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Dear Sir,
I am guest of Etihad Airways (Guest no : [protected]). For last few weeks I am not able to login Etihad Reward Card mobile app with error "Your Etihad Guest Account seems to be suspended, please contact Etihad guest service". I have called Etihad customer service but in vain. I have also sent couple mail attaching error screen shots on [protected]@etihadguest.com but have not received even an acknowledgement by human. It is pertinent to mention that i am able login into my guest account in Etihad website, the issue is only with Reward card application.
Kindly assist.
Regards,
Chandra Shekhar
Country of complaint: Nigeria
Address: Lagos, Lagos
Attaching screen shots
Hi Chandra, could you please provide us your Etihad Guest account via inbox message? We will look into it for you. Thank you. *Zozo
Hi, Thanks for your response. My etihad guest account is [protected].
Thanks Chandra, we can see from your interaction with the Etihad Guest team, that they have advised you to write to Guestinformation@etihadguest.com for re-activation of your account. We can see that you have already sent a message to them today. Kindly allow them a little time to assist you with re-activation. Thanks *Nic (INTR [protected])