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CB Auto Parts and Repair Stores Review of Brother Auto Parts
Brother Auto Parts

Brother Auto Parts review: Complaint 1

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2:17 pm EST
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I brought a engine and a transmission the transmission was wrong and I had to pay 291.65 to ship back I have called and talked to kevin jason jeff but all I get is the run around they owe me 1140.00 back for transmission that they have got back I would never recomend thease peopletheir phone number 18889088835picked up 110422 deliverd on110722 at10.34am

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Brother Auto Parts
Malvern, US
Mar 08, 2024 3:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

BUYER BEWARE! THEY LIE! We bought a transmission last April with a year warranty on parts and labor. It worked for 8 months. We called to get a replacement and they had us send pictures of the trans, the diagnostic codes and the estimate for the repair and said they would follow through with the labor costs and another transmission. That was in December. It's now March and we've had 30 phone calls all with either promises not kept or putting us on hold or blocking our calls. This seems like a scam when it comes to promises. NEVER BUY FROM THEM. They don't keep their word.

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