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Shoprite Checkers Customer Care Service

Shoprite Checkers Pty. Ltd.

CNR William Dabs and Old Paarl Roads (off the R300), Brackenfell
Western Cape
South Africa - 7561

Customer Support Phone Numbers

+27 800 010 709 34 12
+27 219 804 000 14 4
+27 219 804 050 5 0
Work days:
Mon8 AM - 5 PM
Tue8 AM - 5 PM
Wed8 AM - 5 PM
Thu8 AM - 5 PM
Fri8 AM - 5 PM
Sat8 AM - 5 PM
Sun9 AM - 2 PM

Shoprite Checkers Complaints & Reviews

Shoprite Checkers / Shoprite at langa junction

Lusapho@#12 on Nov 29, 2016
Service has been bad for a while and now I feel the need to complain. On several occassion the store manager will observe long queues of customers with only two tills open and one express till open. This past Sunday (27 Novermber 2016 as early as 8.45am the same thing happened. The shop...

Annezz / Hygiene

Annezz on Nov 8, 2016
Good day I must say that i am to the upmost level that anyone can be, unhappy/upset due to the unhygiene rules & Reg of Checkers Mokopane.when i walked into the store, it smelt horrible, like garbagge trash.2nd of all, when i went to the display section where they sell desserts, pie...

Shoprite Checkers / Chicken

Cape Town on Nov 7, 2016
Yesterday (6 November 2016) at 11:22am, I bought a chicken braaipack from the Shoprite store in Shoprite Park. We couldn't consume the meat as it was off, with a foul smell. I am very dissatisfied and highly disappointed by this. What annoyed me even more is the fact that when I went back, to...

Shoprite Mkhuhlu Plaza / Birthday cake

Yuletide on Nov 3, 2016
I have ordered a cake yesterday at Shoprite Mkhuhlu Plaza, we agreed that i will collect the cake today at 16:00. I went there today exactly at 16:00 only to find out that they just backed the cake and nothing was writen on. I have requested a simple birthday message with Sophia. I have...

Shoprite / Hygiene

thato92 on Oct 31, 2016
Good day I would like to complain about the filthiness of the shop, your shop smells like rats died in the, the refrigerators are not working properly. More especial the ground floor it is really disgusting and the smell is unbearable to actually think that a retail shop like Shoprite that i...

Shoprite / S26 gold 900g

phumla soko on Oct 30, 2016
On the 28 October 2016 I went to buy baby milk from Shoprite, I took the 900g milk the price was R154 and when I got to the till the price was R179. I questioned the price and the surpivisor went to check she cane back saying I saw the wrong price tag that its a 400g. I then asked to go...

Shoprite Khayelitsha Site B / Consistent bad service

Mandisi Mafumana on Oct 27, 2016
I have been very patient with the bad service i have been receiving at the shoprite in my township. I have now come to realise that if i don't complain, nothing will change. The following event happened on the 26th of October 2016. On arrival at the till to pay for 1 packet of Tartiric acid which...

Shoprite / Shoprite brand long life milk

CB72 on Oct 27, 2016
Good day Shoprite, I just came from the Shoprite I normally buy from and was highly disappointed about the special that started on Tuesday. There are products of the special packed out on the shelves, but they can't accommodate me, by giving me the bulk and let me pay the special prize. I...

Shoprite / Freshmark strawberries

Gerty20 on Oct 25, 2016
I bought freshmark strawberries on the 14th of October 2016 at Shoprite Dawn park store, the quality of the strawberries was really bad, they were slimy and pale and looked like someone had poked them, half the pack was unsatisfactory. I was so disappointed as I was planning to make...

Shoprite Kempton Park Central Avenue / Parking lot vagrants

Desigan on Oct 13, 2016
The parking lot vagrants at this shoprite are very dangerous as most of them carry knives and are either on drugs or alcohol...Nothing has been done to get rid of them... They hang around the parking lot pretending to be car guards and washing vehicles but are always high...and makes it...

Shoprite / Product

mariska8905 on Oct 9, 2016
I purchased "Rkranrz Bwors" from Shoprite Brakpan as I got home straight from the store I opened my meat to start making dinner and found that it was green and had an awful smell. This was very unpleasant and a real unfortunate and inconvenient situation. Please advise what am I todo as I...

Shoprite / Cheated by a cashier

Luvo Ntsangani on Sep 26, 2016
Hello There, I went to Shoprite Newtown Junction mall yesterday to go and buy Chicken braai pack carrying R100. I took: 2kg IQF braai cuts R46.99 175g Sunlight soap R9.49 RB P/Boiled rice R20.99 Rb Soup PKT R2.99 Bar one nuts R8.49 These totalling to R88.95 When I realised that the RB...

Shoprite / Bad service

Johnny.Williams on Sep 24, 2016
I do my shopping Monthly at Shoprite, because of your low prices and quality products. I listened to James Basson on 702 and was impressed on how the business is growing in Africa. I went yesterday to the Shoprite in Mayfield on the East rand . Last month I bought English Blazer [Body...

Shoprite / Chicken rotisserie

benvb1990 on Sep 16, 2016
I bought a 8piece thigh and leg rotisserie at shop right at approx 7:00 pm and I brought it home and took a bite of it and realized it was raw I called shop right up and asked for a superviser and the lady said if i wanted a store manager a ndbi said ill talk to who ever and the lady said...

Shoprite U Save / Poor service and incompetent staff

Busim on Sep 16, 2016
Today 16/09/2016 at 17h05 I went to Shoprite Usave at FAlala Shopping Centre to purchase airshow tickets at their money market. The cashier told me I must come the following day for the tickets. then she called the manager named Nunu Nyakale or Ngakale to collect the tickets from their...

Shoprite / Vrot hoender & onopgeleide kassiere

SJ* on Jul 20, 2016
Ek het gister 19 Julie 2016 vleis gekoop by Shoprite in Aliwal Noord. Die hoender wat ek gekoop het se verval datum was nog reg, so ek het gedink ek verbeel myself oor die onaangename reuk wat uit hul vrieskaste uit kom. By die huis gekom het ek die hoender oopgemaak. Die hoender so bokant...

Shoprite Checkers Musina 0900 / Waste products

Bernadeen on Jun 6, 2016
Good day I would like to know what the criteria is regarding all the food that has been spoiled or food and products that is past due date? The reason I am asking this is due to the fact that Mr AJ Grobler is currently the person who Shoprite Checkers Musina 0900 has appointed as their...

Shoprite / I am very disappointed

Tandokazi on Jun 3, 2016
I bought a kettle in November last year at Shoprite in Bellville Voortrekker Road. Last week I noticed that the kettle boils water but doesn't switch itself off, I have to switch the main plug on the wall for it to stop boiling. I took the kettle back to the store & was told that its my...

Shoprite / Money Transfer payment not received

Faghma on May 17, 2016
On Sat, 30 April 2016 my helper sent money to her children using the Money transfer at Shoprite Eldorado Park. When they went to withdraw the money later the same day, the money had been withdrawn already. Helper went to Shoprite to check what had happened and was told to come back the...

Shoprite / Regarding rude and very bad customer service

Dhwani kumar on Mar 25, 2016
Hi shortie at west nyack ny This is really serving a very bad customer service to the value able customer they don't know even how to talk to customer and they r not ready to help even. Yesterday I went there in the evening and I was at cash counter 2 employee was talking then I ask help...

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