The complaint has been investigated and
resolved to the customer's satisfactionResolved 1.99 dry cleaners — ruined leather/ sueded cleaners
resolved to the customer's satisfaction
I TOOK MY LEATHER/SUEDE REVERSIBLE JACKET TO BE CLEANED. I PAID FOR DANNY TO SEND IT TO THE LEATHER CLEANERS HE'S CONTRACTED WITH. HE CLEANED IT HIMSELF AND NOT ONLY SHRANK IT 3 SIZES, BUT BURNT AND MELTED THE LEATHER. IT WAS PART OF A CUSTOM MADE SUIT. THE JACKET ALONE WAS $350. HE HAS OFFERED ME $65 TO REPLACE IT! HE WAS DEMEANING AND INSULTING TO ME. HE AT FIRST TOLD ME THE LEATHER PLACE RUINED IT. WHEN I WANTED THEIR NUMBER I WAS FINALLY TOLD HE DID IT HIMSELF!!!