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Iclix Complaints & Reviews

Iclix / Non existent customer services

Ti
Feb 13, 2017

There is no such thing as customer services at iclix, at most you'll find someone that will pass you over to someone else whom in turn will do the same thing - you will go from pillar to post. There is absolutely no use in trying to communicate any problems to iclix as I can almost guarantee you that you will find no joy or solutions. This complaint is to serve only as a warning to current clients and potential future clients who will be ripped off by iclix - the internet is constantly broken but iclix takes it upon themselves to find the problem by you as YOU are the problem, not them. They make...

Iclix / Internet service provider

Sw
May 22, 2016

I have been staying in Unilofts in Bloemfontein for the past 4 years, ever since I moved in here I have been battling with this internet service provider. Their internet is not only unbelievably slow (5kb/s) most of the time but unreliable unstable. The past 4 years I have been calling in, some times for weeks every single day, to ask them to try fix this issue. Most of the time my complaint is merely shrugged off by the "on-call" technician, with them lazily saying they will just reset the internet. Other times I have had a technician come out to see what the problem is just to have them sit...