop a list or group to combat their deceptive pratice.

My husband and I also were sucked into the sweet talk of the repesentitive of Colonial Crossing. Impressed with the huge diagrams and maps of the "RESORT" mounted on the walls and the computer imaging and the models which were used to sell us on the huge family resort like no other anywhere in the world. Even the person who they were working with on the design who previous consulted on the designs of Disney World. At that time we were told the WATER PARK, complete with on site shopping, restaurants, private pools and many other emenities...an all inclusive vacation spot would be completed in 18 mo. Is nowhere near completion. All lies. We are currently being harrassed daily for our lack of payment on our contract. They have so cleverly managed to lure all unsuspecting good middle incomed families into this sale of nothing more than a small condo we can't use, can't sell, can't rent and can't swap out for the use of another location. We were also told we needed to take advantage of the preconstrution prices they were offering to the 1st purchasers.

The really sad part is they are continuing to do this to more innocent people everyday.