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Publix Super Markets Customer Care Service

Publix Super Markets Inc.

PO Box 407
United States - FL33802-0407

Customer Support Phone Numbers

+1 800 242 1227 7 4
Web: publix.com
Work days:
Mon8 AM - 7 PM
Tue8 AM - 7 PM
Wed8 AM - 7 PM
Thu8 AM - 7 PM
Fri8 AM - 7 PM
Sat9 AM - 4 PM

Publix Super Markets Complaints & Reviews

Publix Super Markets / Long line, too many items, in bag someone had their pet inside the store

Jmonday on Nov 18, 2016
I was shopping at Publix at 2515 S Florida Ave, Lakeland, FL 33803, the lines were ridiculously long, only 3 cashiers opened, as I am standing in line, I see someone inside the store holding their puppy, I am allergic to dogs, and it was not a service dog. I asked to speak with a manager, she...

Publix Super Markets / Publix q-tips

Nino Gambino on Oct 11, 2016
I purchased two boxes of your qtips. One for me and one for my daughter. I use these to clean my ears, and i pulled one out of the box and not looking at the qtip inserted it into my ear to clean. I ended up scratching my inner ear to the point that it bled. There was not cotton on the...

Publix Super Markets / service

Chewy1973 on Sep 18, 2016
Cashier Karen 9/17 16:34 hours so649. R1057521co226. Started out ok. Cashier very chatty comments her day is dragging and she has training for 1 year review soon. No one to bag so I had bought the buy 2 get 1 free on lobster tails and leaking...went ahead and bagged those. She stated if I...

Publix Super Markets / Publix brand yogurt not as stated

Trumpeteer on Aug 25, 2016
The Publix brand of yogurt called "Fruit on the Bottom" has NO fruit on the bottom! At least I know for a fact the blackberry type does not . That's the name of the yogurt which is not only mislabeled, but the ingredients listed says clearly "blackberries". It also says "blackberry...

Publix Super Markets / Manager

Big K.W. on Dec 7, 2015
I have never been so embarrassed in my life, The Assistant Manager at the Publix in Hermitage, Tn. on 3 separate occasions has screamed at employees in front of the whole store, it was so bad the last time it embarrassed me to the point that I WILL NEVER shop at a Publix Supermarket again...

Publix Super Markets, Inc. / Absurd Flintstonian internet access policy

Reviewer78296 on Nov 8, 2015
Access to www.publix.com is being restricted to ips that are ONLY in the USA. I live out of the country and wanted to check product availability in Coral Springs Florida as I and my family will be vacationing there for 4-6 weeks!! I have run numerous tests (pings) from proxy sites in and...

Publix / Produce, watermelon

mikkiG on Oct 2, 2015
The watermelons at Publix, North Gate, Winter Haven, Fl are terrible. They must be old, I bought three seedless ones lately, and all three were a very pale pink, and mealy. I am very annoyed that I have to cart home a watermelon, cut it up, and have this mealy slush . I am disappointed in...

Publix Super Markets, Inc. / Manager cussing out an employee

Reviewer66273 on Sep 22, 2015
My son has worked for Publix for several years. A manager called him into the office and cussed him out. Is this considered professional behavior in the work place? I have an issue with this. There is NEVER a time in the work place to use this type of behavior!!!

Publix Super Markets, Inc. / Unethical behaviour

Publix Is Uncaring on Sep 12, 2015
My complaint is with an employee from Publix @ Pinecrest FL. 33156. A woman there named Christine Gutierrez who's a Customer Service Team Leader is a backstabbing 2 faced individual. She's only nice n polite when she wants to be & to whoever she wants to be. I feel that she lack...

Publix Super Markets, Inc. / Noise

Audrey Neal on Aug 31, 2015
To Whom this may concern: These signs where put up behind your store loading docks a month or so ago, by your property manager Miss Roxanne Hargis rh@exceltrust.com. I doubt she has made plans to have someone monitoring these signs. Because they have not been, unless the drivers do not read...

Publix / People

Annoyed833 on Jul 3, 2015
I have worked at this new publix for about two months. I am a very cheerful person and I am always getting complements for how friendly I am by customers. I was complemented to a passing by store manager and he didn't even say anything about my speedy check out lane. I had a costomer...

Publix / treatment of customers

SandyJones on Jun 8, 2015
This has to do with the manager of Publix in Brunswick, Georgia. I always thought that if you want customers, you need to be nice to them. Well the manger in Brunswick is NOT!!!. I believe her name is Keisha or something like that. She is basically rude. I was in there shopping a few day...


publixsucks on Jan 29, 2015
Publix is the absolute worst place to work for. The managers are all super anal about everything... yet they don't help with anything. My assistant grocery manager literally spends half his days on instagram posting selfies in his work clothes. They have a million customer service...

Publix / poor working conditions

sngelee59 on Jan 12, 2015
I was working there for several months in the Deli.The store us a nicer Publix from stores.The Deli was much nicer than other stores but the moral of the staff was the most discusting I have ever seen.They behaved as if they were teenagers from the streets who are troubled. They fought and...

Publix / Who really owns publix??

GETOUTFAST on Nov 10, 2014
Campaign finance $7, 158, 747 given, i see why publix associates don't make any money, looks like publix love's giving money in return for favors to the republican party. . Http: / / influenceexplorer.com / organization / publix - super - markets ...

Publix / Denial of 1st Amendment Rights and Racism

uga81 on Oct 3, 2014
As an employee of Publix I have to deal with many people all day long. Publix has denied me my right to free speech and in doing so has demonstrated racism. Yesterday, I was in the backroom discussing how the ISIS terrorist were cutting peoples heads off. A Morrocan woman of Muslim faith...

Publix / Don't get sold out to the bull c***.

GETOUTFAST on Aug 8, 2014
Publix has all you workers sold out to some bullshit...And they make you believe publix is the best place to work no other place is better... Brainwashing cash cows who love to look good in public eye... With so much wrong that goes on in them stores, all the higher up (managers etc..) at...

Publix / Terrible Customer Service

SUZETTE83 on Jul 14, 2014
I have been a loyal Publix customer since I was a little girl, 17 plus years. It has always been my families grocery store due to the excellent customer service . It truly makes us feel so comfortable and we trust the Publix brand. Until this past Friday July 11, 2014 . I am never one to...

Publix / Return of the fly

GETOUTFAST on Jul 13, 2014
Subject today is THE FLY yes THE FLY, But not the movie... Why is it Publix with all there food safety crap, , Publix cant control THE FLY??? Fry's are everwhere in Publix stores, The deli you see them land on top of customers food, I was at the deli to get two pounds of publix turkey...

Publix / Bullied and harassment

GETOUTFAST on Jun 3, 2014
I know what all you publix people mean on this board. . I moved to new area and started at new store,. I was so hurt, bullied, belittled, by my dept manager for a year, i had 12 years in with publix, family of 6, 4 children, publix was my business, i would dress up nice, loved it. . But...

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