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Office Depot Customer Care Service

Office Depot, Inc.

6600 N Military Trl
Boca Raton
Florida
United States - 33496-2434

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Office Depot Complaints & Reviews

Office Depot - Alabama, Northport / ReBate

Bl
bluebama7 on May 8, 2016
I went in to Office depot in northport, al they had a rebate on paper so I bought and was walked through how to get my rebate back through the mail. I sent my receipts in two different envelopes. I received in the mail to day on both of them a response say can't pay you because these...

OfficeMax - Illinois, Evanston / Max Assurance

Of
I purchased an HP OfficePro 8610 printer which did not even last 6 months. I went through Max Assurance where I purchased the protection and they sent me a "gift card" which is their name for it. I next went online to purchase the same printer which has been reduced to 99.99 from 199.99...

OfficeDepot - Florida, Boca Raton / Can't access my account!

Ni
Nick on Feb 22, 2016
Recently I decided to order something from OfficeDepot. When I wanted to access my account I could not do that. I contacted customer support and asked what was wrong with their website. Their rep said that there was nothing wrong, maybe some bugs and suggested ordering by phone. That's bad...

Office Depot / Reward program

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Reviewer23417 on Jan 10, 2016
This reward program is a joke.. they delete any points under 1000 at end of each quarter.. they credit recycled ink cartridges at end of following month.. so example if you have 600 qualified points in December and recycle ink cartridges in December to get to a reward .. you do not get...

Office Depot - Texas, Fort Worth / 2 Year Performance Plan

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Reviewer32968 on Jan 3, 2016
I bought a Hewlett Packard 3n1 desk top computer 7/6/2015 screen broke have called 4 times to get it repaired they say they have sent us boxes to send it to them Claim#90334727 12/30/2015 was last call to them there were 3 other calls since then no response from them I want it repaired if...

OfficeDepot - New York, Florida / Worst customer service ever.

Ja
James on Dec 8, 2015
Worst customer service ever. That was my first experience with this company, but I'll never order something again. I ordered a chair and it arrived shipped in two boxes. One box was damaged and they noticed that. So, they decided to send me one more box. And it was empty. Yes, I received...

Office Depot OfficeMax - Florida, Boca Raton / Restroom

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Reviewer44768 on Nov 16, 2015
In the heart of Boca Raton, FL I have been left stunned that your company would allow a public restroom put to shame any gas station restrooms that I have seen in my lifetime. No soap. Roaches on floor. Nasty stuff on walls...mold everywhere. I will attach pictures. 441 and Glades is the location.

Office Depot - Florida, Mount Dora / Unauthorized credit card charges

Ib
IBessette on Nov 13, 2015
I did not notice that I was charged twice for a service on the purchase of my computer and warranty until I went to pay my credit card where I noticed 'something' was wrong because it was way over the cost of one computer and one warranty charge. I brought the receipt which clearly show...

Office Depot OfficeMax / 4 drawer file cabinet

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Reviewer32637 on Nov 5, 2015
I used Office Max Online for the first time last Friday. Ordered a $600 4 drawer file cabinet. Supposed to get delivery last Monday. Waited for delivery, never came, then called. They had never processed my credit card so we started all over again. Promised delivery for Tuesday, had to be...

Office Depot - Hawaii, Hilo / Rewards program

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Reviewer97614 on Oct 19, 2015
From Hawaii...Because of all the problems I've had with them, I've scaled back my shopping at Office Depot/Office Max (they merged in 2014). I only go there when I cannot find a product elsewhere. I live in a relatively small town in Hawai'i. When I complain that I have not...

Office Depot / Delivery of ordered office supplies

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Reviewer81101 on Sep 15, 2015
Placed order on Wednesday, September 9, 2015. Order was to arrive on Thursday, September 10, 2015 between the hours of 9am and 3pm. No delivery! Have placed several calls tracking order and each time agent stated order was in process and would be delivered Friday, September 11, 2015. No...

Office Max - Nevada, Las Vegas / HP printter inks

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Reviewer91363 on Sep 12, 2015
Office Max in-store advertising by their product does not indicate that a special card is needed to get the discount. An offer is made at check-out to obtain the card, but no mention is made of the savings. I rechecked the ad by the printer cartridges and nowhere did it say one had to have...

Office Depot / Laptop and service

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Reviewer47087 on Aug 23, 2015
On 6-20-2015 I bought a acer tablet with a 2 year warranty with a visa gift card we received. After a month my tablet started having troubles. It Wouldn't start when I pressed the on button and the battery wouldn't hold a charge. I called Office depot and they told me I had to go...

Office Max / PRINTER

Ma
mark szymanski on Apr 17, 2015
I purchased a Samsung Lazer all in one printer from the Belleville, Illinois Office Max, I now need toner for the machine and went to several Office Max and Office Depot's and have found that I cannot get the toner from any of these places. They told me that the company sells the...

Office Depot/ Max - Wisconsin, Milwaukee / Office chair causes bleeding injuries/ One star reviews deleted

Jo
JohnnyHexwrench on Dec 16, 2014
I bought the WorkPro 1000 Series Mid-Back Mesh Task Chair, Black from the website of the newly merged Office Max/Depot this Black Friday. ** The movable armrests have major design flaws. I've had this chair for two weeks now, and twice the armrests have pinched my pinkies so hard it...

Office Depot/ Max - Wisconsin, Milwaukee / Office chair causes injuries/ One star reviews deleted

Jo
JohnnyHexwrench on Dec 15, 2014
I bought the WorkPro 1000 Series Mid-Back Mesh Task Chair, Black from the newly merged Office Depot/Max for Black Friday. The movable armrests have major design flaws. I've had this chair for two weeks now, and twice the armrests have pinched my pinkies so hard it drew blood and...

Officemax.com / They took fake sum from me

Sc
Scep on Nov 3, 2014
I recently bought some office stuff from the website www.officemax.com. I ordered paper and inks from them, as well as the seller provided 25% off all orders. I placed order and paid for it, but after 3 hours the seller charged me again for the smaller sum. I have no idea what the hell...

Office Max/albuquerque - New Mexico, Albuquerque / Customer Service/Printing

Vi
victim#3 on Sep 17, 2014
I brought in a small printing project 100 sheets 8.5x 11. They have printed them before. It was 6:30 pm, they said it would take 20 mins. I said great, because I need them for an important meeting at 6:30 am the next day. Hannah Duffy told me she would call me and I could pick them up...

Office Depot / Stolen money

Bi
BirdieGolden on Jun 9, 2014
I ordered a product from Office Depot in the middle of May. They told me what day my item would arrive, and I took off 4 hours from work so I was able to receive the item.I waited, and waited. Finally, I called them to ask where it was. Office Depot told me it was still in transition, but...

Office Depot / electronics tech support

Lu
luigi1 on Mar 8, 2014
When my computer started running slow, I tried some things myself (disc cleanup, scan, etc.) then ended up calling for Office Depot online tech support. I paid $169 for a tech to "fix" my slow computer, and afterward my computer was a little better but still quite slow. It's now 13...

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