Woolworths

Sharon on the express check out in your Wanniassa store was rude and completely out of line this evening at 6.35pm.

She was serving and having a good old chat to a lady who had a full trolley (going through the express checkout) which I always thought was 12 items or less but I could be wrong.

When I asked Sharon if another register could be opened she gave me a dirty look and ignored me.

When I asked what the dirty look was for she snapped that their staff members were on breaks and weren't they allowed to have breaks?!

I then asked for the manager who was great and opened up another checkout.

How do you have people like Sharon dealing with customers as it's quite clear she has no people skills and quite frankly doesn't seem to like her job.

I visit this store frequently and I've never been treated or talked to like this before.

Could you please let me know you have received this complaint and what action will be taken to resolve this matter.

I don't want to deal with Sharon or her attitude again maybe a job in the store that doesn't serve people would be better suited for her.

My email is [protected]@gmail.com

Thanks for your time.

Emma

We have witnessed a woolworths employee being rude to people for no reason. This employee by the name of Lisa was very rude to me when I asked her when or if there will be anymore deli food going to be restocked. She then proceded to be rude to the next customer by also yelling at them that she doesn't know everything. We were only asking. This is not the first time this Lisa has been rude and abrupt with customers. Definitely has no customer service skills. While Lisa continues to work in the Deli area I for one will not be purchasing anything from there. Mostly there is only one person serving.
I was unable to get Lisa's surname however it should not be difficult for you to find her. Lisa was working at the Erindale woolworths deli section on Monday the 16th March 2020 at 4pm.
Regards Anezka