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Starbucks Customer Care Service

Starbucks Corporation

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United States - 98134

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Starbucks Complaints & Reviews

Starbucks - Washington, Seattle / I'm so disappointed with Starbucks!

Jess on 2016-05-12
Recently went to Starbucks and bought a coffee there. When I wanted to get to my table one of the Starbucks workers accidentally run into me and I fell and the coffee was all over me! He apologized and disappeared. I asked the sales person for another cup and they said that I have to pay...

Starbucks / Service and comptence of emplyees at Ft. Lauderdale Airport store, 0421/2016

mendlew on 2016-04-22
I just had the worst experience ever at a Starbucks. No satisfaction when I called to let the representative know how poorly the employees performed, "sorry I can't help you with that". I stood in line after ordering my pour over de-caffeinated coffee that I had to remind the cashier she...

Starbucks - Washington, Yakima / Service

Greg Fousha on 2016-03-30
I visited Starbucks on 56th and Summitview in Yakima, WA today. I got in line behind two older ladies. It took at least 5 min for them to finish after taste testing and telling the barista stories. When I finally got served I jokingly said to Barista, that was quick. I meant the the two...

Starbucks - North Carolina, Cullowhee / Air/heating

EmployeeStudent on 2016-03-13
I work at the Starbucks at Western Carolina and for the most part I absolutely love it. The only issue is that its always 80+ degrees in the store and when we asked our managers/supervisors to turn on some AC we were told that "nothing could be done about it". Now about half a dozen...

Starbucks - North Carolina, Matthews / Service

Reviewer76035 on 2016-01-12
Saturday, January 9, 2016- My daughter and I entered a very busy store (Sycamore Commons, Matthews, NC). We anticipated a modest wait for our coffees but we were not prepared for the lack of communication and lackluster approach to resolving my inquiry for a lost cup of tea. My reciept...

Starbucks - Ontario, Toronto / Customer Service - Management Issue

bunnyrolls on 2016-01-12
I am writing this review here as a warning to future customers walking into a Starbucks store managed by Chris Ali (previously at Store# 4350: 20 William Kitchen Rd, Scarborough, ON, M1P 5B7) to be cautious of him and his employees (e.g. Starbucks shift supervisor, April) based on the...

Starbucks - Ontario, Toronto / Management Issue

Reviewer18465 on 2016-01-10
I am writing this review here as a warning to future customers walking into a Starbucks store managed by Chris A. (previously at Store# 4350: 20 William Kitchen Rd, Scarborough, ON, M1P 5B7) to be cautious of him and his employees (e.g. Starbucks shift supervisor, April) based on the...

Starbucks - Kansas, Wichita / Service

Reviewer86621 on 2016-01-03
On January 3 2016 we went to get two coffees at the store inside Target west in Wichita Ks First the lady that took our order was not to friendly we asked if we could get our card stamped and she said that they didn't have a punch or sticker which is okay but then the order was not...

Starbucks - California, Vacaville / Holiday Refillable Travel Coffee Mug

Shanngrl on 2015-11-19
Last year my husband bought me a coffee travel mug that came with free refills for a month. The first issue with this mug, that he spent around $20.00 on, was the fact that he bought it thinking you could have a refill on your drink of choice. No where on the label was there anything that...

Starbucks - Florida, Sarasota / Hyped Advertising

Reviewer54593 on 2015-11-13
Starbucks brags about your free birthday coffee, but they do a lot to make sure you do not get it. No notice is sent to you and the free coffee is available only for two days. By the time you remember you get a free coffee, it is expired! They send you notices on everything else, but not...

Starbucks - Georgia, Hiram / All of it!

Reviewer59662 on 2015-10-29
My wife and I visit the Hwy 278 standalone store in Hiram, Ga, twice a day. Over the past month or so, our experiences in the store have greatly deteriorated, from the service we receive to the taste of the coffee. Several months back, my wife and I can remember enjoying my fresh hot Venti...

Starbucks - Illinois, Chicago / Store manager

qwest98 on 2015-10-07
Hello I am a 17 year old Senior in high school, living with my single mom and 9 yrs..old sister. I told my grandmother how much I would love to be a member of the Starbucks team. So I went online put and filled out the application. Checked in at the 71st St. store to let them know that I...

Starbucks - Colorado, Woodland Park / Woodland Park Colorado Store

farmgirl68 on 2015-09-25
The Starbucks store in Woodland Park, CO has the worst customer service. I have lodged several complaints at the online form available on the website, and today lodged a complaint via phone. Seems that no one is managing the complaints or doing anything to resolve the issues. Yesterday, I drove...

Starbucks / Croissant chocolate chip and frappa/carmel

Reneshoe on 2015-09-24
Starbucks located in phoenix off 7th street East. Downtown Always something going on there, croissant had molded bread and something very nasty on this other piece I took picture of. The drink always has more whip cream in it then actual frappa Not the first time in the past month...

Starbucks - Texas, Spring / Drink Caramel Frappuccino with human hair inside

Gam5911968 on 2015-09-23
I ordered Caramel Frappuccino from the Starbucks inside the store and found a very long hair hanging inside the cup. The staff never apologize and told us this is not his and he blamed us. We the manger he was extremely rude and racism and came ask us to leave the store or he will call the staff to take us out of the store by force.

Starbucks / Employee at Kahala mall Hawaii store wrote a derogatory description of me on the cup instead of my name.

Reviewer92255 on 2015-09-18
"Bolo head" is slang in Hawaii for bald. Often used in a derogatory manner. An employee at the Kahala Mall Hawaii Starbucks wrote this on my cup to describe me instead of my name. Pretty unprofessional! I saved the cup and snapped a photo of it.

Starbucks / Customers denied access to their restroom

Reviewer39805 on 2015-09-15
At our local shopping mall, here in St. Pete, FL, we have a Starbucks. Well, I feel that it's incredibly rude of them to deny their customers access to their restroom. My friend, who I was sitting down with, and drinking their coffee, had to go out into the mall to search for a restroom...

Starbucks - Nevada, Las Vegas / Poor Service in Las Vegas

Reviewer58812 on 2015-09-13
Went to the newly built Starbucks on Tropicana and Eastern in Las Vegas, Nevada and had to wait for for 5 minutes for someone to to even acknowledge our presence even though no one was in the drive through and 4 employees were looking right at us and when we asked if we could get service...

Starbucks / Poor Service

Eric Eko Santoso on 2015-08-27
I went to the Starbucks Store at Cyber 2 building for 2 cups of coffee. Got a long queue there and the baristas were not speed up even though the line has already long. What make me really felt bad is somebody who's behind me got the order first. And after half an hour one of the...

Starbucks / Bad and poor service at the store

Eman29-3-1973 on 2015-08-09
I am writing to complain about the poor and bad service which I received at your store Starbucks 2 located Cairo festival mall. I used to go to your store every weekend with my daughter who loves all products. Last Friday, I asked for a fully fresh drink without any additional because I...

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