Sonic Drive-In
reviews and complaints

I have been a customer of Sonic for many years, it is my favorite fast food restaurant.

The Sonic on East Broadway in Sedalia Mo has the most disrespectful assistant manager(Anthony) I have ever encountered.

The service has continued to be problematic, long waits, and the store is dirty. The last straw is a 20 minute wait for a drink and because I complained about the wait Anthony took it upon himself to berate me in front of his staff. I do not know why this guy is in the position he is but if I owned this franchise he would be gone. Taking large drink orders over the phone and letting your drive in customers wait until your less than adequate staff fills the large order is unacceptable.

If this is tolerated by the owner and the franchise shame on you.

I went to the drive through and ordered 4 pulled pork cheeseburger sandwiches. They gave me one. I had to correct the order. They refunded the original $4.38 for the sandwich and corrected my order to 4 sandwiches charging correctly the second time. I waited again for the rest of the sandwiches after having worked a 12 hour shift myself and still needing to drive an hour home. I got home and gave my wife her sandwich. When she opened it she asked me what the sandwich was. I informed her that it was the pulled pork cheeseburger sandwich that she specifically asked for. To which she replied... WHERE IS THE CHEESEBURGER AND THE REST OF THE SANDWICH? Looking at the sandwich I see only pulled pork not even hardly any BBQ or the mayo or even the other items that should be on the sandwich. What I got... Was NOT what I ordered or even what was advertised.

I was parked in stall 5 they never answered the button went todrive thru they was 2 standing outside and the cashier was playing on her phone. The drinks was horrible and when I tried to get the girls attention I actually had to yell just so she would open the window cause she was playing on her phone sonic used to be a awesome place to eat but not nomore.they didn't act friendly at all.i called the manager about the drinks she's going to replace them but before I could say anything else she hung up on me.

I have tried to find out what the ingredients of the Sonic burger meat patty are, but if it is a corporate secret - I'm OK with that. My wife is 1 of 1,500 people that are allergic to garlic. All I want to know is, do you use garlic in the Sonic meat patties? We'd love to visit Sonic, but don't because we don't know if the Sonic

burgers will cause my wife migraine headaches, or if a lot of garlic is used, could actually kill her. PLEASE let us know.

Stephen Sladaritz

[protected]@gmail.com

I don’t know whose idea it was to remove the croissant breakfast sandwich, but yall need to bring it back. I looked forward to getting that in the morning or for brunch when I missed out on other fast food breakfast, and you guys replaced it with that horrible brioche bun. Why couldn’t you just add it onto the menu instead of replacing it completely? Please bring it back, because it’s the only breakfast item I get there. It was a unique choice in breakfast items. I don’t want basic toast or a damn bun for breakfast!

Once again, I ordered unsweetened Sonic tea in the app late in the day and arrived to be told, "Sorry. We're out of tea." First, I do not believe that they are out of tea. I believe that as the end of the work day nears, someone decides not to make tea for a small order. Once, a location was kind enough to tell me so and to ask me to return the next day to get my tea. I live in the Deep South and most people drink sweetened tea. The worst part of my problem? The server usually tells me to go into the app to get the charges reversed. That's like telling me to work more for a mistake that was not mine. Finding the link to ask for my money back (including a $1 tip) is nearly impossible. Please stop the madness.

Went to sonic on dezavala got two meals got charged 23.76 a couple of days later on the 11/20/23 I was refunded the meals which I didn’t understand why I never complaint but then there was a charge on my card for 485 and 2.50 it came from the sonic on dezavala I contacted corporate and went to Sonic the manager was suspicious and didn’t help called corporate and a big amount like that and not to get any help from corporate or a call back I had to miss work and my account was overdrafted I have made a police report and I still don’t have my money I will be putting charges on the employee who did this but for Sonic not to handle this with urgency and allowing the employees to still have a chance to do it to another person it’s sad I will hold Sonic responsible for this and believe me I will not stop until Sonic fixes this and fires the employees or employee for this

I was at the sonic in colby ks went threw drive thru server was pleasent got home with my food the order was a supper burrito small cony and a order of onion rings the burrito was so so but the onion rings were burnt i have never had this bad of food here but was uneattable it was sunday the 19th 0f november my name is Rose Hatfield i live at 324 Hovey Levant Kansas 67743

Upon arriving at my fav place to grab a quick bite we where greeting by a rude worker... We ordered calmly but she complained she couldn't hear us. This isn't the first time I have dealt with this kind of service they are always rude to everyone who comes here they don't respect anyone and they're always take hours just to get you your order to you and when you get it it's cold. They spit in the drink after taking 30 mins to refill it. The person's name was christa the blonde was even ruder... I hate to complain but I've let it slide to many times they can be seen on the inside goofing around that good.

I had went to the Sonic on First Chapel Creek. I had tried to order from the order box's and was rudely told drive Thru only so I was trying to clarify what drink were included in your 1.99 special and was told by a gentleman "all of them" then he cut me off from my questions. Right after that some lady who claimed to be a manager came out and I had asked my same question whish drinks were included and she also replied all of them and went back in so then my family and I proceed to drive thru to place our order and was quoted 13.96 when I went to window I had asked them why and they said blast not included and I then impatiently asked her if she could honor since they both replied all of them she was very rude hollering at me making threats so when I got out of car since this lady threatened me she decided to throw a large drink at me and my family

I came to sonic for dinner 2 weeks ago and it took over an hour to get my food! Multiple times I pushed the button and after 10-15 mins each time I got told it was sitting here sorry we will bring it out to finally a manager coming out and taking my order and remaking it. Today I ordered via mobile app figured that couldn’t get messed up. Nope got here app said after checking in and waiting 10 mins that order was on way out. 20 mins later nothing so I press button meanwhile multiple cars around me are trying to place orders with no one answering the calls from stalls finally 20 mins later I get answered and was told we will bring it out as soon as we can. 15 mins later food brought out. Checked food and it was wrong! Pressed button 15 mins later got answer then 15 mins later got food! SERIOUSLY!

10/3/23 I came to Sonic for lunch. This particular Sonic has at least 3, actually more but I didn’t go to each of them, screens that are not working. There is nothing to indicate that these stalls can’t be used. Cars are pulling in, backing up, and going to other stalls or leaving. A few months ago, just one wasn’t working. This is getting ridiculous.