The complaint has been investigated and
resolved to the customer's satisfactionResolved ClubQPT — rigged game
resolved to the customer's satisfaction
I just joined ClubWPT three days ago -- the "free" membership for now. I wanted to experience the site and explore it first before joining. I've now played quite a few play-money NLHE games, and I have been so dumbfounded by the strange hands that result that I was tempted to check the web to see if the site is rigged. I am amazed to see how many other people are complaining and stating that it is indeed rigged. That was my conclusion before I started my search, but I have to tell you, I felt a bit silly checking on such a topic since you would expect such a highly known site/company would be totally above board.
How wrong I was. I'm no poker pro, for sure, but I do have my BS in Match, and I'm pretty good at odds, percentages, EV calculations, pot odds, etc. And I've played maybe 8, 000 - 10, 000 online hands now (Full Tilt, PokerStars, etc.). I've taken lots of lessons, too. And I've played up at Winstar Casino several times. Thus I feel I'm pretty good at reading people's hands given their betting actions, and I can reasonably predict the outcome of a completed hand.
So now -- here it is... I have *never* seen such crazy players or crazy hands as I've seen on ClubQPT. I've seen so many truly pathetic hands turn into quads, 2-or-3 card suckouts to gut shots, boats full of crap cards that were supported with all in bets, and even more. I thought I was playing at an insane asylum -- and losing ever decent hand/bet that came my way -- which, btw, were *damn* few. Other players -- the paying members (you can tell who is and who isn't by who is chatting -- freebies like me can't chat) -- seemed to be completing their flushes and draws or filling their boats on a regular basis.
It was just too strange. I've saved my hand histories in hopes that someone will set up a site where we can submit these histories and have them pooled and analyzed statistically. It would be *so* easy to do. Someone, please set this up.
Finally, I was completely freaking dumbfounded by the total lameness of the user interface. Pitiful graphics, awkward control panel, unpleasant alarms and warnings, pathetic themes, and more. Until now, I have assumed WPT must be a world class web site, based on the coolness of the WPT TV tournaments. But wow, was I ever mistaken. The site is actually a joke by modern standards of site design and interface.
I could handle the Mickey Mouse aspects of the interface, however, but not with the rigged, goofy, clearly cheat-oriented card dealing software that underlies their system.
I would strongly urge you to totally boycott that site and company.