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Sonic Drive-In Customer Care Service

America's Drive-in Brand Properties LLC

300 Johnny Bench Drive
Oklahoma City
United States - OK73104

Customer Support Phone Numbers


Sonic Drive-In Complaints & Reviews

Sonic Drive-In / Malt, burgers

carolyn durr on Nov 30, 2016
After getting home, opened the bag and the whole order is messed up. We live approx 10 minis from store. Malt is watery, Burgers were supposed to have tomatoes, lettuce, mustard, no mayo. Called and talked to manager, told him it was supposed to be a chocolate shake, two burger...

Sonic Drive-In / Disrespect

Merinda Hepler on Nov 10, 2016
I have a complaint about the sonic on utica in Tulsa OK. My boyfriend has been working the for almost 9 months and it has been nothing but problems from them. They have had issues due to firing people because they were being sexual at work. They have taken his off days away so it's 7 day...

Sonic Drive-In / Cheese burger, the tomato is rotten

Koytt O Nichols on Nov 8, 2016
Sonic in Spring Hill, KS, November 6th around 5:30PM. I would not have known how bad the tomato was, but my wife always removes them from her burgers...The tomato is rotten in the middle. I am not seeking any resolution, just informing you of the situation. OK, this is all the information...

Sonic Drive-In / Messed up order for the third time

coolmamacass on Nov 5, 2016
Tonight for the third attempt at the Sonic Drive in on Val Vista between the US 60 and Southern in Mesa, AZ ( they didn't give me my receipt so I don't have a transaction order. After waiting 25 minutes with only one car ahead of me for my Medium Frozen strawberry lemonade, Large chili...

Sonic Drive-In / Cross contamination

arheilbrunn on Nov 3, 2016
I recently went to a Sonic Drive-In in Henrietta, NY and ordered an Oreo Blast through the drive thru. When I got it, I discovered there was a sticky substance on the outside and it got on my fingers. Thinking it was some ice cream that was leaking, I took a lick, only to discover that my...

Sonic Drive-In / Taste and quality of food

Carol Merritt on Oct 31, 2016
We ordered 6 wings and a double Sonic burger with a milk shake. The wings were not done, and the burger did not taste like the same burger that I have bought at other Sonics...not even close. The shake didn't have much of a taste at all but bad. The whipped cream collapsed before it was even...

Sonic Drive-In / Employees not wearing skates

Just1Lady on Oct 23, 2016
I absolutely love Sonic and all that they stand for but one of my favorite parts of waiting for my food is being greeted by a server in roller blades as advertised. However the last 5 times I've stopped by the establishment NONE of the servers were wearing skates. I am so saddened by thi...

Sonic Drive-In / The new york style hot dog

Yolanda Stokes on Oct 12, 2016
I have no date nor time because this is happening everyday at ever Sonic every where. My complaint is the if you are going to state that you are offering the taste and flavors of hot dogs from there birth places; then i suggest you make them the way they are originally made. The New York...

Sonic Drive-In / Hostile working environment

ToriMC on Sep 24, 2016
I am a carhop. I am always getting called names and fussed at for not working when all I do is work. If I'm not stocking, I'm making bags. I keep getting told to do all cleaning chores like wipe down tables, clean windows, etc. I'm the only one that does not get a break. I can go in to...

Sonic Drive-In / Promotions

TimParker999 on Aug 31, 2016
I was a regular customer at my local Sonic Drive-In in Whitehouse, TX until recently. I have gone there for three different advertised promotions this summer and have left disappointed each time. The first one was for a frozen drink promotion & I was told the ice maker wasn't working. The...

Sonic Drive In / My daughter not treated fairly

Stephanie Brawner on Aug 30, 2016
My daughter is a sonic employee that has been there almost 2 years started off on the fountain &'d now she a manager in training well therewas a incident where a customer was complaining about the price of there food not only did she explain why the food was pricy she also consulted with...

Sonic Drive-In / Sexual harassment

Kathleen Goldy on Aug 20, 2016
To whom it may concern, I would like to make you aware of an incident that occurred on Wednesday August 17th, 2016 which encountered my daughter Brittany Goldy and a manager Zairre. She told me he had made vulgar comments toward her. She was counting her drawer Wednesday morning and...

Sonic Drive In / unethical behavior

Nalani Briggs on Jul 1, 2016
July 1, 2016 I responded to an advertisement on Facebook, for four free Super SONIC Bacon Double Cheeseburgers. First, I had to answer several questions and once I did, I was told that I won these burgers but before I could claim them, I had to post Sonic advertisement on my Facebook wall...

Sonic Drive In / Rude Services

SybilKirk on Jun 27, 2016
Dear Sonic Representative, My mother, my son, and I went to sonic June 20, 2016. When we were placing our order, the lady that took our order was rushing us. My mother asked for a kids meal first, and the lady ask is that all. Then we went on with the order but throughout the whole thing...

Sonic Drive In / My issue has not been resolved

Lisa Bare on Jun 19, 2016
Unfortunately I down loaded the app to my phone & stored my credit card information, B I G MISTAKE!!! Was browsing through the app & Literally barely touched the gift card for $25 displayed at the top! INSTANTLY IT CHARGED MY CARD WITH OUT EVER ASKING TO CONFIRM OR ANYTHING! I...

Sonic Drive In / I am a sonic employee

sonic 6153 on Jun 4, 2016
I work for sonic I have for 6yrs. I can't even understand how the location is still open no employees wear gloves, they drink and smoke weed while on the click, they leave for hours and stay clocked in. Employees have sex with the boss and get special privilegeds I can not continue working...

Sonic Drive-In / unethical behaviour

Nay Bby on Jun 4, 2016
I go through this drive-in often and the drive-thru lady is usually rude but this day it was beyond my limit. She didn't give me a receipt and when I asked for it, she said that they couldn't--ok, fine. She hands me my drinks and there's a strand of hair on the top; I tell her about it and...

Sonic Drive-In / waited 48 minutes and never was waited on

Ruth Ann Jones on May 12, 2016
i pulled in at 2:33 pm to place a large order after 10 minutes i pushed the button again still no one answered so i thought the button was broke so i moved to another spot pushed the button again waited 10 more minutes still nothing pushed again still nothing so finally left after 48...

Sonic Drive-In / Unethical behaviour

TWOLIPS76 on May 5, 2016
On thursday may 5th around 12:30pm a co-work and i arived at the sonic drive in restaurant together and i placed my order and then i explained to the employee that my co-worker was going to place her order next on a different ticket. The sonic employee insisted that we both put our order...

Sonic Drive-In / Customer service

Darla LeBrun on Apr 17, 2016
I went to the sonic at 14617 NE 23rd Streer in Choctaw, OK during happy hour and placed an order for 5 drinks throughout the drive thru. I repeated my order 3 times because the person taking the order kept getting it wrong and finally it was repeated back to me correct. I pulled up to the...

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