Safeway reviews and complaints 1
View all 1082 complaintsSafeway - I fell on the slippery floor
On the morning of Nov. 25 at the Safeway at Prince and Campbell in Tucson I fell on the slippery floor just a couple of feet from an employee. I shouted for help but she completely ignored me. I am a frequent customer at this store and have had problems with this employee in the past after several poor service decisions she made and to which I sadly reacted poorly. I am aware that she does not like me. A customer come by and generously helped me to my feet. I looked over at the employee who continued to ignore me. I asked her why she didn't help me off the floor. She answered rudely saying she didn't hear me scream which of course was not true.
I find now that my knee has been compromised from the fall and needs medical attention. I have never had this kind of problem before.
I am asking here for your response to my complaint.
Desired outcome: Response, apology. Determination of what you think my injury and your employee lack of concern is worth.
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