I bought an ainol tablet at a suntec electrical fair.
Two months later, the tablet cannot be switched on, no response, etc...
Brought it to the shop at sim lim square.. The shop was staffed by chinese nationals. Gave me all sorts of excuses saying I did not charge properly, etc... And that the factory will asked me to pay.
The product is supposed to have one year warranty. I asked them whether they want to honored the warranty. They say they could not and neither will they compensate me... Instead of argung with these dishonest china people, I walk off!
It taught me two lessons; 1) never buy any products from companies that have an address at sim lim square! 2) don't trust china people where business is concerned!
The complaint has been investigated and resolved to the customer’s satisfaction.