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The good, the bad, and the ugly - discover what customers are saying about Singapore Customs

Welcome to our customer reviews and complaints page for Singapore Customs. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Singapore Customs.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Singapore Customs's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Singapore Customs, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Singapore Customs. Your feedback is an important part of our community and will help others make informed decisions.

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9:56 am EDT

Singapore Customs Very bad attitude to tourists!!!

I am a Russian passport holder, living in Hong Kong. I have arrived to Singapore for a vocation visit with 2 small kids (3 and 5y.o) on April 6th 2015. The officer asked me why I had visited Iran before (he saw my Iranian visa). I explained him a reason (my husband is Iranian). I asked the officer why he asked about it. He took my documents and brought me and kids into the room, where they kept people with passport/visa issues. Kids and I stayed there for a while. Then they brought me to another officer, who yelled at me. The next officer said that thay have right to ask any questions they want, but people have no right to ask questions back (even though we were the only in the que, did not take any time from anyone)! They took my finger prints and kept me and kids for a while while the officers were going through all my visas in the passport (even questioning Hong Kong visas). Kids were hungry and tired! This is UNBELIEVABLE to be treated like that in a touristic destination! I am truly shocked of Singaporean customs! Which right do they have to intirigate people and humiliate them like that?! This is the first and the last time I am here. There are much better destinations to spend vocation! Mood is definitely ruined for the whole vocation! Badly regret of coming here!

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medic91st
, SG
Jun 03, 2015 10:52 pm EDT

That is not Singapore Customs, That is Immigration & Checkpoints Authority Singapore

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11:13 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

2nd AUGUST 2014 while entering Singapore (Est. Time of Arrival 9PM: First custom officer (Chinese male) at checkpoint on stamping passport: I made a friendly chat with him about the price increase in toll, and he just have me a quick blank look, no smile and continue doing his stamping (awkward). Second officer (Malay male) checking the boot. Looks a...

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