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AMC Theatres Customer Care Service

AMC Entertainment Inc.

P.O. Box 725489
Atlanta
Georgia
United States - 31139-9923

Customer Support Phone Numbers

 
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AMC Theatres Complaints & Reviews

AMC Theatres / Harassment from manager

Re
Reviewer41886 on Feb 20, 2016
A few employees file a complaint with the AMC Theatres HR Department and they told us they are doing the investigation after two months they told us actions will be taken and noting happen after 30 days these employees are still working there the GM told the Managers no one is getting...

AMC Theatre - New Jersey, West Orange / Promotions

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Reviewer98481 on Jan 12, 2016
I know someone who has recently gotten terminated because while they were bartending they had a secret shopper visit the facility and their ID was not checked which is an automatic termination that's understood but, when you get promotes to a new position you are supposed to be...

Amc Theaters / Employment/Pricing

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Reviewer63246 on Dec 27, 2015
Where do I start? I have been working for AMC for years, and, I love it there. I really do. But, I feel as though the staff is underappreciated. Let me tell you why. First of all. We still get paid minimum wage. On a slow day, we deal with a minimum of 2, 000 to 3, 000 people. And, that i...

Amc Theaters - Nevada, Las Vegas / Closed Caption

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Reviewer32922 on Dec 19, 2015
11/27/15 12/03/15 12/19/15 I have the movie ticket receipts Closed Caption Device Each time we went to the movies and the closed caption device never work. We had to leave each time and we're so disappointed. Wasting our gas and the cost of the food we bought. We love the AMC Theater and...

Amc Theaters / Not being served a drink

Ma
marathon mom on Sep 13, 2015
I went in with my kids to see a movie --- the day before I hiked Pikes Peak in Colorado for spinal cord injuries to raise funds. My ID was left in my backpack - when I went to the bar to order a drink they asked for my ID and I said "darn it - must have left in my backpack from hike...

Amctheaters.com / Don’t renew, because I can’t log into my account

Gg
gghost on Jul 15, 2015
I subscribed for the website www.amctheaters.com one year ago. It worked great, but each year I needed to renew the subscription. I went to the website and pressed “renew”, but after this the access to my account was cancelled. The website showed that the user name or password...

Amc Theater - Massachusetts, Framingham / No preparedness in an emergency

Ry
R. Yzaguirre on Mar 17, 2014
The purpose of this letter is to inform you of some serious and concerning gaps in your theaters’ emergency management procedures. On Monday, March 10, 2014, I took my family to your Framingham, Massachusetts theater to see the movie “Peabody and Mr. Sherman”. About 40 minute...

Amc Theater - New York, Bronxville / Attitude

Ka
KailynFernandez on Jul 19, 2013
My sister and I were waiting on a long line to see the "Conjuring" and I as we approached the window we were provided with the assistants of "Keyshawna" and I haven't even stepped to the window and already was given a dirty look, my sister and I approached with a smile ! Then, we told...

AMC Theatre Clearview - Louisiana, Metarie / Movie interrupted/ poor customer service

Gl
Glenika Dollis on May 5, 2013
My husband and I brought our 2 kids to see Ironman 3 and the movie was interrupted twice. After the first interruption we decided to stay and give the theatre another shot but once the movie was interrupted again we decided to take the refund that was offered by the theaters employee...

Amc Theater Merchants Crossings 16 - Florida, N. Ft. Myers / Rude manager and no apology

Tm
tmisky on Feb 1, 2013
My wife and I went to a movie (The Life Of Pi) for an 11:15 am showing on Feb. 1, 2013. Approximately 10 other people there. The movie was delayed and someone came in and said they didn't have the key to start the movie but it should be starting soon. They came back in several more time...

Amc Theaters - Missouri, St. Louis / Pay

Km
Kmkwade on Jan 31, 2013
Hello my name is Katie Kovac I have been working for amc for a short period of time but have already experienced a bunch of shady things that go on there. I am a server at a d.i.t. ( dine in theatre) and this first thing that happened was my paycheck I did not get my first check until a...

Amc Theaters - Pennsylvania, pittsburgh (homestead) / bad ticket sale policy

Rd
rd350c on Jan 17, 2013
Last night I attempted to get tickets for the Oscar Showcase event at the Loews AMC Theater in Homestead, PA. Like many repeat attendees, I had called customer relations repeatedly until I was told that they would go on sale at “6:00pm on January 16.” When I got to the theater...

Amc Theaters - Georgia, Duluth / Giving out the wrong ticket - repeatedly

Kb
Kblake123 on Jan 1, 2013
Over the last several days AMC theaters have been handing out the wrong ticket stubs. You walk up to the window, tell them the movie and time. They give you your total, you pay, get your tickets and walk away. Only to discover that you received tickets for "The Hobbit". This has been...

Amc Theater- Stub Rewards - California, Long Beach / Did not honor rewards

Di
Disappointed loyal guest on Dec 18, 2012
AMC does not honor rewards! I earned rewards and went to use them the ticket cashier said there were no rewards available. I called the 800 number and was sent to the website to file a complaint. I received an email stating the rewards had expired. I tried to reply to the email stating...

AMC Theatres - Maryland, White Marsh md / harassment by maanager

An
andrew ginn on May 25, 2012
was harassed by night mgr james about charging my phones i go to movies there a lot resented being hassled and then by balt county police while i was still removing charging my phones shouldnt have been big deal on fri may 25 midnight noone ever said anything before have gone to thatre...

AMC Theatre - California, Burbank / Rodents

Fo
Former AMC Theatre Fan on May 23, 2012
On Monday, 5/21, I sat in the last top row of the movie theatre enjoying the movie. As I was watching the movie I became terrified when a mouse dropped down on top of my head and got caught in my hair clamp, struggled out and dropped down and ran. I am reporting this horrific incident on...

Amc Theaters - Florida, Orlando / Amc greed loses over $77 to save $14

Li
Liz Sully on May 9, 2012
May 1, 2012 - AMC GREED LOSES OVER $77 TO SAVE $14 We have a paraplegic and profoundly mentally disabled daughter in a wheelchair that we take everywhere we go. If she can’t go we don’t go. She cannot watch the movie but my husband, son and I wanted to see The Hunger Games so I called AMC...

Amc Theaters - New Jersey / Cost and stubs rewards charge

Cr
CROD on Apr 23, 2012
We (My wife and myself) frequent your theater's almost on a weekly basis, and for many years. I must tell you that we enjoy most of your theater's, some more than others. And we both feel that with the rise in ticket prices. We need to find deals when ever possible. So we joined...

Amc Theaters- Bay Plaza - New York, Bronx / Worst first experience!

Ry
RyanbxD on Oct 23, 2011
So today I decided that my cousin and I would go to the theaters to watch Paranormal Activity three. In the area where we live, you need an ID to watch a movie that's rated R. Which is understandable. So with that in mind, since I am old enough to go to the theaters, we went to the...

Amc Theaters / Rude service

Ps
PS1234 on Jul 27, 2011
I'd like to share an incident at your Arcadia location last night. My friend had a major surgery on his leg a couple of weeks ago and is still wearing a cast. For his birthday, we went to dinner and planned to see a movie at your theaters in Arcadia. Since his leg is in a cast and ha...

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