The complaint has been investigated and
resolved to the customer's satisfaction
29 Smoke Shop/Gambler Cigarette Tobacco2+ yo dry, expired Product

I purchased a 6 oz bag of Gambler cigarette rolling tobacco in Jan 2010. It was dry and unrollable using roller machine. Loose coupon in bag had an expiration date of 12/31/2008. I'm new in town, didn't want to start bad biz relationship w local mom&pop so I used apple slices, bread, mixed dried product w current use tobacco, stored in airtight in freezer. When I returned for rolling tubes yesterday, I chose to inform owner of product info for her benefit. I've tossed the bag & coupon & am looking for consumer relationship not reimbursement. She looked me square in the eyes & said they may have inserted the wrong coupon at the plant; that all of the product on her shelves is fresh. Posted in the window is a hand-written sign "All Sales Final No Refunds". I will drive 20 miles to Yucca Valley before I will make another tobacco purchase from this shop ever again. I further hesitate to buy Gambler anymore! There was no exp date on the bag.

Comment Guidelines

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.