The complaint has been investigated and
resolved to the customer's satisfactionResolved AvalonBay Communities Inc. — Terrible service
resolved to the customer's satisfaction
Many, many issues and the incompetent apartment staff refused to give me any break on the rent for the services I did NOT receive. To add insult to injury, when I left they added my security deposit to my final rent amount and sent a debt collector after me for the deposit they never returned' Horrible billing issues.
Our apartment had a laundry facility in the center courtyard. For almost a year the laundry room was out of service due to a huge sewage spill. Sewage sat in this building for months until residents started to loudly complain about the smell and mold issues.
Another sewage pipe burst and dumped sewage on my car and spilled out for several hours before they were able to stop the flow. All of the raw sewage went down a drain that led directly to the LA river. Not sure why the EPA or California Board of Health has not shut this place down or fined them.
While I was living in the apartments, there were two class action suits against this apartment complex. One for misrepresenting the apartments as luxury, when they are clearly not luxury apartments and another lawsuit for issues with living conditions.
My car was broken into several times and I saw that other people had similar issues. Police are not an uncommon sight at this apartment complex and I have even seen the police sit outside the apartment complex.
I documented all of my issues and I worked with another tenant who is attending law school to fight against this apartment complex.
In conclusion, this apartment complex is owned by a blood sucking evil National corporation called AvalonBay Communities Inc. They could care less about any issues you have and simply want to suck as much money as possible from tenants. I will never do business with this company again.