City Furniture reviews and complaints 1
View all 137 complaintsCity Furniture - southern motion power sofa and power loveseat carver bge mc po/re/sf & lv
purchased 1-30-17...touted as a microfiber durable material...but after 2 years the surface covering deteriorated and the leather-like fabric began to flake off in areas that DO NOT even contact the body...furniture was NOT even heavily used by 2 older adults...although I purchased the extended warranty City Furniture will not contact you and will not refund my money even though 2 home visit adjusters said it is a problem that can not be fixed as it will continue to spread like a cancer and the flaking will not stop...I have found another retailer (Babette's) who carries Southern Motion in top grain leather in my color choice, but I need the money refunded from City Furniture in order to pay for the new set. I have had Southern Motion previously in fabric upholstery and had no problems, but to continue with your product I expect better customer service from the retailer, and from you as the vendor, to take responsibility for a defective upholstery.
Latest City Furniture Reviews
Buyer Beware!! Warranty Mattress still in box never opened. False advertisement/service inv#601644 Warranty claimGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!