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Starbucks Corporation

PO Box 6363
United States - 19905-6363
Customer Care
(800) 782-7282
American global coffee company and coffeehouse chain.
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Starbucks Complaints & Reviews

Starbucks - Store manager

Posted: 2015-10-07 by    qwest98
Complaint Rating:  50 % with 2 votes
Hello I am a 17 year old Senior in high school, living with my single mom and 9 yrs..old sister. I told my grandmother how much I would love to be a member of the Starbucks team. So I went online put and filled out the application. Checked in at the 71st St. store to let them know that I had...

Starbucks - Colorado, Woodland Park - Woodland Park Colorado Store

Posted: 2015-09-25 by    farmgirl68
Complaint Rating:  0 % with 0 votes
The Starbucks store in Woodland Park, CO has the worst customer service. I have lodged several complaints at the online form available on the website, and today lodged a complaint via phone. Seems that no one is managing the complaints or doing anything to resolve the issues.


Starbucks - Croissant chocolate chip and frappa/carmel

Posted: 2015-09-24 by    Reneshoe
Complaint Rating:  0 % with 0 votes
Starbucks located in phoenix off 7th street East. Downtown

Always something going on there, croissant had molded bread and something very nasty on this other piece I took picture of. The drink always has more whip cream in it then actual frappa

Not the first time...

Starbucks - Texas, Spring - Drink Caramel Frappuccino with human hair inside

Posted: 2015-09-23 by    Gam5911968
Complaint Rating:  0 % with 0 votes
I ordered Caramel Frappuccino from the Starbucks inside the store and found a very long hair hanging inside the cup. The staff never apologize and told us this is not his and he blamed us. We the manger he was extremely rude and racism and came ask us to leave the store or he will call the staff...

Starbucks - Employee at Kahala mall Hawaii store wrote a derogatory description of me on the cup instead of my name.

Posted: 2015-09-18 by    Reviewer92255
Complaint Rating:  0 % with 0 votes
"Bolo head" is slang in Hawaii for bald. Often used in a derogatory manner.
An employee at the Kahala Mall Hawaii Starbucks wrote this on my cup to describe me instead of my name. Pretty unprofessional!
I saved the cup and snapped a photo of it....

Starbucks - Customers denied access to their restroom

Posted: 2015-09-15 by    Reviewer39805
Complaint Rating:  0 % with 0 votes
At our local shopping mall, here in St. Pete, FL, we have a Starbucks. Well, I feel that it's incredibly rude of them to deny their customers access to their restroom. My friend, who I was sitting down with, and drinking their coffee, had to go out into the mall to search for a restroom, while...

Starbucks - Nevada, Las Vegas - Poor Service in Las Vegas

Posted: 2015-09-13 by    Reviewer58812
Complaint Rating:  0 % with 0 votes
Went to the newly built Starbucks on Tropicana and Eastern in Las Vegas, Nevada and had to wait for for 5 minutes for someone to to even acknowledge our presence even though no one was in the drive through and 4 employees were looking right at us and when we asked if we could get service, one...

Starbucks - Poor Service

Posted: 2015-08-27 by    Eric Eko Santoso
Complaint Rating:  100 % with 1 votes
I went to the Starbucks Store at Cyber 2 building for 2 cups of coffee. Got a long queue there and the baristas were not speed up even though the line has already long. What make me really felt bad is somebody who's behind me got the order first. And after half an hour one of the senior...

Starbucks - Bad and poor service at the store

Posted: 2015-08-09 by    Eman29-3-1973
Complaint Rating:  0 % with 0 votes
I am writing to complain about the poor and bad service which I received at your store Starbucks 2 located Cairo festival mall. I used to go to your store every weekend with my daughter who loves all products. Last Friday, I asked for a fully fresh drink without any additional because I have...

Starbucks - California, La Mesa - not in stock

Posted: 2015-07-11 by    amy barbour
Complaint Rating:  0 % with 0 votes
I have been to three different Starbucks from La Mesa, CA, Rancho Bernardo, CA, and Huntington beach, CA and I have tried to order the caramel crunch Frappuccino. And every single Starbucks has been out of the crunch topping. The barista today said that it is being fazed out because it is a...

Starbucks - Colorado, Snowmass Village - Discrepancy between announced prices and charged prices

Posted: 2015-07-11 by    Richard Leboucher
Complaint Rating:  0 % with 0 votes
I spent a few days at the Westin in Snowmass Village, CO where a Starbucks is located on the premises. At the end of my stay, I realized that there was a discrepancy between the prices showed on the menu boards and the prices actually charged at the register.
When I realized that, the...

Starbucks - Arkansas, Oakland - Bug in my drink

Posted: 2015-06-15 by    Unhappy customer 04
Complaint Rating:  0 % with 0 votes
I purchased a hot, grande caramel macchiato from the Starbucks location off of 8th/Broadway in Oakland, Ca. When I was almost done with my drink I opened the lid and noticed something unusual in my cup, so I used the lid cover to move it up on the lid for a better look. Turns out, the unusual...

Starbucks - Service is horrible

Posted: 2015-02-20 by    Poocharama
Complaint Rating:  100 % with 1 votes
Contrast and Comparison... Please read below. I'm forever perplexed.

7th Avenue and 23rd Street- huge location. At 8am everyday there is a huge line and sometimes one person doing register, coffee, and snacks. If you are lucky somebody comes back from their smoke break(you...

Starbucks - Mississippi, Philadelphia - Rude staff with ridiculous logic

Posted: 2015-02-18 by    velociraptor
Complaint Rating:  100 % with 1 votes
The staff is very rude. When asked to heat the cold sandwich for few seconds, the staff rudely denied saying they don't offer such service. One thin guy with glasses who had ridiculous behaviour seriously shocked me. The other bald african-american guy with a beard was also rude. Normally,...

Starbucks - Management

Posted: 2015-01-26 by    Cole916
Complaint Rating:  0 % with 0 votes
I just walked out on a shift. I have worked for Starbucks since September after getting laid off of my tech virtual work job. I thought Starbucks would be fun. I train well and was offered to be higher on as a shift manager. I declined, it was during busy holiday times and didnt want to step...

Starbucks - Flooring maintainence in and around

Posted: 2014-10-16 by    Kiara S
Complaint Rating:  0 % with 0 votes
I recently moved to Shenzhen, China and regularly visit Starbucks around my vicinity called Coco park. .During my 3rd visit I just stepped out of Starbucks to use the Restroom and I slipped because the floor was slightly wet and slippery. There was no sign board of "Caution Wet Floor" nothing...

Starbucks - Terrible service and disgusting drinks

Posted: 2014-10-12 by    Natashamamira
Complaint Rating:  100 % with 1 votes
I regularly stop in this starbucks primarily for convenience however I am always disappointed 9 times out of 10. I have changed my route and leave ten minutes earlier to avoid this location as much as I possibly can however sometimes it is the easiest. The service is absolutely terrible. I have...

Starbucks - Poor Service - Bad product

Posted: 2014-09-24 by    dhits
Complaint Rating:  0 % with 0 votes
Last week they forgot the caramel in my caramel macchiato, and it was tepid. I called and they said to come in next week for a replacement. Today I stopped by, but the crew just gave me a blank stare when I mentioned the issue. I requested extra hot today and had to explain that I wanted skim...

Starbucks - Michigan, Bloomfield Hills - food service

Posted: 2014-07-20 by    MommaofThree
Complaint Rating:  0 % with 0 votes
My niece was studying on her computer and called me crying because the female manager and her male friend were making lewd jokes about her sitting with the back of her computer facing them and they claimed she must be looking at kiddie porn or something illegal because these two couldn't...

Starbucks Coffee - Rude Employee

Posted: 2014-06-17 by    rizliz
Complaint Rating:  0 % with 0 votes
This happened at the Starbucks branch at the Eaton Centre (downtown Toronto)- this is the branch within the bookstore - Indigo Chapters. I stood in line like everyone else and when my turn finally came up I made said "hi" and made my order but the customer service agent behind the counter completely...

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