DoubleDown Casino’s earns a 1.2-star rating from 6 reviews and 286 complaints, showing that the majority of online gamers are dissatisfied with gaming experience.
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ChinChin casino yorum
ChinChin Casino benim için unutulmaz bir deneyim sundu. Sezgisel kullanıcı arayüzü sayesinde site içerisinde kolayca gezinebildim. Mobil versiyonu, oyun oynamak için son derece kullanışlı; her yerde dilediğim gibi oyun oynama imkanı veriyor. Oyun portföyünün zenginliği beni etkiledi; slot makineleri ve masa oyunları arasında seçim yapmakta zorlandım. Canlı casino bölümündeki krupiyeler oldukça profesyonel ve deneyimli; bu, oyun deneyimimi daha da keyifli hale getirdi. Ayrıca, cazip bonuslar ve promosyonlar, ChinChin Casino'yu daha da cazip kılıyor. Herkesin bu platformda oyun oynamasını kesinlikle tavsiye ederim.
ChinChin casino yorum
ChinChin casino oynamak için harika bir platformdur. Nisan ayında 1000 TRY kazandım ve para çekme işlemi hızlı ve pürüzsüzdü. Destek ekibimiz her zaman hazırdır ve herhangi bir soruna yardımcı olmaya hazırdır. Sağladıkları bonuslardan gerçekten zevk alıyorum ve bazen e-posta yoluyla özel teklifler gönderiyorlar. Ayrıca, web sitesi temiz ve çekici bir tasarıma sahip kullanıcı dostudur. Kesinlikle burada oynamaya devam edeceğim.
Yorum casino
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Chin chin casino yorum
Chin Chin Casino, gerçekten kaliteli bir kumarhane deneyimi sundu. Kullanıcı arayüzü hem estetik hem de işlevsel. Oyun seçenekleri oldukça çeşitli ve ilgi çekici. Canlı casino bölümü, bana gerçek bir kumarhane atmosferi yaşattı. Krupiyelerin samimiyeti ve profesyonelliği, her oyunu daha eğlenceli hale getiriyor. Ayrıca, sunulan bonuslar ve promosyonlar da oldukça cazip. Chin Chin Casino'yu denemek isteyenlere kesinlikle öneririm.
Recommendation: akıllıca oyna
Chin Chin Casino'da geçirdiğim altı ay gerçekten harika geçti! İlk başta biraz tereddüt etsem de, buraya adım attıktan sonra eğlencenin doruklarına ulaştım. Oyun çeşitliliği oldukça geniş; slot makinelerinden masa oyunlarına kadar her zevke hitap eden seçenekler var.
En çok hoşuma giden şeylerden biri, para çekme işlemlerinin hızlı ve sorunsuz olması. Kazandığınızda, paranın hesabınıza geçmesi için uzun süre beklemek zorunda kalmıyorsunuz. Bu, özellikle kazandığınızda heyecanınızı kaybetmemeniz için büyük bir artı!
Ayrıca, çalışanların güler yüzlü ve yardımsever olması da deneyimimi daha da keyifli hale getiriyor. Herhangi bir sorunuz olduğunda, hemen yanınıza geliyorlar ve yardımcı olmaktan mutluluk duyuyorlar.
Eğer eğlenceli vakit geçirmek ve şansınızı denemek istiyorsanız, Chin Chin Casino kesinlikle tavsiye edebileceğim bir yer! Hem oyun oynamak hem de sosyal bir ortamda vakit geçirmek için harika bir seçenek.
Chin Chin Casino yorumlar
Chin Chin Casino'da geçirdiğim süre oldukça tatmin ediciydi. Kullanıcı arayüzü son derece kullanıcı dostu ve mobil versiyonu da etkileyici. Oyun çeşitliliği açısından oldukça zengin; slot makineleri ve masa oyunları arasında seçim yapmak zor. Canlı casino bölümündeki krupiyeler oldukça profesyonel ve eğlenceli bir deneyim sunuyor. Ayrıca, sundukları bonuslar ve promosyonlar da etkileyici. Oynamak için harika bir platform olduğunu düşünüyorum ve kesinlikle tavsiye ederim.
Recommendation: Tavsiye ederim
I chose Chin Chin Casino for myself
I don't usually leave reviews, but this casino deserves one. I registered because of their support for cryptocurrencies, and I have to say it's the fastest bitcoin withdrawal I've ever seen. Requested a payout and it was in my wallet in 15 minutes. That's insane! I also love their selection of games. I play a variety of slots and live dealer games and they have all the major providers.
Recommendation: This is one of the best places to play
DoubleDown Casino Complaints 286
A purchase today
My name is Fred Ashouri, after more than 10 years playing my favorite double down casino finally I purchased an offer I had for a long time from your premium mission and paid $10.81 for special offer 260 million points and some point for bingo, but all I received was around 19 million points, so what happened to 260 millions? Please let me know.. thanks
Read full review of DoubleDown CasinoOnline app
I enjoy your games a lot but lately I have been paying 19.99 for chips several times and this last time you tightened the slots so bad I hardly got any winnings, I’m about done and never will use this app again if you don’t loosen your slots, I should not be losing all my chips in 10 minutes when you don’t pay out real money! Please fix this issue, make your app fun again
Read full review of DoubleDown CasinoSlots
Today, as usual, i was playing. I play high roller room and 200k or 300k mostly. For some reason, it must have thrown the slots into the super high roller room. I have been carrying a balance of about 470 million. In two spins, down to 70million. Now, it's even stuck on the 200million bet. Even though i asked for the high roller room. I would appreciate...
Read full review of DoubleDown CasinoIs DoubleDown Casino Legit?
DoubleDown Casino earns a trustworthiness rating of 82%
Highly reliable. Use their services with confidence, yet trust but verify.
DoubleDown Casino has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of DoubleDown Casino's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Doubledowncasino.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Doubledowncasino.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up DoubleDown Casino and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- DoubleDown Casino's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 2% of 6 complaints being resolved.
- DoubleDown Casino protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- While DoubleDown Casino offers various gambling services, it's important to be aware of the potential risks and consequences of excessive gambling. If you feel that you may have a gambling problem, seek professional help immediately.
- We conducted a search on social media and found several negative reviews related to DoubleDown Casino. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Double down casino
Ok, first of all I went to bed last night with over 300,000 in chips woke up this morning with around 141,000. I play every day and there is no way I played this long to lose that many in chips. Please check this for me.. Another thing is I purchased the piggy bank twice on the 10th and I think I only got 110 dice once but sure was charged twice. Please check that as well. Please refund one of the charges on the piggy bank to my credit card. I seriously don't understand what is happening with this game. I'm close to almost not playing at all with all the money I spend buying dices etc. Email me back at [protected]@aol.com
Desired outcome: refund one of the piggy bank charges
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Payout amount not issued.
On February 22,2024 I was playing game Holly Jolly Bingo & it did not pay out full amount. Fortunately I took a screenshot to prove because it has happened before with various games that winning spins. Seeing as I have spent the money @ least I should be paid out accurately. The account is under my FB Gloria Gillam On Holly Jolley Bingo @0842am. I have followed instructions repeatedly & still I fail to understand. It is apparent that you are not recognizing every thing sent to you. Thank you.
Claimed loss: I would like my tokens that were not paid and the time it took to navigate your website to provide accurate information. When I pay for additional tokens the information does not reflect it. I can see the issue is your site.
Desired outcome: . I have responded with information & screenshots. This is absolutely ridiculous. I have complied and answered and shown proof. Considering the sum spent I should be credited with that amount that was not paid out.
Confidential Information Hidden: This section contains confidential information visible to verified DoubleDown Casino representatives only. If you are affiliated with DoubleDown Casino, please claim your business to access these details.
Online casino app doubledown casino
I am being charged for purchases on the double down casino app. It’s not me.. I cancelled the app and deleted my account.. I am still being charged.. I cancelled my credit card December 18 2023.. I was charged again on January 3 2024.. The Royal Bank of Canada is refunding the last charge, the fraud department of the Royal Bank of Canada is now investigating
Claimed loss: $136.49
Desired outcome: I want the app to stop charging my credit card… my account is deleted
Confidential Information Hidden: This section contains confidential information visible to verified DoubleDown Casino representatives only. If you are affiliated with DoubleDown Casino, please claim your business to access these details.
Non payment of awards
On Monday, Dec. 4, 2023, at about 7:10 AM I hit the Mega Bucks 3 symbols on the payline on Lucky Lines slots in the Mega Bucks room. I was betting one million tokens as per the instructions which gave the qualifications for winning the jackpot. I met those qualifications but Double Down Casino did not award me the pay out. I do not get any response except...
Read full review of DoubleDown CasinoThis is literally the worst crap ever
This game almost begs you to spend money so you could “maybe win coins”. They rip everyone off. I am so sick of going to a game for pure enjoyment and then when “they” feel you have won something substantial you get a message that pops up asking you to leave a review of how great they are. This game is pathetic! If you don’t, all of your “money” goes away within a couple of spins. This game and its makers are disgusting and deceitful. Look, most of us come here to escape for a little bit but this game literally begs you for actual money numerous times or to say “they are amazing “ neither of which is ok.
Claimed loss: Back in the day, wow, wayyyy too much
Desired outcome: Shut this stupid crap down!
You run Doubleu casino and screwed it up!
My review I have is 1 star and get poor customer service plus poor payouts.
The game Doubleu casino is getting worse. It's ridiculous that I can't play for more than 3 minutes. Your games are good but with Doubleu casino they are worse since you took over Doubleu games Doubledown Interactive LLC made it even worse than it was in 2020
Please get this game straightened out!
I'm no longer buying anymore chips!
Doubledown has the best slots on fb, however after years of buying chips with little to no payout. I can no longer afford to enjoy your games especially in this economy. The coins I buy are always the 100.00 5x special. and they only last for 1 day. and I almost never bet more that 1 mil a per play. I wish the coins lasted longer to play but I can no longer afford it. Thanks for the times I did play. You have a great site, but it's no longer fun anymore because the chips don't last long enough and it's now become a waste of money.
Double Down casino game.
My wife was using your game on Facebook in a new game. She had 2.3 billion in chips. She tried a new game and came to my office and told me that she lost all her double down chip and was not going to play again. She thought she was playing 200,000 per spin and may have had it on automatic spin. Instead of 200K, she was playing 200 million per spin. That happened to me once. Is there a way we could get some of the chip money back? Her facebook account is Paininthearse76.46. Please let us know what or if anything can be done.
Unfair and disheartening game.
Doubledown Casino The casino app has some serious bugs that prevent players from winning. The reels sometimes slow down, speed up, or continue rolling after they should have stopped. This throws the random number generator out of sync and makes it impossible to win bonus games or hit winning combinations. The most puzzling thing about these bugs is that...
Read full review of DoubleDown CasinoJackpot payouts
This is the fifth time trying to get some kind of a answer. On September 7th 2023, around 10:00 am, I achieved a row of jackpot symbols but only received 400,000 coins for that row. I should have received 6 billion plus for the jackpot win. I'm attaching a snapshot of the jackpot symbols. I'm getting really frustrated trying to get this glitch resolved. If no resolution is reached soon, I'll be sending my snapshot and information through the social media about how I'm being treated on the doubledown game and I'll keep on reposting it till I get satisfaction.
Desired outcome: I would like to receive my due diligence and an apology for the delay in response and retribution.
I forgot to add my player ID # [protected]
product
I have bought tokens and played doubledown slots for over 20 years and have never hit megabucks jackpot or any other high paying jackpot in all that time.
It would be nice after all the money I have spent to at least hit 3 mega bucks or 3 double down symbols or for that matter any huge jackpot. It just doesn't seem right to spend so much money without a reasonable return. This casino does not cater to long term players.
double u casino games played thru facebook
network connection lost only on double u casino i have 36.000.999 coins its my favorite game i play on face bookkk fix your issue OK
RESPECTFULLY LINDA MURPHY [protected]
[protected]@gmail.com
IM 65 YEARS OLD I LOVE PLAYING ON FACE BOOK BECAUSE I HAVE SEVERAL GAMES I CAN PLAY DOUBLE U CASINO IS THE ONLY GAME THAT SAYS NETWORK LOST FIX IT OK?
Facebook took my millions of points away.
When I logged in to double down two days ago I was asked if I wanted to play as “ruth”! My name…of course I clicked on “yes” never was asked this before, so immediately my millions of points and game are gone and and a new game with 1,000. Points, very disappointed, I had 500,000.000 plus points gone. This happened last year on double u, had 400,000,000 plus points…playing and it said I didn’t have enough points I looked and I did…then it said not enough points again and when I checked it was running points down to 1,000. Again it deleted my luck in playing. Is this what happens if you are having too much free fun. Thanks
Desired outcome: Check and get my game with all the 500 millions points I’d earned back to me. It’s on my iPhone 7plus on Facebook. I’m sure it won’t happen but Thanks
I need to get my money back
My name is Darlene farmer I accidentally fell asleep while playing the game it pushed the $99 pay on the thing when I woke up out of my sleep I owe $106.99 to my bank but I'm trying to do is get the money back because I never met to do any of it I was asleep. It was a simple accident I have never spent $106.99 at one time on your game but I am a value customer I've dealt with y'all for the last four and a half years being my gaming what I won't do is allow somebody to take from me it was $106 that I've never spent that one time on your game I am a value customer I spend a lot of money all I'm asking is to give my money back behind an accident of me being sleep and I accidentally rode on the phone and it took my money so if possible can someone please get back with me I've left several messages and complaints thank you so very much
Purchasing chips
I made a chip purchase on 6/22 I only received 30 chips I supposed to get $175 chips for the $64 I spent would you please replace the rest of the chips thank you very much I'm a very day one player and I don't appreciate it getting dirty chips for $64 I'm at 76-year-old person I live on a tight income I paid the money and didn't receive the rest of the chips thank you
Desired outcome: I would like you to replace the rest of them Chips please thank you
Davinci diamonds
After a bonus round , when the three bonus symbols disappear, and you win other sequences on your spin, the other wins do not get counted. For example, I won 200,000 coins in the bonus round, and then I won 260,000 coins additional spins when the three bonuses disappeared. It only posted 200,000, not 460,000. I have a screenshot. I have observed this before, so it appears to be a flaw in the programming.
Desired outcome: Correct the coin collection issue on bonus rounds.
Unauthorised credit card charges
On Sunday the 07/May 2023 at 09.13 AM AEST I brought a chip package $89.99 for 105.k chips instead I was charged $159.99 for 300k chips which I did not receive this is very distressing knowing that unauthorised monies was taken from my account I am requesting that the money is reembursed back to my account. I have played this game often and at other times have had monies deducted unnessasarily without permission but not this amount so I would please ask you to rectify the matter Thankyou Pamela Bartolo
About DoubleDown Casino

Overview of DoubleDown Casino complaint handling
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DoubleDown Casino Contacts
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DoubleDown Casino emailssupport@igt.com100%Confidence score: 100%Support
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DoubleDown Casino address605 Fifth Avenue South, Suite 300, Seattle, Washington, 98104, United States
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 05, 2025
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ChinChin Casino, benim için harika bir deneyim sundu. Kullanıcı arayüzü oldukça sezgisel ve mobil versiyonu da etkileyici. Oyun portföyü zengin; slot makineleri ve masa oyunları arasında karar vermekte zorlandım. Canlı casino bölümündeki krupiyelerin profesyonelliği, oyunun kalitesini artırıyor. Ayrıca, cazip bonus ve promosyon seçenekleri de mevcut. Oynamak için mükemmel bir yer olduğunu düşünüyorum ve kesinlikle tavsiye ederim.
Chin Chin Casino'da zaman geçirmek çok keyifli. İyi destek ekibi her zaman yanımda oldu. Bonus sistemi sayesinde kazancım arttı. Oyun çeşitliliği oldukça geniş; her türden oyun bulabilirsiniz. Hızlı ödeme ve para çekme işlemleri, oyuncunun hayatını kolaylaştırıyor. Hızlı doğrulama süreci de bir o kadar etkin. Bu yüzden burayı tercih ediyorum; gerçekten güvenilir bir site.