Subway
Reviews and Complaints

I totally agree with some of the complaining points! But, like many have posted, this person sounds unglued! There is nothing more annoying than trying to wait on someone who has a phone PLUGGED INTO THEIR EAR! It's beyond rude. Perhaps a good response would be, take your time, I will wait on the next customer, let them stand with their phone glued to their ear wondering why they aren't being waited on!

Too many times I've been in a Grocery check out with the person in front of me having a PHONE PLUGGED INTO THEIR HEAD, and the poor cashier is trying to get their attention. At this point, I would love to see the customers groceries put aside, and tell her there is a long line, and when she is ready, she can go to the end of the line!

But, unfortunately there are too many obnoxious rude customers who never learned common courtesy, but at the same time, the job requires much patience, and if your one who lacks patience, working @ a SUBWAY is not the place for you. I find many Subways are owned by Foreigners who's English leaves much to be desired, along with their communication skills, which can be frustrating. Technology has created some serious problems, but guidelines have to be enacted for everyone.

This is why I get so angry, because its fools like this that make all subways look bad...if this way my employee i would not only have her fired she would be charged with harassment of customers

you would be fired in 5 seconds, i cannot believe you just posted this, someone should put a pic of you on a store front that says " please do not hire this lazy, disrespectful, stupid and yet ignorant fool"...amazing...no class just stupidity

Explain the guidelines so your customers know what they are paying for, you get a six inch with 1/2 tablespoon of meat and you gonna tell me 2 of those going to fill footlong? I believe workers be taken food home

I'm paying 8 dollars for a sub I can ask for it anyway I want..customer always right...So can you please hurry up some of you are slow as molasses

I just wanted soup. Usually subway workers are full of anger but damn give me a broccoli and cheddar. Sorry you're so unstable and hate your job. Get s new job. Maybe something without humans. Omg. What a [censor]. I'm sure when you run out of soup at noon..no more is made

These ### tbat work at subway especially at fallriver ave in seekonk need to put Thier weed pipe away until they get out of work and stop making a fool out of their selfs.do u not hear how stupid and low life u all sound. Quit ur jobs and get a job at ur local bar thats the BEST PLACE for ur weed head dumm ### lmfO
Ur all a joke all u workers from subway.

I went there [protected]. I gave the cashier $27 dollars for a $16 order. I waited to see what the cashier would do. She just gave me the cent change and the receipt. I told her she gave me the wrong change. She asked to see my receipt and kept it. Just gave me $5 back. Now I have no receipt to prove she scammed me. This is poor business. Bad people. I told her I would report her and she proceeded to call the police to defend her scam. I just walked out of the restaurant. Subway Store number #72.

Ashley was quite rude. She got in a yelling fight with the lady in front of me because she would not toast the lady's sandwich twice. It was 5/26/16 at 1:24 pm. It was completely rude and useless to get in a fight like that. All you had to do, Ashley, was toast it again you big baby.

She was rude an annoying. She is never nice when I come in. Always with an attitude.

Did you not watch her put the salt and pepper on? You should have told them it was too much.

THE SUBWAY RIPOFF - Funny how Subway advertised the $5 footlong sandwich which included ANY sub on the menu, but once allegations were made regarding the actual size of their footlongs measuring only 11 inches they modified their advertising to exclude this language, promised their subs would in fact measure 12 inches AND more importantly they increased the price of ALL their sandwiches! The bottom line here, the executives clearly knew making their sandwiches 1 inch short would save them an average of .40 cents per sandwich and when they were called on that fact is when they increased the sandwich to the 12 inches as promised but raised the price to ensure they didn't lose that .40 cents. In fact, they are actually making out better this way because they have given people that extra inch but is also charging them more than twice as much for it.

Another note here is the fact that Subway measures all the meats on their sandwiches. They claim this is to ensure sandwiches are made consistently but the reality is, based on reports from internal sources, they would become obsessed with the fact that they could save a penny here or a penny there by giving customers the absolute minimum - and that all adds up to money in their pocket and less food in your belly.

I absolutely LOVE the commercial from a competitor that shows their sandwich next to a subway sandwich where they use a vacuum cleaning to take off all the lettuce and other toppings, leaving just a few pieces of meat on the bun because it's absolutely true. After carefully analyzing the amount and type of meats they put on, you're actually paying for the bun and toppings -- because on average THEIR costs for the meat they put on each sandwich is about 35 cents ---- on a nearly $9 sandwich, so tell me that's not a rip off?

$8.67 for all you can eat (senior) at Hometown Buffet before 4PM. The chicken is better than KFC...plus all those trimmin's.

I know this is an old post but LMAO. Is this for real? I mean seriously, a complaint because you couldn't get more pickles on your sub! First of all how many damn pickles do you need on your sub? disgusting. Secondly, the employee was merely doing her job. If she was advised by her manager/supervisor that she can only give a customer X amount of pickles, then you just need to accept that and move on. I get the impression that you like to complain about a lot of things that are minor or insignificant, and that you are completely self-absorbed. If you choose to go to Mr. Sub then that's your loss. Subway is much better than Mr. Sub. I just think its hilarious you choose to boycott a place because of pickles. Get a life.

So you are angry because the employee refused to "mislay" some pickles for you? Really? You asked her to violate her employer's policy for you and she refused. I doubt seriously that they will miss you at that location.

So why not write a letter to corporate headquarters? The one thing that is consistent on this site is people making it obvious that they are too stupid to handle issues with a company. Maybe posting here makes you feel better, but it does nothing to address the issue.

Yea, sometimes if you get everything on your sub with extras, it's almost impossible to close the sub, you also trying to tell him how to do his job. I can see him getting angry.

I love the way Subway brags about the low-fat chicken teriyaki. Sure it is low fat but it FULL of sugar(actually high fructose corn syrup) which is just as bad. When I worked at subway I didn't volunteer that information but when someone would ask me if the chicken teriyaki is healthy I would say no. And, no, I wasn't fired or even reprimanded for it.

Many of those are just preservatives or coloring. It is ignorant to think that something with a chemical name is BAD for you. For instance, chemically, water is called "dihydrogen oxide". Get yourself some education.

THE SUBWAY ON MONROE STREET IS VERY UNPROFESSIONAL.THERESSA IS THE MANAGER OF SUBAY ON MONROE STREET IN JACKSONVILLE FLORIDA.SHE DOESNT KNOW ANYTHING ABOUT MANAGEMENT.SHE DOESNT HELP OTHER WORKERS, SHE LEAVES WITHOUT MAKING SURE THE STORES OK.SHE MADE EMPLOYEE MARTHA COME TO WORK IN A SLING KNOWING THAT SHE CANT WORK WITH ONE ARM AND RISK HER GETTING HURT ON THE JOB.OTHER EMPLEE LATASHA COMPLAINS ABOUT HOW SHES ONLY DOING HER JOB AND NOT HELPING OTHERS.SHE ALSO COMPLAINS ABOUT SHE CANT WAIT TO GO TO HER OWN STORE.THEY ARE GIVING HOMELESS PEOPLE FREE FOOD AND DRINKS.THE STORE IS DIRTY AND UNSANITARY TO PUBLIC BECAUSE OF THE HOMELESS PEOPLE THAT HANGS OUT BY PARK.CUSTOMERS ARE SCARED TO ORDER BECAUSE OF HOMELESS PEOPLE BEGGIN FOR FOOD AND MONEY.

Two of my daughters work at this Subway now. While they are now getting paid for the hours to clean up, they are consistently being paid late. Yesterday was payday, when the checks never showed up someone called him and he claimed that it wasn't payday week. Well, it IS payday week. Once he realized it was, or decided to stop playing dumb... he said the checks would be in by 10am Saturday. At noon, still no checks! At 12:15 someone called to say they were in. And this is a GOOD week. Some weeks they don't get paid until the next work week. I've just filed a complaint with the state labor board, and my daughter has contacted Subway corporate. I'm not going to give up or sit around and let this happen. Next stop, the local news stations!

I worked at Iron Mountain, Mi Mi subway and I have the same problems, they tell us to "hurry up" all the time, and we have to be out no later than 10:30 pm when we close up at 10 pm and 9pm on Sunday so that gives us a 1/2 hour to close the store ect.. If it was busy we don't get out of there on time and they ask us why it took so long to close when the production/sales wasn't busy. We have a list of stuff to do and extra cleaning list sometimes deck scrubbing, or the monthy cleaning ect.. I have talked to managers about not getting everything done on time they tell us to leave a note for opener ect..then the next time you work you get a wright up for not getting it done, I was even told by a manager that she works off the clock after 10:30 to get stuff done, I WILL NOT WORK OFF THE CLOCK FOR FREE!

I have worked there for a while .You clock out and finish or they cut your hours. The close list is Insanely long. The only times Ive gotten done on time I had zero costomers.Have you ever gone into a Subway after 9 and been treated coldly . Well your money to Subway means I might be there another 1/2 hour off the clock. Produtivity means if the shift before me hasnt sold enough Im working alone .Wether I sell 7 or 70 sandwichs Ihave to clock out by 10:30. Twice Ive been there till 3 am. To get a 40 hour check I actually work 60.If you say anything its your fault your not fast enough .I heard my boss talk to his GM about it .He said other stores get it done .No other stores are doing the same thing to there workers. Jobs are hard to come by right now and they know it not enought people are willing to risk their jobs to change anything.

subway at 9 th street they r very rude

The same thing is happening to my son at a Subway restaurant in Knoxville TN: He's been working there one week and has worked "closing" three times. Each time he's worked until 11:30 or midnight, but the manager has told him to clock out at 10:30. That can't be legal, and it has definitely tarnished the Subway brand in my view.

pfft I wouldn't give up after one phone call. You definitely need to file a written complaint with your state's labor board. Some day, another employee might get fed up and report them but find themselves in the same situation (not enough complaints to investigate).

I would also call Subway's corporate office as well and let them know what you are doing. Even though your daughter worked for an independent owner, they might be willing to intervene in order to prevent any negative backlash against their brand name's image that might come if legal action is taken. The number is [protected]

i too have found the staff at subway on woodlands road to be rude

All I have to say is that I was rudely treated from the start, the worker even snapped at me (the customer) and stupid me instead of saying something, I held it in and cried when I got outside, there was even a family that stared at the worker for treating me so badly, I am very mad, I even posted my discontent on Facebook so all my friends know the bad customer service

There must be something more to the story.. like you not reading the conditions to the coupons.