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Starbucks Corporation

PO Box 6363
United States - 19905-6363
Customer Care
Phone:(800) 782-7282
American global coffee company and coffeehouse chain.
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Starbucks Complaints & Reviews

Starbucks - Poor Service

Posted: 2015-08-27 by    Eric Eko Santoso
Complaint Rating:  100 % with 1 votes
I went to the Starbucks Store at Cyber 2 building for 2 cups of coffee. Got a long queue there and the baristas were not speed up even though the line has already long. What make me really felt bad is somebody who's behind me got the order first. And after half an hour one of the senior...

Starbucks - Bad and poor service at the store

Posted: 2015-08-09 by    Eman29-3-1973
Complaint Rating:  0 % with 0 votes
I am writing to complain about the poor and bad service which I received at your store Starbucks 2 located Cairo festival mall. I used to go to your store every weekend with my daughter who loves all products. Last Friday, I asked for a fully fresh drink without any additional because I have...

Starbucks - California, La Mesa - not in stock

Posted: 2015-07-11 by    amy barbour
Complaint Rating:  0 % with 0 votes
I have been to three different Starbucks from La Mesa, CA, Rancho Bernardo, CA, and Huntington beach, CA and I have tried to order the caramel crunch Frappuccino. And every single Starbucks has been out of the crunch topping. The barista today said that it is being fazed out because it is a...

Starbucks - Colorado, Snowmass Village - Discrepancy between announced prices and charged prices

Posted: 2015-07-11 by    Richard Leboucher
Complaint Rating:  0 % with 0 votes
I spent a few days at the Westin in Snowmass Village, CO where a Starbucks is located on the premises. At the end of my stay, I realized that there was a discrepancy between the prices showed on the menu boards and the prices actually charged at the register.
When I realized that, the...

Starbucks - Arkansas, Oakland - Bug in my drink

Posted: 2015-06-15 by    Unhappy customer 04
Complaint Rating:  0 % with 0 votes
I purchased a hot, grande caramel macchiato from the Starbucks location off of 8th/Broadway in Oakland, Ca. When I was almost done with my drink I opened the lid and noticed something unusual in my cup, so I used the lid cover to move it up on the lid for a better look. Turns out, the unusual...

Starbucks - Service is horrible

Posted: 2015-02-20 by    Poocharama
Complaint Rating:  100 % with 1 votes
Contrast and Comparison... Please read below. I'm forever perplexed.

7th Avenue and 23rd Street- huge location. At 8am everyday there is a huge line and sometimes one person doing register, coffee, and snacks. If you are lucky somebody comes back from their smoke break(you...

Starbucks - Mississippi, Philadelphia - Rude staff with ridiculous logic

Posted: 2015-02-18 by    velociraptor
Complaint Rating:  100 % with 1 votes
The staff is very rude. When asked to heat the cold sandwich for few seconds, the staff rudely denied saying they don't offer such service. One thin guy with glasses who had ridiculous behaviour seriously shocked me. The other bald african-american guy with a beard was also rude. Normally,...

Starbucks - Management

Posted: 2015-01-26 by    Cole916
Complaint Rating:  0 % with 0 votes
I just walked out on a shift. I have worked for Starbucks since September after getting laid off of my tech virtual work job. I thought Starbucks would be fun. I train well and was offered to be higher on as a shift manager. I declined, it was during busy holiday times and didnt want to step...

Starbucks - Flooring maintainence in and around

Posted: 2014-10-16 by    Kiara S
Complaint Rating:  0 % with 0 votes
I recently moved to Shenzhen, China and regularly visit Starbucks around my vicinity called Coco park. .During my 3rd visit I just stepped out of Starbucks to use the Restroom and I slipped because the floor was slightly wet and slippery. There was no sign board of "Caution Wet Floor" nothing...

Starbucks - Terrible service and disgusting drinks

Posted: 2014-10-12 by    Natashamamira
Complaint Rating:  100 % with 1 votes
I regularly stop in this starbucks primarily for convenience however I am always disappointed 9 times out of 10. I have changed my route and leave ten minutes earlier to avoid this location as much as I possibly can however sometimes it is the easiest. The service is absolutely terrible. I have...

Starbucks - Poor Service - Bad product

Posted: 2014-09-24 by    dhits
Complaint Rating:  0 % with 0 votes
Last week they forgot the caramel in my caramel macchiato, and it was tepid. I called and they said to come in next week for a replacement. Today I stopped by, but the crew just gave me a blank stare when I mentioned the issue. I requested extra hot today and had to explain that I wanted skim...

Starbucks - Michigan, Bloomfield Hills - food service

Posted: 2014-07-20 by    MommaofThree
Complaint Rating:  0 % with 0 votes
My niece was studying on her computer and called me crying because the female manager and her male friend were making lewd jokes about her sitting with the back of her computer facing them and they claimed she must be looking at kiddie porn or something illegal because these two couldn't...

Starbucks Coffee - Rude Employee

Posted: 2014-06-17 by    rizliz
Complaint Rating:  0 % with 0 votes
This happened at the Starbucks branch at the Eaton Centre (downtown Toronto)- this is the branch within the bookstore - Indigo Chapters. I stood in line like everyone else and when my turn finally came up I made said "hi" and made my order but the customer service agent behind the counter completely...

Starbucks - Gift Card never received

Posted: 2014-05-29 by    speciale
Complaint Rating:  100 % with 1 votes
I ordered a Gift Card in April 2014, which was never received. It was supposed to be a Mother's Day gift. Mothers Day came and went, and nothing. I called customer service more than three times, and spoke to someone different each time, and each time they took the information wrong (wrong...

Starbucks Coffee Shop At Southland Mall - Racism

Posted: 2014-04-14 by    Mauricio Manrique
Complaint Rating:  0 % with 0 votes
im a regular coffee drinker.. i buy coffee from starbucks for years, but today i went to #starbucksCoffeeShop@southlandmall i had the most #disgusting experience anyone can possibly have... being rejected from the store because of you #skincolor.
i always heard about cases like this,...

Starbucks - very offended by some of the people who run the location at stapeley aand mckellips

Posted: 2014-01-19 by    brewthis
Complaint Rating:  0 % with 0 votes
I believe the manager treated me with disrespect, by calling the police on on me for something so minor and minute, it was very offending, in a way pinning me with something so calluse, felt like she was useing her employees in her own best interest against me, considering taking legal action...

Starbucks - waiting for order

Posted: 2014-01-04 by    blueman2
Complaint Rating:  0 % with 0 votes
Ordered two tall mochas' waited up to 20 min, while 3 other empolyes walked around doing nothing. Also i was told that they had no salt for my orignal order which was salted carmel mocha. I was going to order two pastries then i look at them and they were either falling apart or crumbling...

Starbucksstore.com - Washington, Seattle - I wasted my time and money

Posted: 2013-11-17 by    JinK
Complaint Rating:  0 % with 0 votes
I made an order through starbucksstore.com and was so disappointed with the services. I paid for my order and the seller sent me this tracking number. I checked it all the time, but the status of the purchase stated that it is sent. I made order 2 weeks ago, but I still haven’t received...

Starbucks Coffee - Quality

Posted: 2013-10-08 by    Portagemaniac
Complaint Rating:  0 % with 0 votes
The start of the issue was a terrible cup of coffee purchased in Maine while on a road trip. I don't expect perfection but it was a big disappointment to hit the road and find my coffee absolutely full of grinds. What makes the matter worse and causes me great dissatisfaction with Starbucks...

Starbucks - District of Columbia, glover park - property upkeep

Posted: 2013-05-21 by    daninDC
Complaint Rating:  0 % with 0 votes
The Starbuck here in Glover Park is like a pig pen. They don't care about the neighborhood, just making money. Papers, butts, cups and litter is the norm around they shop....

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