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The good, the bad, and the ugly - discover what customers are saying about care net

Welcome to our customer reviews and complaints page for care net. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with care net.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used care net's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with care net, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with care net. Your feedback is an important part of our community and will help others make informed decisions.

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9:55 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Well, I was sure stupid tonight! I was called by some man stating he was calling from a collection agency for Care Net. He said I owed $845.00! I was so caught off guard (and in my fibromyalgia fog) which is no excuse that I actually let him talk to me like I had murdered someone. I really panicked thinking this would go against my credit score that when he...

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12:10 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

care net credit card service fraud

credit card reduce interest fraud
this company called offering reduced credit card rates on all my cards. no
fee! i said call me tomorrow morning, i am working with no service on my
phone we will discuss it all tomorrow. when they called me the next day,
they said my Chase credit card interest weas reduced and i owe them 800
dollars for their services. i said i haven't agreed to all this. at which time
the representative gave me to his supervisor, who told me it was too late to
reverse the charges even though i haven't agreed to any of this...he also
threatened to send my file to "collections" because I said I didn't want to
proceed with it. I said I would call back the original person I talked to
after I had a chance to think it over some more...he said that it wasn't
possible and that he would send my file to collections. He was quite irrate
by this point and said, "have a nice day". .

Read full review of care net and 14 comments
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jalb
, US
Aug 12, 2017 8:34 pm EDT

did the scammers ever really send the fee to collections?

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D J H
Flagstaff, US
Jul 02, 2014 10:47 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Their current name is Credit Card Services - Care Solutions. The name appears to have shifted frequently. The address is 616 Corporate Way, Ste 2, Valley Cottage, NY 10989.

The New York Better Business Bureau has a devastating report, on-line, about them at http://www.bbb.org/new-york-city/ They are rated "F" on a scale from "F" to "A+". There are literally dozens of extended individual "complaint details". Many of these are very detailed, on-point, and very recent. The staff and officers appear operating far outside the law and appear ripe for a legal challenge and criminal conviction, particularly in states where they have not complied with the applicable laws, such as the Arizona Telephone Solicitations Statute.

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Underwater 2014
San Antonio, US
Mar 06, 2014 7:55 pm EST

wth? never heard of these crooks!

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Craig 123
Los Angeles, US
Mar 06, 2014 7:48 pm EST

Does anyone actually have an address for Care Net my attorney wants to contact them with a letter?

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San Cali
Moreno Valley, US
Feb 17, 2014 1:21 pm EST

I too was scammed by Care-net. When I received the initial call, I was believed I was dealing with Chase since they had my credit card info. They indicated that they would lower my interest rate because they did not want to lose me as a customer. They stated customers were leaving for lower interest rates and they would lower mine to stay.

After speaking to several people, I realized this was a scam and requested to stop the process immediately. I was told it's to late, we have spent time talking to you and will charge the $1200 fee. And will proceed with collections if necessary. I spoke with George, Kendra Johns, Stephanie Bower and Manager Josh, which was fruitless. I explained they had done nothing for me, and again informed that I could not stop transaction.

They were rude, inappropriate, and became quite nasty when I refused to accept their services. I eventually just hung up and called Chase immediately. Chase changed my credit card number and indicated they would alert their managers.

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cacomplains
Alameda, US
Jan 21, 2014 5:21 pm EST

I was duped by them too. I unfortunately fell for them about two years ago. I spent forever on the phone with them, but they didn't end up doing anything (they called the credit card companies and the companies just said no), eventually I said my phone would die, which it did and I couldn't get back in touch with them. I ended up changing my credit card numbers and just forgetting about it. Just this afternoon I received a phone call saying that I owed them $840 and my file was in collections. I said no work had been performed to lower my interest rates and that I read their company was a scam and I wouldn't pay. They played me a recording where I agreed to the fee (which I hadn't originally been told about, but after a few hours on the phone I did cave to because they had already been helping me and I felt incredibly pressured). So, now they are telling me the only thing to do is re-open my file and start the process over and pay the money and have them lower my rates. I told them I didn't want them to do it and it's been two years and I know they are a bunch of scam artists. I said I had changed my card numbers, but they are insistent. I said I would call the news and the BBB but they don't care. They won't seem to budge. Any thoughts?

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rrbrfinn
Elm Springs, US
Jan 07, 2014 12:24 pm EST

My dad fell for this company. God what the crap do I do now?

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Duped tonight!
Glade Spring, US
Dec 30, 2013 10:24 pm EST

Duped tonight here again...The "agent" said I owed the money for them reducing my credit card percentage. Anyway, my credit card company said they would investigate it and since it was a pending transaction, my account would not be charged as I called in time. Sure hope so! Wish honest people did not have to go through this.

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CJM888
King of Prussia, US
Nov 17, 2013 5:58 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I just fell for this also. Same thing as everyone said, they had all my information so I thought it was legitimate. I cancelled all the stuff they wanted to do, now I need to try and lose the payment to them. I honestly can't believe I fell for this, I am normally quick to hang up on them but as I said, it seemed legit with everything they knew.

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smoking mad
Winfield, US
Nov 12, 2013 9:57 am EST

Care Net Credit card services is a scam corp. They make you believe they are representing you and your credit card company and telling you a bill $900.00 will be attached to your account or will be turned over to collections for payment. Do not talk to these people or give them any information, the phone number they give you and the names are fake. Contact your credit bureau and file this with them so payment will be flagged and you will be notified.

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