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Taco Bell Complaints & Reviews

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Taco Bell - customer service

Posted: 2015-07-15 by    starbuck.barista
Complaint Rating:  100 % with 1 votes
Mr Maher Jaber head CEO of TICO bell. My family ordered supreme sauce and instead you served THG sauce. You owe me £500 for pain and suffering....

Taco Bell - California, Jamestown - not open

Posted: 2015-07-13 by    Tanna Brehm
Complaint Rating:  0 % with 0 votes
I was told that this Taco Bell opened at 9am. I got there at 10:07 am. The doors were locked. So I tried drive-thru and sat there a couple m, in. The screen was blank and no-one answered me. Very upset.
Not only did I not get what I wanted but I was planning to feed my employees at work. Which didn't happen....

Taco Bell - Iowa, West Des Moines - 49 minutes in drive thru

Posted: 2015-06-28 by    not happy waiting
Complaint Rating:  0 % with 0 votes
50 minute wait in taco bell drive thru at West Des Moines Iowa location. Ridiculous. I am no longer a customer. (Especially since the cashier was "gaming the orders" to make receipts look like the wait wasn't nearly as long as it was & when I finally got up to the pick up window the cooks were joking around instead of completing orders for me & the 8 cars behind me.) This is not the first time I have had to wait a long time at this location, last visit it was over half an hour. I could have made bean burrito from scratch in the time it took to be served. Next time i will......

Taco Bell - Ball of hair chalupa

Posted: 2015-05-08 by    ENRIQUE ROXAS
Complaint Rating:  0 % with 0 votes
Bought chalupa through the drive tru and parked. As i was chewing, felt hair in the roof of my mouth. I grab it with my fingers and it was a ball of hair, felt more hair and reomved additional hair didn't feel right and rinse my mount with water. 2 kids, they look like 13 yrs old, at the window, manager looks under 30 yrs of age. Went inside almost lost it. Question yourselves before buying at this branch....

Taco Bell - Order wrong

Posted: 2015-01-20 by    vidal clark
Complaint Rating:  0 % with 0 votes
I've seriously counted. How can the last 7 timed I have tried to get food for my family the order is always wrong. Something is either left or just plain not right. This is one of my kids favorite places to eat so a t least once a week we're there. I try to call and let them know that my order was wrong so that the next time I come to get food I can get straighten out but no one answers. Who wants to drive all the way back to get a couple of left off Tacos so that when you get home the rest of the food is cold....

Taco Bell - Menue pricing different from charges

Posted: 2014-08-15 by    chuck Martin
Complaint Rating:  100 % with 1 votes
The Taco Bell in Alachua Florida has a menu with pricing on the menu, however when you place your order the prices come back higher than the menu. I noticed this about 3 month's ago and questioned it when I paid the bill and they said the management had changed the prices and they were what the cash register said not the prices on the menu.

I thought that the change in pricing was something they were doing and paid and left.

Three month's later when I returned I asked if the prices were the same as on the menu and the answer was that they did not know what...

Taco Bell - Employee harassment

Posted: 2014-06-06 by    Squirrel gypsy
Complaint Rating:  0 % with 0 votes
I waited in line for my order while a manager harassed an employee for not having change in the cash drawer. It sounded as if the manager should have gotten the change for the employee. Instead the employee was told "too bad" you should have not accepted a large bill. It is your own fault, give them nickels and dimes. The employees stated there wasn't even any quarters in the drawer to use. The employee was near tears as she didn't want to disappoint the customer. Is this the way you treat your employees?I sure hope not. I will revisit one time to see if the matter continues....

Taco Bell - Utah, Price - the food

Posted: 2014-03-14 by    Ronda Brown
Complaint Rating:  100 % with 1 votes
This place is so bad when it comes to putting Stuff in a shell. We as Costumers pay good money for the food and we should get good food. And its only at our taco bell I go to one out of town and I get what I paid for I ordered a taco and it had a little meat 2 little peace of lettuce and half of the shell was empty I order a taco not a shell, if something is not done about this place people in this little town will be taking their business to taco time where they do it right. I have posted a pic of my taco in hopes that something gets done about the way they make the food. We have done many surveys...

Taco Bell - Rude Customer Service

Posted: 2014-03-07 by    jessiegirl92
Complaint Rating:  0 % with 0 votes
I had to repeat my order five times, that wasn't even the problem. When
she gave me my total and told me to pull around she obviously didn't
realize her head set was still on and proceeded to say "oh my god that
customer was difficult". I pulled around to the window and she
didn't look up at me once. She handed me my food and slammed the drive
through window. And my food wasn't even right. I do not plan on EVER
going back to this poorly run establishment. They need new attitudes.
This was not my first bad experience....

Taco Bell - Service & Food

Posted: 2014-02-18 by    Merriweather
Complaint Rating:  0 % with 1 votes
I am Native American, my friend is African American. We both went to Taco Bell for lunch. No one was in line, so I went to the counter to make my order. When I approached the counter, the African American employee ( who was behind the register) took two steps back away from the counter and crossed his arms. He had a VERY angry look on his face... Equivalent to someone wanting to punch my face in.
I didn't know what was going on so I greeted him and asked if he was going to take my order. He stepped towards the register and took it. He kept that look on his face the whole time. His customer...

Taco Bell - Food Adulteration & Unhygienic

Posted: 2013-12-06 by    Kamal Mehta
Complaint Rating:  0 % with 0 votes
My brother & me visited Taco Bell store to have lunch & it was the greatest shock of my life. We come from religion which believe in high religious values & are known throughout the world for our respect and care to the smallest of living things. Yes we are Jains & are pure vegetarians
We Jains, take utmost care walking into any restaurant to ensure that the quality of food served is pure vegetarian and cooked with the greatest level of hygiene. The first time I walked into Taco bell, I got to know that they have a separate kitchen – for preparing Veg & non-veg food and that’s...

Taco Bell - Hygiene

Posted: 2013-12-02 by    Vanahilion
Complaint Rating:  0 % with 0 votes
I used to love Taco Bell. I haven't eaten it in months because...
I was washing the windows there one day. One of the employees was waiting in her car for her shift to start. Suddenly she comes running up to the trash can just outside the door, hand to her face. Dripping from her face is what I'm pretty sure was snot. More snot than I've ever seen in my life. After this happened she came inside and started handling food without washing her hands. Disgusted and never eating taco bell ever again...

Taco Bell - California, Montebello - Missing food

Posted: 2013-10-04 by    Ana Richard
Complaint Rating:  0 % with 1 votes
After spending 1/2 hr in traffic all I wanted to get a quick bite and go home, when I arrived at the drive thru with only 2 cars ahead of me I figured it would be quicker than getting off the car. I spent a whopping 26 minutes in drive thru!!!
When I finally got my order, I was 2 burritos short!
So I only had enough food go give my 2 boys dinner, and I had a cup o noodles for dinner because I was not about to go back and wait another 1/2 hour and who knows what they would have done to my food, when I called to complain the manager on the phone didn't even care....

Taco Bell - Michigan, Saint Clair Shores - Missing beverage

Posted: 2013-09-29 by    Madofi
Complaint Rating:  50 % with 2 votes
My receipt number is 021342 it was 2:22 am and i purchased the food they did not give me the drink. I had another empty cup which made me think i already had it when i was leaving realizing too late that it was not the drink i ordered. All i want is the ability to not pay for a drink next time. I already paid for it and never received it all i want is my $1.49 to count and not feel like i wasted my money?...

Taco Bell - Texas, Vernon - food not made right

Posted: 2013-08-08 by    modgarcia
Complaint Rating:  0 % with 0 votes
My boyfriend bought tacos and as I ate one I noticed ONLY 3 STRANDS of damn cheese in my taco!!!Wow really!!! If I'm going to pay money then taco bell needs to get with the program and hire people that care about their customers being happy!! I called the restaurant just 15 minutes later and the manager Cody R. didnt even apologize!!!So pissed!!!How do yo hire people that do not care about customers!!! So now I'm going to buy frozen foods, at least I know what i am paying for there!!!...

Taco Bell - Oregon, Medford - Closing breakfast menu early

Posted: 2013-07-26 by    chelsyeam
Complaint Rating:  0 % with 0 votes
My boyfriend and I were really interested in getting Breakfast at Taco Bell. We go there on two different occasions, and in the same week. Both times they have the breakfast menu closed early. We arrived between a half hour to an hour before breakfast was supposed to be closing. The first time upon ordering food, we were told as we ordered it was closed due to being out of stock with the breakfast food. The second time, they took our order, and as we were driving up they said sorry for the inconvenience, and the miss-communication, but our drive thru order taker wasn't aware of us being out...

Taco Bell - South Carolina, Greenville, SC - food and service

Posted: 2013-07-13 by    harryfay
Complaint Rating:  0 % with 0 votes
Upon arrival I noticed the dining area was a complete mess. Should have left then. After placing my to go order, 15 minutes later I sat down to wait it out. Then a worker was locking the doors and told me the dining area was closing in 3 minutes. Everyone in front of me were having problems with there order. So, after 25 minutes of waiting, I received my order. And was happy for once. When I got home, my wife and I began eating the tacos, which were nasty. They were broken into pieces. We were so mad. Now I have a fear that I can't go out for food anymore. Thinking of what the Taco Bell employees...

Taco Bell - Nasty and Rude

Posted: 2013-04-19 by    Mommafancyskirt
Complaint Rating:  0 % with 0 votes
So dining at Taco Bell on Pecos, Store # 000165 in Westminster Co. we received all of our order fairly quickly about 10 min to make it out. I don't mind waiting as long as my food is made fresh. But the crunch wrap was completely soggy! It had to be sitting a very long time! So I asked nicely if I could get a new one, the cashier William B. looked at me like I was crazy, walked partially out of sight, laughed and said yeah just give her that. Then turned back to me and said just a minute. Not sure why I didn't take it as a bad sign, maybe having faith in Taco Bell was to much to ask. Well...

Taco Bell - Virginia, Richmond - cashier stole my money

Posted: 2013-04-11 by    keyomarah
Complaint Rating:  0 % with 0 votes
I order 2soft tacos & 2 hard tacos. Total came up to 4.16. I handed the cashier 10.00 bill & 16 cents. This chicken handed me back a dollar. So long story short. The manager refuse to give me my money back. I felt like something was taken from me. Literally it was. They called the police & nothing was done about it. I file a complaint with taco bell & no word from them yet. Unsatisfied customer & probably will never eat at taco bell again. Since their cashiers are pocketing hard working customers. Money....

Taco Bell - Texas, San Antonio - Ruid nasty food

Posted: 2013-04-02 by    Josh096
Complaint Rating:  0 % with 0 votes
So I'm going throw drive through waited 10 minutes behind someone els trying to order they took off I pulled up to mike lady was very ruid like I was paying for a service I wait another 10 mins to get my food they messed up my order then on top the taco felt wet I mean so moist I threw it away very disappointed pay almost 8 bucks for a meal and only good thing was drink. Clearly they have no pride in there work!...

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