Menu
Categories About us Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
CB Bars and Cafes Starbucks 620 Jefferson Rd, Rochester, NY, 14623, US
Starbucks company logo
Starbucks
reviews & complaints
Starbucks company logo

Starbucks

620 Jefferson Rd, Rochester, NY, 14623, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
+1 (585) 272-8708
Category
Bars and Cafes
Working hours
Mon
5:30 am - 8:00 pm
Tue
5:30 am - 8:00 pm
Wed
5:30 am - 8:00 pm
Thu
5:30 am - 8:00 pm
Fri
5:30 am - 8:00 pm
Sat
6:00 am - 8:00 pm
Sun
6:00 am - 7:30 pm

Starbucks reviews and complaints 1

View all 644 complaints
ComplaintsBoard
C
9:13 am EST

Starbucks - Coffee

Hello,

My order was incorrect this morning, yet again. I spend $8 a coffee almost every day and I order it with light ice. This morning the coffee cup was fill more than 3/4 cup full of ice. Which leaves me about 4 sips through the straw of coffee. This isn't the first time this has happened, I'm just a little frustrated and can't take it any longer. Also was in the drive through for a good 12 minutes and I had 1 car in front of me. I had used the mobile order app too. Very disappointed in the overall experience when I'm paying a high-end price for coffee...Getting in touch with someone to resolve this issue has also been not the easiest at all. I've been on standby through live chat for 30 mins now with no one coming to chat.

Thanks,

Christina

Confidential Information Hidden: This section contains confidential information visible to verified Starbucks representatives only. If you are affiliated with Starbucks, please claim your business to access these details.

Read full review of Starbucks
Starbucks - Coffee
Starbucks - Coffee
View 0 more photos
Hide full review
Helpful? 0 0
Share
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.