The complaint has been investigated and
resolved to the customer's satisfactionResolved 1 800 CONTACTS — deceptive pricing
resolved to the customer's satisfaction
I've been ordering contacts from 1800Contacts for several years now. They always say they will price match any pricing that you find that is lower than theirs. well today I learned that their pricing is almost double what other on-line stores are charging and when I let them know what I found, they said as long as they could verify the pricing they would gladly match the price. When the representative was able to confirm the price I found on the website for VisionDirect.com, she said because the price was so low that she would need to check with a supervisor...long story short...after being left on hold 2 times, they said they could not match that price. Needless to say, they are not price matching anyone that is substantially lower...DO YOUR HOMEWORK AND SHOP AROUND...1 800 CONTACTS IS A RIP OFF.