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Kroger Customer Care Service

The Kroger Company

1014 Vine Street
Cincinnati
Ohio
United States - 45202

Customer Support Phone Numbers

Fax:
+1 513 782 3359 0 2
 

Kroger Complaints & Reviews

Kroger Store 316 / Managers

Kr
Kroger316 on Jan 15, 2017
We seem to have a huge problem at store 316 of Kroger. It's completely unacceptable that our supervisor and any other department is never later or never misses a break, or lunch. We were not busy and my lunch was late by almost 2 hours. No big deal except it came time for my last break and...

Kroger/Smiths / Age discrimination

Sa
SandyN on Jan 12, 2017
I filled out an application online and test online for a position at Kroger/Smith's in New Mexico. Received a call from Human Resources who interviewed me on the phone and then set up an interview with a store manager. I received several emails confirming my appointment and to arrive 15 minute...

Kroger / Salmon quality and shrimp origin.

Th
Thelma Bice on Jan 9, 2017
The last bag of wild caught pink salmon I bought was inferior quality and higher priced. I checked point of origin on last bag, and it was China, whereas the other I had been buying was from Chile. The Chinese product was soft, and fell apart when grilled, while the Chilean product wa...

Kroger / Store employee

Ta
tarynginn on Jan 5, 2017
I was shopping at your Baytown Garth location and an employee bumped into me intentionally and then said "excuse you". She was in uniform, had a brown ponytail and I believe that her name tag said Carlie. It was extremely rude and not at all how your employees should be treating customer...

Kroger / Possibly left a wallet at the cashier's check out and it was not given back or turned in to customer service.

Ea
earleb on Dec 26, 2016
On 12/26/16, It is believed that I left my wallet at the cashier's checkout but it was not turned in to customer's service. I had at least $67 in the wallet (I know I had a $50 bill in the wallet). I had no DL or no type of ID in the wallet. But possibly some Kroger's coupons. When I went...

Kroger / Customer serviceptable

Vi
victor senegar on Dec 20, 2016
I have been a frequent customer of Kroger for many years. I have always had a pleasant shopping experience anytime I shopped at Kroger. The customer service of the cashier Sadie and her co-workers was terrible. This store is located in Macon, Georgia, off of Pinion. I went to this store...

Kroger / Kroger starbucks

Kr
Kroger1234 on Dec 20, 2016
Kroger fired me for drinking a cup of coffee that I made for a customer and the customer said they could not pay for it so I had it on the counter and it was there for awhile and I drank some of it before throwing it away, after working there for three years as the manager and being fired...

Kroger / Rude employee

Pe
Peggy Talbert on Dec 20, 2016
I had to go to service desk because my discount for soda didn't come up on register. Brad at Kokomo Indiana on Dixon rd waited on me, I've never been treated so rudely by any employee at Kroger. I spend a lot of money in that store every week and I will not be talked to like that. Whatever...

Kroger / Under filled product purchased

Pa
Paula Sparks on Dec 17, 2016
Hello, I love the Kroger brand Energy Drinks and usually buy them in the 2-pack but tonight I purchased the 6 - 2 fl oz pack. I opened the box and noticed the bottles had dried product on them, product dried at the bottom of the box, product dried on the seals of the bottles inside, and...

Kroger / I am complaining about I was wrongly accused of stealing

Mr
Mr. Cunningham on Dec 15, 2016
In December 2016 somewhere between 1-15 I was shopping in your store in Indianapolis, in on the corner of Michigan St. and Holmes ave.around 46222 zip code when a employee told me he had caught me stealing and had told me not to come back to the store.I had never seen the man before he...

Kroger / Lack of customer service

St
Stella57 on Dec 12, 2016
On MonDec 12 at 4:17 pm I checked out at your Kroger Store located at 1440 Studemont St, Houston, TX 77007. The checker named Miranda was fine; however, her grocery sacker named Linda was not. First I had given Miranda my bag to sack my groceries - she was the only one at the checkout at...

Kroger / Cashier

Ja
Jasmine Moore88 on Dec 10, 2016
I went to Kroger 6055 old national highway 12/07/16 @06:01 . My Cashier was Bianca. I received cash of $100.00 . Cashier gave me a single bill. I walked away from the store to pay my kids daycare. At my kids daycare they informed me that 100.00 was fake. I was so em brass. Never once did I...

Krogers / Fired unjustly

Jo
Josephpem on Dec 9, 2016
I was hired on at the new krogers in my town, once other managers learned of past work experience they wanted me in other depts, I obviously chose the one that best suited me, but literally the day I was supposed to start that position I was called to the office by a manager (christie...

Kroger / Kroger brand products and seasonal commercials

Ti
Tim Stephenson on Dec 8, 2016
I have been a loyal customer of Kroger for over 30 years, both in Sugar Land, and Houston Texas. I have found that more and fore of the traditional brands that I have used are disappearing from your shelves to be replaced by Kroger brands. While some of your products are OK, I am...

Fred Meyer: Kroger / Product

Ri
Richard Nystrom on Dec 8, 2016
I would like to register my strong objection to the sale of the National Enquirer in you stores but in particular the current issue dated Dec 12, 2016 with the banner headline MUSLIM SPIES IN OBAMA'S CIA!. This is offensive, incendiary language that should not be allowed to be on display in...

Kroger Store 1801 S. Voss Houston, Texas / Cashier named - faye

Fe
Felix1988 on Dec 5, 2016
I was shopping at kroger on s.voss street in houston tx on monday Dec.5th at about 630pm with my wife and children. As i proceeded to check out i had two shopping carts of groceries about $350 worth. When i got to the register the cashier Faye rolled her eyes twice and looked at the bagger...

Krogers / Kroger gas station not 24/7

Ph
Phil K on Dec 2, 2016
12/2/2016 11:02 pm When I tried to use one of the gas pumps it took my alt ID and charged my card however I was not able to pump more than 1 gallon of gas my tank was near empty. Just to add the Kroger store a crossed the street is open from 5 am to 2 am. The pumps at this gas station...

Kroger Grocery Store / Inventory

Cp
cptman57 on Nov 28, 2016
Kroger's in smyrna georgia on south cobb dr. never has kroger brand spring water, i have been 5 evenings in a row and only to be told they ran out at lunch, seems like you need more inventory and a couple of isle displays because the water isle is not large enough for the demand! Can you...

Kroger / Horrible service and attitudes

De
dee besal on Nov 16, 2016
I shop at the Kroger in Tucker, GA on Hwy 29. Just when I think things can't get much worse there they actually do. In general, most of the employees care nothing about the customer, exhibit poor service traits, and just don't care. They spend more time talking to their coworkers than the...

Kroger Northgate Store # 908 / Service

Ja
Jaclyn Waldeck on Nov 13, 2016
Shop at your stores very frequently Northgate and Batesville, Ind. To begin with my daughter and I just left there a while ago. My issue No. 1 is your Meat Dept, allthough it was alittle busy, customers kept getting in front of others due to your number machine was jammed. I went over and...

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