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Hundreds of (Ex) Employees of the corrupt Regus Group, owned by Mark Dixon report on fraudulent business techniques, lousy customer support and a horrible working environment. Our advice: RUN!!!
Host What do you think -- is this company going to survive and thrive? Are they looking to expand their staff, or do you think layoffs are inevitable?
How does Regus/HQ stack up against the competition?
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Deisi T. in Dallas, Texas
27 months ago I agree. Regus / HQ has a very toxic working environment. Very poor customer care and full of idiots. Not many people stay long, that's why there are so many opening in this company.
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M. Dixon in Dallas, Texas
27 months ago Definitely not a company to waste your precious time!
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M. Sorum in Dallas, Texas
27 months ago I agree! This company is making a killing off their employee's. If I had no other alternatives, I would rather work at a fast food place. AT least there you will get a little respect and a discounted or free lunch...
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Yankees in New York, New York
8 months ago Hard Worker in Dallas, Texas said: Don't work for this company! I have never seen a HR department so paralysed and disrepectful! The management does not know how to treat employee.
Regus / HQ sucks!
True! I thought it was just a NYC thing. But obviously it isn't. To get ahead you have to be a backstabbing gossipy bitter hussy.
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The Rooster of Illusion in Margaritaville, Oregon
5 months ago Hard Worker in Dallas, Texas said: Don't work for this company! I have never seen a HR department so paralysed and disrepectful! The management does not know how to treat employee.
Regus / HQ sucks!
Do NOT work for this company. I am currently employed by this firm and it has been a huge dissappointment all around. The Area Director in our Region has not left her home in years and only visits the business centers to conduct quarterly audits. Lazy, ABRUPT WOMAN.
The HR Department is serving to protect the COMPANY not the employees. Corporate are paper pushers; those in the field in the business centers are the ones who actually work. If you are looking, LOOK ELSEWHERE.
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The Rooster of Illusion in Margaritaville, Oregon
5 months ago Yankees in New York, New York said: True! I thought it was just a NYC thing. But obviously it isn't. To get ahead you have to be a backstabbing gossipy bitter hussy.
The entire firm gossips. The Area Director in our Area Gossips to her General Managers about OTHER General Managers who of course share the Area Directors ABRUPT words amongst each other. Horrible Horrible atmosphere. If you work in this company, do the best you can in your business center until you can find another job.
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The Rooster of Illusion in Margaritaville, Oregon
5 months ago Host said: What do you think -- is this company going to survive and thrive? Are they looking to expand their staff, or do you think layoffs are inevitable?
How does Regus/HQ stack up against the competition?
They are on the way to another financial disaster if they do not cut out the middle men, paper pushing, useless higher-ups.
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Olympia in Dallas, Texas
5 months ago Olympia in Dallas, Texas said: I was a recent victim of Regus HQ. I want to agree and confirm everything that Deis T. said about it being a toxic environment, and they are all paralysed and desrespect others. They are also an unstructured environment with no true training guidelines, and the HR Office is in Addison, so if a new employee makes one honest mistake and that employee knows it can be corrected, you won't have enough time to report to HR that you were written up unjustifiably. Also, I was promised a "complete and extensive training tool called brainsharks". Suddenly it was stopped because the center Operations Manager went on a leave of absence for one month. Then suddenly the GM didn't have time to train me and I was suddently learning things by improv. Basically, they blamed me for not learning "fast enough." Hello, I'd only been there for a couple of months and they were making this accusation.
The managers also backstab, so don't be chummy with them should you accept this challenge. However They don't care if certain people learn differently also. It's definitely not a great environment, especially if you have catty and selfish women working above you. If you decide to take on this challenge, just watch out for the managers and the receptionist in the building. The receptionist is just as bad.
I also agree with Deisi T that the HR Dept is also paralysed and don't treat people with respect. The last day that the operations manager said, "We need to see you" was the only day I ever met the HR Manager. During the meeting the HR Manager was coarse and disrespectful. I tried my best to explain that I was not trained correctly as I should have been during the absence of the Operations Manager, and naturally she took their side, so I quit on this day.
If you are making a final decision on getting hired here, think twice. Basically, don't work for Regus HQ Las Colinas. Kudos to you if you accept this challenge; just don't be friends with them.
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BryanOllet in Dallas, Texas
2 months ago Very toxic work environment! I predict that they will be bankrupt in 3 years. If you are working for Regus and experiencing its oppression, believe in yourself and quit! It's NOT worth your health. You were created to be intelligent, fulfilling, and moral. I don't know the leadership of this company, but I see its rotten fruit and it stinks to high heaven. There will be 1 of 2 responses to our posts: either the owners of Regus will get furious and seek further suppression or their eyes may be opened that they have a pandemic problem on their hand.
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regusintexas in houston, Texas
2 months ago BryanOllet in Dallas, Texas said: Very toxic work environment! I predict that they will be bankrupt in 3 years. If you are working for Regus and experiencing its oppression, believe in yourself and quit! It's NOT worth your health. You were created to be intelligent, fulfilling, and moral. I don't know the leadership of this company, but I see its rotten fruit and it stinks to high heaven. There will be 1 of 2 responses to our posts: either the owners of Regus will get furious and seek further suppression or their eyes may be opened that they have a pandemic problem on their hand.
somebody sounds like they are a bit psycho on this site, it's a place to vent and share your stories, but dude you have serious issues...putting a comment every five minutes is a bit much.. I get on this site every now and then to keep in touch with what is going on with the company, not to listen to somebody rant the same message on every page...I think a valium is what you need, ..this company sucks..WE KNOW...but I don't get obsessive about it, find some "me time" away from this place you need it!, lol
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BryanOllet in Dallas, Texas
2 months ago I'm not sure if you have a particular agenda, but I wanted to be sure that every forum related to Regus has my comments. Anyway, it's not really even about me. There's a difference between a company "sucking" as you say and doing injustices that borderline "illegal". If I appear overly dramatic, it's because I'm just matching the company's own outrageousness. Everyone has their own way of expressing their feelings. By the way, no thanks to the offer of valium. I prefer to be drug free. Anyway, I don't even work for the company but my wife is going to be gone in less than 2 weeks. I doubt you work for the management of Regus, but I do get a little suspicious when people "beat up" on the victims. Maybe your experience has not been as extreme. So instead of calling someone psycho, you ought to question what is fostering so much animosity toward this company.
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appginger in Dallas, Texas
2 months ago maybe it's not the company.Maybe someone needs to learn how to do their job the RIGHT way. Weather they let you go or made you leave on your own..GET OVER IT and move on! NObody is "abusing" or "beating up" on anyone.
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BryanOllet in Dallas, Texas
2 months ago "Nobody is abusing or beating up on anyone"??
To be able to make such a definite blanket statement, it's obvious you work for Regus management. This is a prime of example of the abusive management who work for this company.
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appginger in Dallas, Texas
2 months ago BryanOllet in Dallas, Texas said: "Nobody is abusing or beating up on anyone"??
To be able to make such a definite blanket statement, it's obvious you work for Regus management. This is a prime of example of the abusive management who work for this company.
No.I don't work for Regus Management but that is how you described it in your other posts. I will say that this company has always treated me with respect.
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BryanOllet in Dallas, Texas
2 months ago Sure, as if you would actually admit that you work for the management...Your blanket statement is really suspicious.
Do you mean that the "company" has treated you with respect or your direct manager? Perhaps you have a good manager, but it's obvious that there are serious problems with this company.
Do you really believe it's coincidence that so many people are reporting this all over the country? It means that it has bad practices and people are merely reporting their experiences. The company can try all it can to villanize the messenger, but people can still see the truth.
Overloading an employee with unreasonable workloads and then demanding that they clock out AT 5:00pm and not beyond is an abusive practice. I believe it's probably illegal. When an employee is willing to work beyond 5:00pm for a few days, then they are scolded for working over 40 hours. If you can't see the dilemma here, then it's obvious you have an agenda on this board.
Or perhaps you work at a smaller office where such workloads are not so demanding. Decisions for hiring extra personel come from the higher management. So if the workload is unreasonable and no one else is being hired, it means that they are setting their employee up for failure. The only one could possibly defend such a ridiculous practice is the management.
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appginger in Dallas, Texas
2 months ago It's not so much the management that overload you with work it's the clients. If something has to be done and 5 comes around and your not finished you can stay and finish for the client. There will be no problem as long as the time is accounted for and charged back to the client for the overtime that was worked. I do work for the company but I'm certainly not management. I do beleive the company has issues but if you don't work for the company how do you really know what going on in that office? I mean all you know is what your wife tells you and of course you're going to take her side she is your wife and I would do the same but I'm just saying no one is perfect so how do you know she is doing nothing wrong, not making mistakes or not working efficiently enough to get stuff done in a timely manner. I've been scold at before for making mistakes but I learn from them.
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BryanOllet in Dallas, Texas
2 months ago It's the management that does the hiring! So if there is too much work from the clients and no one wants to hire additional employees, then that's the company's fault. Understand? I think you're smart enough to get that.
Instead, they want to work their employees like slaves. Example of the stupidity: the management removed a "Please pickup dishes" sign. All they have to do is put it in the dishwasher. The effort of doing that versus the sink is no different. But we don't live in an age of common sense or reason. So now my wife has to spend 20 minutes each day doing the dishes. That would be completely fine if you weren't swamped with work.
As for making mistakes, ambiguous discipline forms that say "on several occasions" and on "various incidents" are pathetic. She was written up supposedly for a client complaint. Well, the same client gave her his business card to keep in touch and apparently, they completely twisted what he said. It's this type of immature, passive aggressive management that is running the company into the ground.
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PK L in New York, New York
2 months ago BryanOllet...THANK YOU FOR ALL OF YOUR COMMENTS! It looks like we have SEVERAL Regus nimwits stalking the forums...as usual, I'm not surprised. Please continue to post, as this is helpful for future potential employees.
Hopefully the desperate individuals that are taking low blows at you wise up.
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BryanOllet in Dallas, Texas
2 months ago My wife and I finally figured it out! The company is abusing its employees in order to force them to quit. Oh wait, let me say it in a more politically correct corporate way: "Market conditions demand more productivity from existing workforce. Any employees who leave do not pose a risk and may enhanve corporate profit as new employees are paid less."
If you want to be a slave, the Regus Group is a great company! If you want to be micromanaged every second of the day, it's a great opportunity. If you are a good employee, they allow several bathroom breaks even (2 total). LOL...and if you're fortunate enough, you will not be blamed when the phone system malfunctions.
It's interesting how when a manager makes a certain mistake, you NEVER hear anything else about. But if you do, oh, hell and heaven will fall upon you.
Twice I did right,
That I heard never,
Once I did wrong,
That I heard ever!
The Regus Group is having record profit years, but it's coming at a major cost. OH yeah everyone, the Regus Group is making RECORD profits if you look at their public financial statements. Good thing that they are cutting your bonuses...
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BryanOllet in Dallas, Texas
2 months ago The Regus Group Financial Standing
While they cut back on your pay and paralyze raises...check this out
www.regus.com/aboutus/financial/default.htm
Revenues up by 24.9%.
Gross profit up by 21.4%
2009
Profit after tax $114.9 million
2008
Profit after tax $103.6 million
If your pay is being reduced, rest assured that the money is going to good use. The Regus owners and executives really appreciate it.
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Bill Anderson in Florida in Miami, Florida
2 months ago Bryan,
I KNOW exactly who you are. You left the Miami branch 5 years ago because you are disgruntled and couldn't perform your job. The Regus Group is a fine organization. For goodness sake, you're not even married! Your fiance left you because your're a total jerk!
You need to get over your psycho issues. You're not even in Dallas. You live in Missouri but I won't say much more. If you push more though, I'll post your personal information.
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truthfully in Austin, Texas
2 months ago Okay, I was sent the link on this site and frankly I'm not surprised but want to let Bill in Miami know... THIS PERSON...NOT from Miami...is another disgruntled Bryan IN TEXAS and yep he has a wife.
Those at fault scream the loudest it seems. Bryan can vent and post all he wants, but incompetence is very easy to explain.
If a pattern occurs, it's probably the truth..employers consistently opress, abuse, mistreat, micromanage, overwork your wife? hmmmm might want to reconsider where the fault lies describe "work your butt off"...you should work with her...
1. CLIENTS LOVE HER, ya think?...take a poll and ask around yourself...
2. Overworked: you didn't list anything that showed this woman was overworked...do you or she know what real work is, I'd like to see an actual list of unreasonable work loads...you need to actaully perform more than four tasks a day? sounds like a REAL case for being "illegal" LOL... READ the job description...lack of motivation perhaps?
3. Passive Aggressive...wow, overly used term..was this your father you are describing?
4. She is leaving the company..why do you care so much...scared her money will leave you poor?...you are on this post 24/7. If you were as intense in actually working as you are in "blogging" on this site and providing public information everyone already has, you might actually make some money. It's actually a real concept most people learn in college: Hire employees, make them actually WORK, and then lo and behold...MAKE A PROFIT...scary huh? Cut back on pay?? what on earth are you talking about? Nothing worse than someone venting about information that is not valid...kind of comical.
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BryanOllet in Dallas, Texas
2 months ago LOL! This is totally hilarious. Obviously this is some MANAGER who is making such definite statements about a situation that he knows absolutely NOTHING about. This is a perfect example of how conclusions are irresponsibly tossed around. This is precisely why my wife quit. BINGO!
Did everyone take note of the passive aggressive comment "was this your father you are describing?" This would anger 99% of the people, but this is a classic manipulation attempt by the passive aggressive personality. This is the way these people think.
Notice the other comment "scared about being poor?" This is irrational fear mongering to make the employee feel that they have no choice. Who says I'm not already very poor? ha! It's a lie that the world teaches us that life is only about money. Life is actually about the relationships you make with people and the contribution you make to their lives. One of my wife's managers was totally awesome. Life will reward her.
This other comment about "polling the office if people like her"...
Does everyone see the insecurity that this is trying to engender? Passive aggressive people LOVE office gossip.
Oh, I just LOVE your comment about educating me on making a profit. Belittling and condescending comments are also classic tactics. If you don't understand passive aggressiveness, google it. You'll understand more.
In conclusion, you can either empower people to feel good about themselves or you can try to take away their power. People always reap what they sow. When you sow maliciousness, life has an interesting way of having it come back upon your head.
"Truthfully in Austin", wherever you really manage your office, just stop and think about how you are thinking. You know, it won't actually harm your health to respect your employees. Only an ignorant person would make comments about a situation they know nothing about. But if you run your office like you sound on here, may God help them all.
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Southern_Girl in The South, Texas
2 months ago Truthfully and Bill Anderson - you are both idiots. This is a job forum and if Bryan Ollet and New York want to talk about what is occurring inside the workplace they can. Regus had made significant changes in its structure. My opinion is that the changes are HUGE MISTAKES and many employees are disgruntled - and have a right to post on here. The personal offense you take in these postings and the lame insults reveal the quality of your character and showcase the typical Regus employee demeanor. Why don't you go sell a workstation or update a renewal before you attempt insulting others.
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BryanOllet in Dallas, Texas
2 months ago Southern_Girl,
What significant changes in its structure have you seen personally? You said everything perfectly! If this website can be used to hunt for job applicants, it can rightfully be used as a free speech forum to state the truth about the companies. If the company had better practices and treated their people more kindly, there would not be this intense negative criticism. Regus needs to take an honest look into the mirror--not try to break the mirror because they don't like what they see.
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regusintexas in houston, Texas
2 months ago Five days later, the same people on here ranting...SouthernGirl and BryanOllet, don't you realize that America has FREE SPEECH, be it insults, good, bad or whatever, sharing all sides should be posted ("have a right to post on here"...right???), your opinion is not the only, nor is the the right opinion for everyone. If everyone is so educated in the running of a company, go run your own, it's very hard I used to have one and it seems the employees that don't really have a clue about how it really is to run a company and only interested in "receiving a paycheck" are the most vocal about how things are HUGE MISTAKES. Regus has made mistakes and probably will continue to do so...So do all Major corporations. I will say I most likely will not be employed here much longer if I can help it, I don't disagree it's made things very hard to deal with lately, but there are people that do like working for this company, I know them personally. Companies change...just like the world so don't be so darn scared of change, "Truthfully" gives their input just like you do, from reading all the prior posts...sounds to me like Bryan showed major character flaws FIRST, throwing lame insults, how else should someone respond? This is the last time I will be on this forum, it's really sunk to a new level of wasteful time spent blogging...and look I've been part of it. : (
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BryanOllet in Dallas, Texas
2 months ago It's funny that you tell me about free speech when I was the one that first mentioned it. Just because I expose some manager's comment, that doesn't mean I don't support free speech! Actually, I have more than a clue about running a company, and I know that blaming employees for things that they did not do is both unprofessional and unethical. And if you try to get someone fired over it, then it can become even defamation of character because of gross mistatement of fact. The US does NOT have a single unlawful termination legislation but what it does have is a body of law that can constitute unlawful termination by gross mistatement of fact. (This is not legal advice)
You sound just like "Truthfully in Austin". Afraid of change? No clue about running a company? Actually, I am very afraid of the *TYPE* of change that is becoming more prevalent.
If this forum is such a waste of time, why did you bother posting? It seems that this www.indeed.com is the ONLY forum on the Internet for information relevant to the Regus Group. So rather than it being a waste of time, it seems that there is a strong interest by Regus Managers to suppress free information on the site. How do they do this? By attacking those that report. For example, "truthfully in Austin" tried to sidetrack the dialogue questioning whether my father was passive aggressive, fostering insecurity that no one likes my wife, and suggesting that she was just lazy. She also said that this was a waste of time. I find it interesting how ALL of these people are intent on calling it a waste of time yet they spend time commenting. Why? The idea is to shame people into NOT commenting after they comment. Passive aggressive people hardly ever say what they mean or mean what they say. Finally, you say "I have major character flaws". Classic technique to attack and ridicule the messenger. Gotta make them seem crazy, unethical, or irrelevant. Well, I'm in my sound mind, surely not evil, and I'm very relevant. :>)
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appginger in Dallas, Texas
2 months ago truthfully in Austin, Texas said: Okay, I was sent the link on this site and frankly I'm not surprised but want to let Bill in Miami know... THIS PERSON...NOT from Miami...is another disgruntled Bryan IN TEXAS and yep he has a wife.
Those at fault scream the loudest it seems. Bryan can vent and post all he wants, but incompetence is very easy to explain.
If a pattern occurs, it's probably the truth..employers consistently opress, abuse, mistreat, micromanage, overwork your wife? hmmmm might want to reconsider where the fault lies describe "work your butt off"...you should work with her...
1. CLIENTS LOVE HER, ya think?...take a poll and ask around yourself...
2. Overworked: you didn't list anything that showed this woman was overworked...do you or she know what real work is, I'd like to see an actual list of unreasonable work loads...you need to actaully perform more than four tasks a day? sounds like a REAL case for being "illegal" LOL... READ the job description...lack of motivation perhaps?
3. Passive Aggressive...wow, overly used term..was this your father you are describing?
4. She is leaving the company..why do you care so much...scared her money will leave you poor?...you are on this post 24/7. If you were as intense in actually working as you are in "blogging" on this site and providing public information everyone already has, you might actually make some money. It's actually a real concept most people learn in college: Hire employees, make them actually WORK, and then lo and behold...MAKE A PROFIT...scary huh? Cut back on pay?? what on earth are you talking about? Nothing worse than someone venting about information that is not valid...kind of comical.
COMPLETELY AGREE!!!
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BryanOllet in Dallas, Texas
2 months ago Appginger,
Here is what I recommend for Regus Managers to improve. True, it is always easy to be critical but I do have several positive suggestions.
First, managers need to be *FAIR* and reasonable in their critiques. For example, when my wife was asked about a few things, she gave the reason. But instead of the manager remaining calm and being objective, she snapped at her and said that "she has an answer for everything." That's an unfair reply. That's the sort of comments that shows a serious lack of respect. In fact, it states "you are lying" in a very passive aggressive way. It would be better for the manager to politely press the issue. My wife and I both feel strongly about admitting a mistake immediately and working to improve it. But when we deny something, it means we didn't do it!
My wife has, in fact, made several mistakes over a period of time which she readily admitted and worked wholeheartedly to resolve. But the MAIN issue is that when you lump in completely false issues, you begin to breed resentment in your employee. This is universally true of anyone. When an employee objects to an issue, you should take careful notice NOT to include this as undisputed, established fact in future disciplinary actions. It takes away your credibility.
For the employee, it completely takes the joy and sense of fulfillment out of the work. The employee then has no choice but to move on to a new place where they are setup to succeed.
I wish Regus managers would read this and take these things to heart. Sometimes all that a person is really asking is for people to just be a little more kind and a little more just. I do believe in people's ability to change and I know that some will change their ways for the better.
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Southern_Girl in The South, Texas
1 month ago SMARTWORKING (for employees physically in the center) = If you are smart, you will find work elsewhere.
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rob6465 in Houston, Texas
1 month ago I guess we can all agree to disagree. My wife was with Regus 12 years and loved her job. She started as a CSR and got promoted to Operations Manager and love it until 2-3 years ago when she noticed small changes by the company that were not good.
My wife has ALWAYS had excellent reviews in ALL her 12 years. What bothers her is that she will have co-workers who do not want to do her job and when she complained to HIGHER MANAGEMENT she got no help. My wife would work LONG hours and weekends to finish the work of others. She would train new managers and how was she rewarded? Last week they gave her 2 choices. 1. Demotion to CSR and 40% pay cut or 2. 1 month severance package. She would be working under managers who she trained and just started working there. 12 years of EXCELLENT reviews and that is all that a very profitable company can do? I told her that once she left I did not want her answering any of their calls for any assistance. The calls are going to come because of who is left. I told her she is better off working somewhere else at less pay than a company that rewards you this way. We all have our opinions of Regus and that is mine. I await the criticism. : )
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Southern_Girl in The South, Texas
1 month ago This is a message to Scott Nelles:
Please provide me with the percentage or monetary amount YOUR salary was decducted to accomodate this REVOLUTIONARY way of operating via Smartworking.
A message to all others inquiring for a job with Regus - DO NOT DO IT.
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BryanOllet in Dallas, Texas
1 month ago Another perfect example of the passive aggressive management that lurks on this forum like sharks looking for blood. First of all, everyone needs to click "report abuse" for the foul language. Cursing online is for abusive individuals that are not intellectually capable of expressing themselves.
Second, the last time I checked, there is something called "free speech" guaranteed by the First Amendment to the Constitution of the United States of America.
Now, some may have missed it, but if you pay close attention, the government is NOT allowed to infringe on a person's free speech. Or would you prefer Nazi Germany?
You would try to silence innocent people but you are willing to toss around every expletive and you THINK that it's ok. If you are truly management, you give your company a bad name and your own company should censor you. If you are not management, shame on you too. Also, you say that you will sue. Are you a spokesperson for the company? You do realize that in and of itself can be a false malicious libel about the Regus Group. I should report it. That, my friend, is prima facie case of libel. If you do officially represent the company, you have just done the worst Public Relations with your case. Also, there are a bunch of attorneys in the US who rent office space with the Regus Group. Let's just say that many attorneys are looking for a good pro-bono case. A wreckless slander suit can actually be a form of slander as well.
You see, when it is said, "THE DEFAMATION NEEDS TO STOP", that really means "stop talking bad about The Regus Group". Defamation means "false or unjustified injury of the good reputation of another, as by slander or libel". Here is a newsflash, reporting abusive practices is not lying. Lying is lying. Did everyone follow that? The Regus Group is simply reaping what it sows. "Whatever a man sows, he will reap". Why complain about what you're reaping? Just start sowing goodness and the avalanche of criticism will cease.
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BryanOllet in Dallas, Texas
1 month ago Neyda,
"so then hellow why didnt I get let go? Because I know how to perform! Bottom LINE.And for all the haters who keep throwin my name out watch your back bc I will hold u accountable to the furthest extent."
I just went through this entire thread, and I don't find anyone mentioning a name. By the way, you should learn to spell better. It is spelled "hello"--not "hellow". You should spell out "because" instead of using instant message jargon. The word is spelled "throwing"--not "throwin". You sound like you are attempting to speak "gangster slang". Does the Regus Group use ganster slang spokesmen? After all, you speak for the company by your own words.
Finally, you feel high and mighty because you "weren't let go". Beware that pride is before a fall. Good, productive people are losing their jobs too. It's obvious that you are management material as you state; I can tell from your speech.
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BryanOllet in Dallas, Texas
1 month ago Rob,
Can you tell me more about this smartworking? I keep hearing people talk about it.
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BryanOllet in Dallas, Texas
1 month ago Neyda isn't doing a good job of defending the regus group at all. I think the board of directors would beg you to stop. That's my opinion. But maybe they are intelligent and appreciate such an eloquent spokesperson.
Let's review your poor grammar. Now remember, since you claim to represent them, you come under scrutiny.
You write:
"I'm not going to say who I am but I run an office in New York City and I can say right now that we have bitter ex-employees who need to grow the f### up and get their heads out of their a###s! If you dont like Regus then you obviously dont work that. Dont be badmouthing managment just because you where a poor employee of the company. "
You mean that you will not say "where". An office is a location--not a who. Next, this is an interesting sentence "if you dont like Regus then you obviously dont work that". This sounds like baby speak. None of us grownups understand this sentence. By the way, you mispelled the word "management". Finally, you wrote "because you where a poor.." You meant to say "because you were"--not "where".
Oh yes, you mentioned about people not liking Regus. I can't stand Regus. Wait, do you mean Regus Feldman or do you mean "The Regus Group?"
Maybe Regus Feldman should be suing you because of you claiming you represent Regus.
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rob6465 in Houston, Texas
1 month ago Neyda Ramos in Monticello, New York said: I'm not going to say who I am but I run an office in New York City and I can say right now that we have bitter ex-employees who need to grow the f### up and get their heads out of their a###s! If you dont like Regus then you obviously dont work that. Dont be badmouthing managment just because you where a poor employee of the company.
THE DEFAMATION NEEDS TO STOP! People need to stop coming on here and defaming managers names and complaining and LYING most of all. For this we CAN and WILL sue! Get over the fact that you arent working at a fortune 500 company and your rants on here wont make this place go out of business. I have my job and you dont! Theirs obviously reasons why!!!
Neyda? What about the ones that work 10+ years and have VERY GOOD reviews, work late, work weekends(not payed), get constant calls for help and then are offered what my wife was offered while the same workers who leave at 5pm and don't care about putting in the extra effort? My wife did her best to always help out at Regus and they wanted to put her under people that just started working and have half of the experience and i know it's related to salaries. Trust me, regus has no money problems. You know that after her last minute at Regus she got constant calls from her so called ex-superiors asking her for help on certain issues. I told her to not even think of helping anyone out at Regus. They can figure out any problem by themselves. She started as a CSR and got promoted to manager and bled/sweated regus.
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rob6465 in Houston, Texas
1 month ago Neyda Ramos in Monticello, New York said: People dont stay long because they get let go if they arent PERFORMING!! We wont sit here and pay some idiot their $12 or $15 an hour if they cant do a simple f#####g job. Whats so hard about that to get through ur peoples head?!
Apparently I didnt get let go because I am MANAGEMENT material...so then hellow why didnt I get let go? Because I know how to perform! Bottom LINE.And for all the haters who keep throwin my name out watch your back bc I will hold u accountable to the furthest extent.
When my wife had a problem about others in the center not doing her part the corporate office ignored it. Here she is trying to make Regus better by letting the corporate office know of laziness and people being incompetent and nothing is done. You know that my wife and I went to visit my family on vacation and all she did was spend our vacation answering calls from her center and OTHER centers on issues they had. Regus does not appreciate if you are a very good worker with a ton of knowledge, all they want is to trim the payroll so the upper management can make their money. Well good luck on keeping the good workers. If my wife had average reviews and did not care and was late, constantly absent i would not be complaining about Regus. We saved all her reviews and cannot believe they would let go of someone like her and others who do soooo much to make Regus look good. SAD
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BryanOllet in Dallas, Texas
1 month ago Rob,
According to Neyda, people such as your wife are not "management material." You see, your wife was probably not a rude, passive aggressive individual who plays mind games. What these companies often do is find other *good* employees and pay them less or offer fewer benefits. They are recylable like paper towels. Look, companies have the right to cut expenses, but there also should be some responsibility for long-time employees. If you look at their financial documents, they are making record profits. It would be quite another matter if they were losing money. Here is the bottom line: these companies care MORE about stock price and shareholders than their employees. Our world is upside down.
My concern is not about whether the Regus Group will stay in business. Undoubtedly, they will NOT go out of business. Rather, the purpose of these forums is to provide the intelligent, investigate individual full disclosure so he or she can make an informed decision.
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rob6465 in Houston, Texas
1 month ago Bryan, you are right.
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mm2106 in Arlington, Texas
1 month ago regusintexas in houston, Texas said: somebody sounds like they are a bit psycho on this site, it's a place to vent and share your stories, but dude you have serious issues...putting a comment every five minutes is a bit much.. I get on this site every now and then to keep in touch with what is going on with the company, not to listen to somebody rant the same message on every page...I think a valium is what you need, ..this company sucks..WE KNOW...but I don't get obsessive about it, find some "me time" away from this place you need it!, lol
You talk about 'one' person being psycho, haven't you Noticed - there are MANY people on this site who have voiced their honest opinions and experience with this poor excuse of a company. There would be 'hundreds' of other people voicing these Same comments if only they knew about this site!
All those reading these comments should take their time to send out an email to All the addresses of friends and past co-workers. Make it short and sweet, just inform them that this site/forum exists. Tell them how to find it, then them to pass the same information on to Everyone that they know. Also, WARN them Not to send the e-mail from their Regus work computer, including any laptops that Regus has issued them. Do it from a personal PC only. We need to get the word out as broadly as we can!
This is the Most Toxic company that I have ever had the sad experience of being associated with, frankly the Only company that I would call 'toxic', even though there are companies that I have worked for where people are unhappy - however, just like a marriage, there is never such a thing as a perfect work environment; I have Never expected that.
Regus is definitely one company that I am ashamed to admit that I ever worked for - and it was very hard to face a client when he/she had a complaint because 95% of the time, it was valid.
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3639 in Downey, California
1 month ago rob6465 in Houston, Texas said: I guess we can all agree to disagree. My wife was with Regus 12 years and loved her job. She started as a CSR and got promoted to Operations Manager and love it until 2-3 years ago when she noticed small changes by the company that were not good.
My wife has ALWAYS had excellent reviews in ALL her 12 years. What bothers her is that she will have co-workers who do not want to do her job and when she complained to HIGHER MANAGEMENT she got no help. My wife would work LONG hours and weekends to finish the work of others. She would train new managers and how was she rewarded? Last week they gave her 2 choices. 1. Demotion to CSR and 40% pay cut or 2. 1 month severance package. She would be working under managers who she trained and just started working there. 12 years of EXCELLENT reviews and that is all that a very profitable company can do? I told her that once she left I did not want her answering any of their calls for any assistance. The calls are going to come because of who is left. I told her she is better off working somewhere else at less pay than a company that rewards you this way. We all have our opinions of Regus and that is mine. I await the criticism. : )
Thank you for posting this. Someone close to me just had the same thing happen to them today at Regus. She was an Operations Manager, loved her job and was an excellent employee. I searched the Regus website and discovered that there were 0 postings for OM positions with Regus. After hearing about this Smartworking scheme it sounds to me that this position is being phased out and that this may be the company's tactic for sqeezing people out of this position.
Sorry to hear that your wife had this experience.
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rob6465 in Houston, Texas
1 month ago 3639 in Downey, California said: Thank you for posting this. Someone close to me just had the same thing happen to them today at Regus. She was an Operations Manager, loved her job and was an excellent employee. I searched the Regus website and discovered that there were 0 postings for OM positions with Regus. After hearing about this Smartworking scheme it sounds to me that this position is being phased out and that this may be the company's tactic for sqeezing people out of this position.
Sorry to hear that your wife had this experience.
That's pretty much what happened. They eliminated the operations manager position and just kept the manager position. I also believe they decided to get rid of the ones making a higher salary and keeping the ones making less. What is dumb is that there were some very good people that worked a long time and cared so much for the job they did and now they lost valuable employees that you know they could've kept, even if it was for a slightly less salary.
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Bad Regus Address Cost Me in Irvine, California
22 days ago Host said: What do you think -- is this company going to survive and thrive? Are they looking to expand their staff, or do you think layoffs are inevitable?
How does Regus/HQ stack up against the competition?
be a whistle blower! this firm is over billing for long distance. they lose mail. they do not care about the clients. call the attorney general in your state! file a complaint with the BBB. contact the authorties. these folks are the worst! do not use them for services or lease from them. you will be sorry.
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Bad Regus Address Cost Me in Irvine, California
22 days ago rob6465 in Houston, Texas said: That's pretty much what happened. They eliminated the operations manager position and just kept the manager position. I also believe they decided to get rid of the ones making a higher salary and keeping the ones making less. What is dumb is that there were some very good people that worked a long time and cared so much for the job they did and now they lost valuable employees that you know they could've kept, even if it was for a slightly less salary.
has anyone picked up on the addresses yet? regus published the wrong addresses for years. now with the new post office upgrades, many clients are not getting mail. regus error. 800 irvine center drive suite 400 was 4th floor and incorrect!
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Bad Regus Address Cost Me in Irvine, California
22 days ago Deisi T. in Dallas, Texas said: I agree. Regus / HQ has a very toxic working environment. Very poor customer care and full of idiots. Not many people stay long, that's why there are so many opening in this company.
who is suing regus? all these compaints...we need more info from with in...
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Bad Regus Address Cost Me in Irvine, California
22 days ago 3639 in Downey, California said: Thank you for posting this. Someone close to me just had the same thing happen to them today at Regus. She was an Operations Manager, loved her job and was an excellent employee. I searched the Regus website and discovered that there were 0 postings for OM positions with Regus. After hearing about this Smartworking scheme it sounds to me that this position is being phased out and that this may be the company's tactic for sqeezing people out of this position.
Sorry to hear that your wife had this experience.
anyone else in orange county, ca or in california having issues?
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Bad Regus Address Cost Me in Irvine, California
22 days ago mm2106 in Arlington, Texas said: You talk about 'one' person being psycho, haven't you Noticed - there are MANY people on this site who have voiced their honest opinions and experience with this poor excuse of a company. There would be 'hundreds' of other people voicing these Same comments if only they knew about this site!
All those reading these comments should take their time to send out an email to All the addresses of friends and past co-workers. Make it short and sweet, just inform them that this site/forum exists. Tell them how to find it, then them to pass the same information on to Everyone that they know. Also, WARN them Not to send the e-mail from their Regus work computer, including any laptops that Regus has issued them. Do it from a personal PC only. We need to get the word out as broadly as we can!
This is the Most Toxic company that I have ever had the sad experience of being associated with, frankly the Only company that I would call 'toxic', even though there are companies that I have worked for where people are unhappy - however, just like a marriage, there is never such a thing as a perfect work environment; I have Never expected that.
Regus is definitely one company that I am ashamed to admit that I ever worked for - and it was very hard to face a client when he/she had a complaint because 95% of the time, it was valid.
Regus told our clients for 1/2 of a day we were not there when OUR client called in and told OUR cliets they had the wrong number. When Josalyn Ramirez, the general manager was advised of error, she did nothing. We lost a client. Watch out for Irvine, CA! |
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