Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Starbucks Logo

Starbucks Customer Care Service

Starbucks Corporation

2401 Utah Ave S Ste 800
United States - 98134

Customer Support Phone Numbers

Go to Starbucks:    Twitter  Facebook  LinkedIn Google+     

Starbucks Complaints & Reviews

Starbucks / Ordering

Meeeee2 on Sep 14, 2016
This happened in the Starbucks at Kings Plaza Mall on 9/14/2016 @ 12:45pm. I was standing in line waiting to place my order, i was the only person on line. There was 1 person ahead of me, standing at the register. I must have stood there about 20 minutes. When i finally get up to the...

Starbucks - New York, Floral Park / Straw

carole11567 on Aug 9, 2016
I bought a cup and a pack of 3 steel straws at Starbucks in Bellerose, NY, for about 40.00.The second time I used it the steel straw cut my mouth up.It was very painful and is still sore after almost a week.I threw the cup and straws out.This is a horrible, dangerous product.I feel it...

Starbucks - Indiana, Indianapolis / Donation program

Good Deeds People on Jul 31, 2016
Hello, I would like to make a formal complaint about Starbuck's Indianapolis, IN. Lafayette Rd. location. I am partners with Food Donation Connection. Since joining the program, whenever the manager Catheryn is there she is unprofessional and rude to me. I am an on-air host for a major...

Starbucks Coffee Store in downtown Marietta - Georgia, Marietta / Booted Car

Sri S Lins on Jul 16, 2016
I went to Starbucks Coffee store at 30 Whitlock Ave, 30060 Marietta today, 07/16/16, thinking to buy a package of Via and claimed a free drink for my daughter. I parked my car at 12.30 pm. I was walking towards the store door when I realized I forgot my starbucks rewards card ( that I have...

Starbucks - Washington, Seattle / Rewards Not Honored

Phoenix22 on Jul 2, 2016
Starbucks runs promotions and asks customers to buy coffee multiple days with the promise of reward points/stars. They offer stars, for example, 200 stars, in exchange for buying 15 times in 15 days. They also run promotions rewarding you for trying multiple new products in a limited time...

Starbucks - New Mexico, Albuquerque / Barista

1994kaley on Jun 28, 2016
Enjoying my drink at the new Starbucks on Washington and Lomas in Albuquerque and two baristas are having a conversation behind the cash register about being a dike. As I think its unprofessional to use that term I ignore it, it then goes into a conversation about juggalos and anal...

Starbucks - California, Riverside / Travel Mug replacement lids

J BOTELLO on Jun 23, 2016
Received a very nice travel mug - 2 months later - I managed to break the lid. Guess what?! They don't provide replacement lids, at all! So if you want to use your mug - you have to buy a NEW mug. Dumb. Never Again. Save your money.

Starbucks - New York, Brooklyn / Service

Cupcake324 on Jun 22, 2016
I got a mobile order for a peach iced tea. When I got there instead of making my drink I saw the employee put my cup off to the side and he continued to make other drinks. I stood there for 15 almost 20 minutes and nothing happened. I even pointed out to my friend who was standing next to...

Starbucks - California, Fresno / Black tea lemonade add sparkling

Bought two of the Black Tea Lemonade add Sparkling Drinks, got home and tried it and it was disgusting. Not just one but both were bad. You mostly tasted the sparkling water in it. I would never of thought that Starbucks would have a bad drink. Won't be getting teas from Starbucks again. Ashland and First street.

Starbucks / Beef brisket and skinny vanilla latte

Sharon Lee Fernberg on Jun 1, 2016
Around 7:25 tonight, June 1, 2016, I went through the drive-thru in Greece, NY on West Ridge Road and ordered a beef brisket sandwich and a tall skinny vanilla latte, which I have ordered a couple other times in the past and had no problems. However, this time my skinny vanilla latte did...

Starbucks - Washington, Seattle / I'm so disappointed with Starbucks!

Jess on May 12, 2016
Recently went to Starbucks and bought a coffee there. When I wanted to get to my table one of the Starbucks workers accidentally run into me and I fell and the coffee was all over me! He apologized and disappeared. I asked the sales person for another cup and they said that I have to pay...

Starbucks / service and competence of employees at, ft. lauderdale airport store 0421/2016

mendlew on Apr 22, 2016
I just had the worst experience ever at a Starbucks. No satisfaction when I called to let the representative know how poorly the employees performed, "sorry I can't help you with that". I stood in line after ordering my pour over de-caffeinated coffee that I had to remind the cashier she...

Starbucks - Washington, Yakima / Service

Greg Fousha on Mar 30, 2016
I visited Starbucks on 56th and Summitview in Yakima, WA today. I got in line behind two older ladies. It took at least 5 min for them to finish after taste testing and telling the barista stories. When I finally got served I jokingly said to Barista, that was quick. I meant the the two...

Starbucks - North Carolina, Cullowhee / Air/heating

EmployeeStudent on Mar 13, 2016
I work at the Starbucks at Western Carolina and for the most part I absolutely love it. The only issue is that its always 80+ degrees in the store and when we asked our managers/supervisors to turn on some AC we were told that "nothing could be done about it". Now about half a dozen...

Starbucks - North Carolina, Matthews / Service

Reviewer76035 on Jan 12, 2016
Saturday, January 9, 2016- My daughter and I entered a very busy store (Sycamore Commons, Matthews, NC). We anticipated a modest wait for our coffees but we were not prepared for the lack of communication and lackluster approach to resolving my inquiry for a lost cup of tea. My reciept...

Starbucks - Ontario, Toronto / Customer Service - Management Issue

bunnyrolls on Jan 12, 2016
I am writing this review here as a warning to future customers walking into a Starbucks store managed by Chris Ali (previously at Store# 4350: 20 William Kitchen Rd, Scarborough, ON, M1P 5B7) to be cautious of him and his employees (e.g. Starbucks shift supervisor, April) based on the...

Starbucks - Ontario, Toronto / Management Issue

Reviewer18465 on Jan 10, 2016
I am writing this review here as a warning to future customers walking into a Starbucks store managed by Chris A. (previously at Store# 4350: 20 William Kitchen Rd, Scarborough, ON, M1P 5B7) to be cautious of him and his employees (e.g. Starbucks shift supervisor, April) based on the...

Starbucks - Kansas, Wichita / Service

Reviewer86621 on Jan 3, 2016
On January 3 2016 we went to get two coffees at the store inside Target west in Wichita Ks First the lady that took our order was not to friendly we asked if we could get our card stamped and she said that they didn't have a punch or sticker which is okay but then the order was not...

Starbucks - California, Vacaville / Holiday Refillable Travel Coffee Mug

Shanngrl on Nov 19, 2015
Last year my husband bought me a coffee travel mug that came with free refills for a month. The first issue with this mug, that he spent around $20.00 on, was the fact that he bought it thinking you could have a refill on your drink of choice. No where on the label was there anything that...

Starbucks - Florida, Sarasota / Hyped Advertising

Reviewer54593 on Nov 13, 2015
Starbucks brags about your free birthday coffee, but they do a lot to make sure you do not get it. No notice is sent to you and the free coffee is available only for two days. By the time you remember you get a free coffee, it is expired! They send you notices on everything else, but not...

Contact Us


Saving on Holiday Travel
Saving on Holiday Travel
more videos More Videos

Reply to