Purolator reviews and complaints 1
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Purolator - Customer service / delivery
I have so far over a dozen correspondence to C/S with tracking # asking when my package will arrive since they claim 2 or 3 different excuses from weather delay, covid safety issues or the best one that I am not providing tracking # (even when there is a thread of emails all with tracking#).
All I am trying to find out is when and where my package is but it only escalates into frustration with no answer and I am being passed around from one agent to another.
I suspect that either stolen or lost
Desired outcome: I want my guitar
The complaint has been investigated and resolved to the customer's satisfaction.
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They mess up, lose your package and lie to you about it. Disappointing Experience with Purolator Inc Helpful and quick Amazon returns This is a very good alternative to Canada post, forGiving a Voice to Consumers
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