The complaint has been investigated and
resolved to the customer's satisfaction
care netcredit card service fraud


credit card reduce interest fraud
this company called offering reduced credit card rates on all my cards. no
fee! i said call me tomorrow morning, i am working with no service on my
phone we will discuss it all tomorrow. when they called me the next day,
they said my Chase credit card interest weas reduced and i owe them 800
dollars for their services. i said i haven't agreed to all this. at which time
the representative gave me to his supervisor, who told me it was too late to
reverse the charges even though i haven't agreed to any of this...he also
threatened to send my file to "collections" because I said I didn't want to
proceed with it. I said I would call back the original person I talked to
after I had a chance to think it over some more...he said that it wasn't
possible and that he would send my file to collections. He was quite irrate
by this point and said, "have a nice day". .

More care net Complaints & Reviews


  • Ja
    jalb Aug 12, 2017
    This comment was posted by
    a verified customer
    Verified customer

    did the scammers ever really send the fee to collections?

    0 Votes
  • Dj
    D J H Jul 02, 2014
    This comment was posted by
    a verified customer
    Verified customer

    Their current name is Credit Card Services - Care Solutions. The name appears to have shifted frequently. The address is 616 Corporate Way, Ste 2, Valley Cottage, NY 10989.

    The New York Better Business Bureau has a devastating report, on-line, about them at They are rated "F" on a scale from "F" to "A+". There are literally dozens of extended individual "complaint details". Many of these are very detailed, on-point, and very recent. The staff and officers appear operating far outside the law and appear ripe for a legal challenge and criminal conviction, particularly in states where they have not complied with the applicable laws, such as the Arizona Telephone Solicitations Statute.

    0 Votes
  • Un
    Underwater 2014 Mar 06, 2014

    wth? never heard of these crooks!

    0 Votes
  • Cr
    Craig 123 Mar 06, 2014

    Does anyone actually have an address for Care Net my attorney wants to contact them with a letter?

    0 Votes
  • Sa
    San Cali Feb 17, 2014

    I too was scammed by Care-net. When I received the initial call, I was believed I was dealing with Chase since they had my credit card info. They indicated that they would lower my interest rate because they did not want to lose me as a customer. They stated customers were leaving for lower interest rates and they would lower mine to stay.

    After speaking to several people, I realized this was a scam and requested to stop the process immediately. I was told it's to late, we have spent time talking to you and will charge the $1200 fee. And will proceed with collections if necessary. I spoke with George, Kendra Johns, Stephanie Bower and Manager Josh, which was fruitless. I explained they had done nothing for me, and again informed that I could not stop transaction.

    They were rude, inappropriate, and became quite nasty when I refused to accept their services. I eventually just hung up and called Chase immediately. Chase changed my credit card number and indicated they would alert their managers.

    0 Votes
  • Ca
    cacomplains Jan 21, 2014

    I was duped by them too. I unfortunately fell for them about two years ago. I spent forever on the phone with them, but they didn't end up doing anything (they called the credit card companies and the companies just said no), eventually I said my phone would die, which it did and I couldn't get back in touch with them. I ended up changing my credit card numbers and just forgetting about it. Just this afternoon I received a phone call saying that I owed them $840 and my file was in collections. I said no work had been performed to lower my interest rates and that I read their company was a scam and I wouldn't pay. They played me a recording where I agreed to the fee (which I hadn't originally been told about, but after a few hours on the phone I did cave to because they had already been helping me and I felt incredibly pressured). So, now they are telling me the only thing to do is re-open my file and start the process over and pay the money and have them lower my rates. I told them I didn't want them to do it and it's been two years and I know they are a bunch of scam artists. I said I had changed my card numbers, but they are insistent. I said I would call the news and the BBB but they don't care. They won't seem to budge. Any thoughts?

    0 Votes
  • Rr
    rrbrfinn Jan 07, 2014

    My dad fell for this company. God what the crap do I do now?

    0 Votes
  • Du
    Duped tonight! Dec 30, 2013

    Duped tonight here again...The "agent" said I owed the money for them reducing my credit card percentage. Anyway, my credit card company said they would investigate it and since it was a pending transaction, my account would not be charged as I called in time. Sure hope so!! Wish honest people did not have to go through this.

    0 Votes
  • Cj
    CJM888 Nov 17, 2013
    This comment was posted by
    a verified customer
    Verified customer

    I just fell for this also. Same thing as everyone said, they had all my information so I thought it was legitimate. I cancelled all the stuff they wanted to do, now I need to try and lose the payment to them. I honestly can't believe I fell for this, I am normally quick to hang up on them but as I said, it seemed legit with everything they knew.

    0 Votes
  • Sm
    smoking mad Nov 12, 2013

    Care Net Credit card services is a scam corp. They make you believe they are representing you and your credit card company and telling you a bill $900.00 will be attached to your account or will be turned over to collections for payment. Do not talk to these people or give them any information, the phone number they give you and the names are fake. Contact your credit bureau and file this with them so payment will be flagged and you will be notified.

    0 Votes
  • Ho
    honesta Oct 24, 2013

    I fell for it to, any way to to get your money back . They told me I can get a refund if I am not satisfied . Anyone report them to the FBI ?

    0 Votes
  • Sh
    sherri hubbard Oct 23, 2013

    sorry left out a word i want out of this scam

    0 Votes
  • Sh
    sherri hubbard Oct 23, 2013

    i was scan today by them carenet first didnt understand i though i was talking someone with visa but talk to RYAN, JEFFERY. BILL, ANDREA I WAS TOLD I COUND'T GET OUT OF IT TO LAST I HOPE NOT !!!

    0 Votes
  • Cl
    Claudie Jul 30, 2013

    I believe I was just dupped by the same people...yikes! The difference they had me baited pretty good to the point that they have a lot of my personal info including my SS. They claimed to have me on record that I agreed to the service and I now owe them $893. We ended up calling Chase because they had originally declined the transaction (thank God) and at the point I began to become skeptical about the whole ordeal. As I was on hold a lot during my conversations I tried to google this company and could not find a thing about them, where they were located, their phone numbers and everything else you can think I'm really paranoid. They have my credit card numbers, my SS and are now trying to get $$$$ from me. As we were speaking to Chase to have them release the funds to them...something told me to STOP. I told the Chase rep to cancel my request and NOT allow this transaction to go through...the girl Courtney with Carenet immediately hung up from Chase before I could say anymore. She was upset to say the least and told me I needed to speak to the manager - Adam Clark. I'm mentioning all these names for a reason so just in case anyone else gets scammed by these people they will recognize the names!!! Another person they connected me with was Mark Poirrier (sp?) who was supposedly my "Financial Counselor"...big joke he connected me via a conference call with both credit card companies and was listening to all my personal information...BIG MISTAKE!!! So after I refused to allow payment to be processed and are refusing their services he also threatened me with sending my bill to collections with an additional fee of $399...I told him go ahead and i'd be in touch with my lawyer. I then hung up from the call and they have been frantically trying to call me since. I have cancelled my credit cards and got in touch with all three credit bureau companies and put alerts so that nothing can be add to my reports.
    I truly hope no one else gets caught up with this scam or these people. Let me tell you...they are good...very good at realing you in!!! All I can say is BEWARE!

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.