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PSE&G "Worry Free" - New Jersey - Lack of Customer Service

Posted:    PSE&G Worry Free Sucks
Complaint Rating:  91 % with 34 votes
I paid for two years for the PSE&G "Worry Free" contract. Today (10/02/09) is the first time my furnace has some problem and I called them to fix it. I was told the earliest service date will be 10/26/09. I have a two-month old baby in the house. THERE is NO WAY I can wait for more than THREE WEEKS for them to fix my heating system under this weather!

They never mentioned that it will take more than three weeks to fix a problem before you sign up.

PSE&G "Worry Free" contract is a total "RIP OFF" and I STRONGly SUGGEST you not buying from...
Complaint comments Comments Complaint country United States, New Jersey Complaint category Appliances

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