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SafeWay Complaints & Reviews

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SafeWay - Pricing of home brand foods

Posted: 2014-07-03 by    Joanne Moreland
Complaint Rating:  0 % with 0 votes
I am a mother of one child who enjoys eating cheese for this reason I buy home brand 500g block cheese, which cost $3.44 until Safeway decided to sign Jamie Oliver to their brand, not only has home brand cheese risen to $5.00 but most if not all home brand products have had astronomical price increases. I don't part take in Jamie Oliver's products as I can't afford the price Safeway are charging 'smashing chicken 1kg $19.99, encrusted steak 1kg $22.00 this is absurd pricing. Due to the lack of consideration by Safeway in charging the public for their Jamie Oliver production,...
Complaint comments Comments Complaint country Australia Complaint category Retail Stores

SafeWay - Unprofessional company that does not follow through

Posted: 2014-05-13 by    A1990
Complaint Rating:  0 % with 0 votes
So, I've been in need of work for a couple months now, so I applied online to Safeway because some of the positions looked great to work in! I applied to 4-5 different positions and got an email from a man who is apart of the Corporate Human Resources team. He e-mailed me to schedule a Pre-screen interview and what times would work. I agreed to 11am MST Friday, May 9th, 2014... He sent me an e-mail stating that's what time he would call. I HAVE ALL E-MAILS!!! Well, he NEVER called... No phone call, no e-mail, nothing. Not even the Monday of the next week. WTH?? I may be only 23, but I'm...
Complaint comments Comments Complaint country United States Complaint category Food

SafeWay - stealing

Posted: 2014-01-10 by    tanya smith
Complaint Rating:  0 % with 0 votes
I was accused of stealing and they find out that it was a mistake im a therpiast for the county jails,...
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

SafeWay - Prime Rib price

Posted: 2013-12-25 by    Bobbiehope
Complaint Rating:  0 % with 0 votes
My husband is retired and I am disabled. We decided last year as we have a limited income to not buy gifts for our 4 children, their spouses and our 7 grandchildren but to provide them with a Prime Rib dinner. Last year we purchased our prime rib from Safeway and we got an excellent deal and a fantastic product. Thinking we would continue this tradition right after Thanksgiving I called Safeway and other stores seeing if they had any idea of what their Holiday Price would be for prime rib. Only one store knew what they would be charging. The Safeway meat department said it would be equal to last...
Complaint comments Comments Complaint country United States Complaint category Food

SafeWay - Management and Lack of Customer Service and Ethics

Posted: 2013-11-27 by    Customer Woods
Complaint Rating:  0 % with 0 votes
I had horrible service from the Manager, DON at the Safeway store in Shoreline off of 153rd and Aurora. He is not a people person, is arrogant and lies, doesn't listen and his entire store staff act like they are made and inconvenienced that you are there.
Check out lines are slow and horrific, his staff don't know who to help customers, but they do know who to harass them when they are in the strore!!
I've tried to talk to Don but he is arrogant an power plays his authority, and really doensn't know everything, but will ACT like he does, so when he lies, he actually...
Complaint comments Comments Complaint country United States Complaint category Food

SafeWay - Arizona, Scottsdale - Meat Department and Customer Service

Posted: 2013-11-14 by    candiceaz
Complaint Rating:  0 % with 0 votes
Safeway at 32551 N. Scottsdale Rd, Scottsdale, AZ 85266. I live very close to this Safeway store, so sometimes I have to go there out of necessity. Whenever I have time I do whatever I can to avoid this store, particularly, and Safeway in general. EVERY time I have gone there (over the course of one year) to buy meat in their advertised special they have been out of the advertised special. This is so frustrating! As, then I have to buy something not on sale and overpriced. Every time I go up to the meat counter and ask them where the item is, they always say that they are out of it. When I ask for...
Complaint comments Comments Complaint country United States, Arizona, Scottsdale Complaint category Food

SafeWay - California, Burlingame - Pharmacy

Posted: 2013-09-30 by    GioiaRae
Complaint Rating:  0 % with 0 votes
I contacted The manager (Ivy) at the Safeway pharmacy on Howard Ave in Burlingame Ca..To request a price for medication. My pharmacy closed and I was desperate to find someone to fill a monthly prescription. I was to get a call from her and didn't. So, I went there in person to introduce myself.. She greeted me with no smile after I introduced myself and I gave her 2 past receipts for my medication. She refused to match the price and said she would call me back the following Monday. NEVER RECEIVED CALL.. I explained how anxious I was about getting a reasonable price and to have a resolution...
Complaint comments Comments Complaint country United States, California, Burlingame Complaint category Pharmaceutical Companies

SafeWay - Colorado, Arvada - Poor service

Posted: 2013-07-02 by    Islandcat13
Complaint Rating:  0 % with 0 votes
The last 5 times I've been in the Safeway at 80th and wadsworth there has been one line open and the self service line. No matter how many people or how much you have in your cart you have to go thru express. They discontinued the skim milk supreme at this store and apparently the deli seafood salad. They haven't had it the last 5 times I've been there either and deli people didnt know if they would have it anymore. Since those were the two things I mainly went there to get, I guess I am done with them....
Complaint comments Comments Complaint country United States, Colorado, Arvada Complaint category Other

SafeWay - manager hatrassment

Posted: 2013-06-07 by    shadow1968
Complaint Rating:  0 % with 0 votes
Harrassment and discrimination of employees and using her position to discriminate and unlawful business tactics. Numerous in store complaints by customers and employees. How she gets away with her actions is unknown but reviews of the store 1968 speak for themselves. She is under suspicion of running anyone who threatens her position out of the store. SHe overworks her staff and doesn't ever come onto floor to help herself. Her staff fears her and customers hate her. Some employees are worked over 14 hour days and told thats the job if you cant take it quit. She doesnt grant days off when...
Complaint comments Comments Complaint country United States Complaint category Employers

SafeWay - California, Los Altos - Spoiled Ham

Posted: 2013-05-02 by    Use
Complaint Rating:  0 % with 0 votes
Safeway, been a shopper for years, great store but it time to be more aware of their meat product
on holidays...it's always a sale! Why? good product such as Ashley Ham. I will no longer buy this product at this store or any Safeway. The sale mean to me the product been there to long. I keep buying these hams and had to return them several times. What made me make the complaint this time...Again, I brought the same ham product this year for Easter 2013, what a disappointment to my family and friends...again the ham was spoil deep inside, I think it been frozen to long or repeatedly brought...
Complaint comments Comments Complaint country United States, California, Los Altos Complaint category Food

SafeWay - Manitoba, Winnipeg - slandering a customer

Posted: 2013-03-28 by    johnurban
Complaint Rating:  100 % with 1 votes
My wife has been shopping at this particular safeway store for over 4 years now. We spend over 3000.00 dollars a year just in prescriptions from the pharmacy alone. My wifes gilrfriend (linda l) called her one day and told her that that the customer services rep/cashier (maureen pearse) said why is she always coming into the store intoxicated. She has apparently said this to other staff members as well. My wife has MS and part of this horrible disaese affects your motor function and speach. She has been slanderd by this employee and is embarassed to shop there now. We thank God that she is no longer...
Complaint comments Comments Complaint country Canada, Manitoba, Winnipeg Complaint category Bad Business Partners

SafeWay - California, Dublin - Discrimination

Posted: 2013-02-14 by    Lanalou
Complaint Rating:  0 % with 0 votes
On 2/13/13, I visited store #1932 with my children to pick up a few items. As I am in the checkout line #4, a shopper ahead of me checked out with no problem. It's now my turn and before the cashier (Susssana) began scanning my items, the cashier proceeded to ask me a serious of questions which threw me completely off gaurd. The cashier asked, "How are you paying today", "Is is EBT". I replied to her that I have been a Safeway customer for a very long time and have never been asked up front on my payment method. The cashier stated that she need to know per the store's...
Complaint comments Comments Complaint country United States, California, Dublin Complaint category Law & Civil Rights

SafeWay - Safeway employees victims of mobbing and bullying practices

Posted: 2012-12-10 by    Higger
Complaint Rating:  0 % with 0 votes
Safeway employees are victims of mobbing and bullying practices! Poor mgt practices overlook low employee morale due to constant changing job shifts, below workweek hours, and employee gossip and defamation of character forces many to leave…..The results are poor customer service and poor job performance in all areas……Many stores are closing…And consumers are going elsewhere…..

My son is 3000 dollars poorer because of unfilled promises For a mgt position . He relocated for his job and then when the promised mgt position did not materialize had to...
Complaint comments Comments Complaint country United States Complaint category Products & Services

SafeWay - Colorado, Littleton - Bad rewards system, customer service stinks

Posted: 2012-12-01 by    Halp
Complaint Rating:  0 % with 0 votes
We just moved to Littleton, CO, and have both a Kroger and a Safeway right around the corner from us. Signing up for the Kroger rewards card took 5 minutes and we got two key-chain cards for scanning. Easy.

Today I went to the Safeway and asked to sign up. The clerk handed me 1 credit-card size Club card. I asked for a 2nd for my wife. Here's where the fiasco began:

> I was given a 2nd credit-size card for my wife
> the two cards have different account numbers, so we'd end up earning rewards separately
> when I asked about this, the...
Complaint comments Comments Complaint country United States, Colorado, Littleton Complaint category Food

SafeWay - Colorado, Denver - Employees foul language, mocking overweight customer

Posted: 2012-09-17 by    MrGP123
Complaint Rating:  100 % with 1 votes
I have been shopping at the Downing/Evans store in Denver for 10 years and I can't what happened today. Two female employees sitting outside, chain smoking and mocking every customer that walked across the parking lot. Old, young, heavy, skinny, male, female...didn't matter. They found something to make fun of and did so using gutter language. They were very bold -- made no attempt to hide their comments. There were several customers standing there and we were all looking at each other like, WTF? . I had my young daughter with me and I was floored by the experience. Guess they forgot that...
Complaint comments Comments Complaint country United States, Colorado, Denver Complaint category Food

SafeWay - Colorado, Loveland - Ghetto store/poor service

Posted: 2012-08-21 by    got to go
Complaint Rating:  0 % with 1 votes
The 8th and Linclon Safeway is outdated, has poor service, limited selection of products, old produce, slow service all the time. To make matters worse they have every homeless person in the city hanging out there in or near the parking lot. I am discused with this Safeway and will drive across town to shop even though I live 2 blks of the store. Clean this place up and hire new management. If not plow it over for a WALMART....
Complaint comments Comments Complaint country United States, Colorado, Loveland Complaint category Food

SafeWay - Washington, Greenwood - Rude employee in Deli Dept. female,named Jaimie

Posted: 2012-06-02 by    Marcy McFall
Complaint Rating:  0 % with 1 votes
Went to deli counter to purchase deli meat and extras. The female that waited on me was snippy in her attitude. I got a pound of ham, then she turned her attention to fellow employee who had just finished some sort of purchasing order. She got my second deli meat while in full conversation with employee, handed me my purchase without looking at me and dismissed me with a 'have a nice day'.( I had all the body language of someone wanting additional items) I told her I wanted one more item, a pasta salad, 1/2 pound. She grabbed a bigger container while still her FULL attention was on their...
Complaint comments Comments Complaint country United States, Washington, Greenwood Complaint category Employees

SafeWay - rude counter person

Posted: 2012-05-29 by    bencharles
Complaint Rating:  0 % with 0 votes
A rude and racist counter person at safeway, yelled, and said racist remarks at me. her name was kavinder...
Complaint comments Comments Complaint country Canada Complaint category Business & Finances

SafeWay - British Columbia, Vancouver - ROTTEN PRODUCE

Posted: 2012-05-07 by    cindybears
Complaint Rating:  100 % with 1 votes
I bought a bunch of groceries total came to 250$, I went home and noticed immediately when unpacking that all the produce I had gotten was rotting! Cucumbers had soggy ends and white mold, same with rest of produce.

Went back for exchange right away same night and wouldn't allow or help me whatsoever.

Had I just bought that maybe I'd notice it faster before purchase but I had picked up 250$ dollars with and they wouldn't allow me to exchange after. 30 mins the bad produce that they shouldn't be selling anyways and should be appalled and embarrassed...
Complaint comments Comments Complaint country Canada, British Columbia, Vancouver Complaint category Food

SafeWay - California, San Jose - 50% off twice the price

Posted: 2012-04-28 by    ShopsHappy
Complaint Rating:  0 % with 0 votes
There is a %50 (bright orange stickers) off table in the back of the store, but the "before" prices are almost double the original price. Spaghetti sauce "before" was $8 or $9, so %50 off would put it right back where it originally was! Wine is the same way, you end up paying close to the original price. Such a ripoff....
Complaint comments Comments Complaint country United States, California, San Jose Complaint category Food

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