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Item not returned
I sent in 4 silver coins consisting of 3 large and 1 small coin (2 were loose coins and the other 2 were in a plastic coin keeper, along with misc silver jewelry) and was offered $50 via text on 4/18/23 for 2 coins. The rest were rejected. In the initial reject pile were 2 coins (a small placed over a large) but after the payment was sent, Cashforsilverusa took a different picture and only returned 1 coin the smaller one- not in its original plastic and the misc silver jewelry, claiming they do not stack coins and what I received returned was accurate. I know what was sent, and I have a picture of 2 coins stacked. Someone there removed the silver coin out of their plastics, and kept the 3rd without paying for it and denying it existed. I have text and emailed
Desired outcome: To return my coin or pay for it
stole my items
I sent in my two items, a gold bangle bracelet and a gold necklace on December 17, 2019 to be evalauted and sold to this company as advertised on their website. I received no tracking number, and emailed them about it. They stated it was on its way to them. I have sent several emails to them regarding payment, tracking, and updates. I have all these emails as proof. On Dec. 30, 2019 I received an email from Meredith from this company, as well as an additional email from CJ Environmental stating my items were not of value and they would be returning my items back to me in 24 hours and to check my email for a tracking number. I never received this info or an email. I have been emailing them regarding this, and I havent received any response. I feel that this company has stolen my items, pretending to be a company that buys gold and precious metals, only to scam me and take my things. If they were not of value, which I don't believe as I have a receipt of where the gold bangle is from that states it is sterling silver with 14K gold plated, then I still would want my items returned to me. They do not have the right to steal from me, and falsely advertise that they are buyers. No one from this company has reached out to me, and it is 1/14/2020 now. This company needs to be investigated as fraud.
theft
Their online silver calculator has clients input the weight and purity of their silver and gold, then calculates what the recipient will get for the sale. I sent over a pound of.925 silver bars (not scrap) and 11 grams of gold that, according to their calculator, amounted to more than $640. I received a check for $196. This is bait and switch, outright fraud, and thievery. DO NOT SELL TO THESE THIEVES!
Tried to do business with them and they refused to give me quotes for a sale at this moment. They refused to do so; which after the third time of asking and being refused an answer I had to hang up. That alone told me they were dishonest and it should tell you too!
Silver is silver and a business that buys silver should have no problem quoting you what they pay for it at the time you are discussing the sale. Now understand that the price of metals varies as does the stock market, so a quote today will vary at a later time. But what is always constant is the percent they take for profit, which directly effects the amount you get for the sale. And when a business refuses to disclose their cut to you; one can know that they are taking way more than they should.
Do not do business with this company. They STOLE MY ITEMS. I sent in my flatware (that has a market value of $335) and received a form letter that my items did not meet their specifications for silver content. I followed the requirements in the form letter for return of my items, sent in the return shipment payment, and they stopped responding and have yet to return my items.
I hear you as I was scammed as well. I sent in 65 pounds of antique silver serving sets. I received a check for $32.00...
DO NOT SELL TO THESE THEIVES.
I would have made a lot more selling at scrap yard for metal
Donna O.
Southport NC
Is CashForSilverUSA.com legit?
CashForSilverUSA.com earns 91% level of Trustworthiness
Perfect Trust Endorsement: CashForSilverUSA.com achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
Cashforsilverusa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Cashforsilverusa.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for CashForSilverUSA.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Cashforsilverusa.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- CashForSilverUSA.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to CashForSilverUSA.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of CashForSilverUSA.com complaint handling
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CashForSilverUSA.com contacts
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CashForSilverUSA.com phone numbers+1 (866) 784-2238+1 (866) 784-2238Click up if you have successfully reached CashForSilverUSA.com by calling +1 (866) 784-2238 phone number 0 0 users reported that they have successfully reached CashForSilverUSA.com by calling +1 (866) 784-2238 phone number Click up if you have UNsuccessfully reached CashForSilverUSA.com by calling +1 (866) 784-2238 phone number 0 0 users reported that they have UNsuccessfully reached CashForSilverUSA.com by calling +1 (866) 784-2238 phone number
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CashForSilverUSA.com emailsinfo@cashforsilverusa.com81%Confidence score: 81%supportmarketing@cashforsilverusa.com79%Confidence score: 79%salespress@cashforsilverusa.com78%Confidence score: 78%communicationcservice@cashforsilverusa.com75%Confidence score: 75%supportlegal@cashforsilverusa.com75%Confidence score: 75%legal
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CashForSilverUSA.com address6 Perry Drive, Foxboro, Massachusetts, 02035, United States
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