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Eurocar

Eurocar review: Billed twice 1

R
Author of the review
9:48 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

My wife and I rented a car from Eurocar on the island of Crete, Greece. From the very first contact with Eurocar we saved all correspondance (e-mails), owners name is Myron.We rented the car at the Chania airport. On Oct 25, 08 we arrived to pick up the car...got a car we did not order...Myron's comment "you didn't ask for any special car", e-mails to him with confirmations tell a differet story. We were charged for 7 days and only rented the car for 6 days. Car was returned to Chania airport on 10/31/08. Then to my surprise Myron - Eurocar Bill my credit card again in December 08. I sent Myron an e-mail explaining the duplicate billing...he did respond..."I'll look into it...To date he has not returned my monies and has repeatly been ignoring my e-mails. This compnay EUROCAR should not be trusted with credit card accounts. Myron has to be a fraud...can't see how he stays in business, so renetr of Eurocar...be alerted!

Company Business Name: Eurocar

Country of complaint: Greece

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Ashburton
Beaulieu, GB
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Sep 30, 2010 2:49 am EDT

I completely agree . I was overcharged by Eurocar and my email (submitted via their website) has been completely ignored. I certainly do not trust this company