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Kroger Customer Care Service

The Kroger Company

1014 Vine Street
Cincinnati
Ohio
United States - 45202

Customer Support Phone Numbers

Fax:
+1 513 782 3359 0 1
 

Kroger Complaints & Reviews

Krogers / Kroger gas station not 24/7

Ph
Phil K on Dec 2, 2016
12/2/2016 11:02 pm When I tried to use one of the gas pumps it took my alt ID and charged my card however I was not able to pump more than 1 gallon of gas my tank was near empty. Just to add the Kroger store a crossed the street is open from 5 am to 2 am. The pumps at this gas station...

Kroger Grocery Store / Inventory

Cp
cptman57 on Nov 28, 2016
Kroger's in smyrna georgia on south cobb dr. never has kroger brand spring water, i have been 5 evenings in a row and only to be told they ran out at lunch, seems like you need more inventory and a couple of isle displays because the water isle is not large enough for the demand! Can you...

Kroger / Horrible service and attitudes

De
dee besal on Nov 16, 2016
I shop at the Kroger in Tucker, GA on Hwy 29. Just when I think things can't get much worse there they actually do. In general, most of the employees care nothing about the customer, exhibit poor service traits, and just don't care. They spend more time talking to their coworkers than the...

Kroger Northgate Store # 908 / Service

Ja
Jaclyn Waldeck on Nov 13, 2016
Shop at your stores very frequently Northgate and Batesville, Ind. To begin with my daughter and I just left there a while ago. My issue No. 1 is your Meat Dept, allthough it was alittle busy, customers kept getting in front of others due to your number machine was jammed. I went over and...

Kroger / Barry powell senior co manager / rude and abusive language / unprofessional behavior

Pa
Patricia Merriweather on Nov 9, 2016
On Saturday, November 5th I was in Kroger @ 7427 Goodman Road Olive Branch, MS and asked to speak to a manager from the Floral Department. The young man went and got Barry Powell. (Senior Co- Manger). I asked if the roses could be discounted because they were somewhat brown. Barry Powell...

Kroger / Online order

Al
Alex on Nov 7, 2016
I do not recommend buying online from Kroger! Their online order system is a complete joke. I was never 100% satisfied with Kroger. Anyway, ordered some food from them and when my order arrived everything looked terrible. I don't know what they did with my food, but everything looked as if...

Kroger / Large group of people asking for donations

Sa
Sassyq on Oct 16, 2016
I have no objection to a small table off to the side or whatever and LOCAL groups asking for donations or selling something. However, at Kroger in Southaven, Ms., this afternoon, 10/16/2016, 8 women lined the doorway creating a "tunnel" effect and literally stepped in front of you to ask...

Kroger Pharmacy 520 North 35th St. Louisville Ky / Pharmacy mistakes on medication

Ch
Charlyn Ann Heyn on Oct 7, 2016
Monday called in meds today still waiting on paxil and nose spray allergies, this happens all the time and I'm sick of it ! They look at me and tell me I've 0icked it up all ready then said it was to early now when my meds run out they all run out not just one at a time today they gave me...

Kroger / Left out bag of groceries

Br
brookebullet on Sep 28, 2016
I was at kroger today and when I got home I realized that the bagger had left a bag of my groceries and this also happened a month ago. Each time I have gone back to get my groceries, which was around 7:30pm each time, there was not a manager around to help me. The employees that were there seemed to care less and didn't even apologize.

Kroger / Deli fried chicken

Re
RebeccaAnn on Sep 11, 2016
I went to the Kroger where I do all my grocery shopping and bought Deli fried chicken. When I got home and was serving the chicken it was pink on the middle. I called the store and they said ok thanks . I was not offered a refund or even an apology . Maybe I should look at another grocery...

Krogers / Disrespectful employees

Lo
lovesue1 on Aug 31, 2016
Disrespectful employees I just went to the Kroger's store 1019 Cumberland Falls Hwy, Corbin, KY 40701. Also I want you to know I spend at least $300.00 to $500.00 each month (yearly) at this store. I wanted to buy two lottery tickets from the lottery machine at this store. Well I went to...

Kroger / Seafood

Pa
patco on Aug 30, 2016
Let's face it there is no decent seafood in the state of indiana, especially at grocery stores. Greenwood, Indiana kroger store ruined my family seafood dinner. I bought shrimp[rubber and dry], mussels dirty and full of sand and mud after soaking and cleaning water for 3 hour...

Kroger / Rude cashier

Sc
Schala on Aug 29, 2016
The cashier at self checkout was extremely rude. I was purchasing grapes and the per pound price was incorrect. They came up $1.98 per lbs., but should have been $1.28 per lbs. I attempted to ask the cashier an older Asian man to correct the price. He immediately began arguing with me...

Kroger / Molded fruit

Je
Jennifer Leclair on Aug 17, 2016
I went into my local Kroger here in Macon, GA last week and purchased a bag of ocean spray tangerines. I gave one to my 3 year old to eat and he said it didn't taste like the "normal ones" so upon looking into the bag almost all of them were soft, spoiled and had black mold looking spot...

Kroger / 4 tins of milk

St
Stephen Gyambrah on Aug 10, 2016
I bought 4 carnation fat free tins of milk and prepared my raisin cereal eat. When i opened the milk and poured it in my cereal i saw that the color was didn't look right so tasted it and it seem funny. I decided to look at the date and found out all four ha expired. Some dated last year. I...

Kroger / Western union

Mi
mishaw22 on Aug 10, 2016
On sunday july 10th i sent a money transfer with western union going to jacksonville fl. On Monday july11 when my uncle went to pick it up the money was gone. I called western union customer service line and they stated that the destination was changed to memphis tn and the money had been...

Kroger Foods / Being lied to and told I want be helped by union #520

Wo
Wooooo on Jul 29, 2016
I have been at #520 Kroger for Almost 3 yr I have had some things I needed to talk to at my store but don't really think there is anyone there who will listen to me I k ow I won't talk to !y store manager Kurt gladly because when I did he sat me down and Everytime I said something he would...

Kroger / Sugarhouse maple streusel breakfast bread

Vi
Virginia Ponder on Jul 9, 2016
Took a couple pieces out to cook. Found a cockroach baked in the bread slides. That's very gross and nasty. I buy this bread allot, well I did! I have a picture of where it came out of a air pocket, thinking it was a raisin. Then remembered this loaf don't have them..

Kroger / Terminated Without Notice

Mo
MorrisO87 on Jul 7, 2016
I have been working for Kroger (store 255) for about two months. Everything from my stand point was going well because I hadn't received any negative feedback or write ups. I was asked if I could work another shift for a different department in which I haven't had any training in, however...

Kroger / Kroger brand Tortilla Cupz

La
Laurea Gnall on Jul 2, 2016
Today July 2, 2016 we purchased two bags of Tortilla Cupz at the 4900 Port Royal Road, Spring Hill, TN 1-1931-560-2141. After eating a few, the next one pulled out of the bag was stuck together inside one another. When I pulled them apart a white chicken feather covered with black speck...

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