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JP Morgan Chase Complaints & Reviews

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JP Morgan Chase - Illinois - Did not return refund

Posted: 2013-04-28 by    Refi Victim
Complaint Rating:  0 % with 0 votes
Company did not return my refund despite of numerous follow-ups to Tamara Little (tamara.y.little@jpmchase.com) and Angela Moore (angela.l.gentry-moore@chase.com). I was told it will only take few weeks and it has been 5 months and I still have not received my refund....
Complaint comments Comments Complaint country United States, Illinois Complaint category Banks

JP Morgan Chase - Thieves

Posted: 2011-09-25 by    utraik
Complaint Rating:  0 % with 0 votes
Just a warning to all unassuming consumers...I have been a customer in good standing with JP Morgan Chase, formerly Washington Mutual credit card company. NEVER late with a payment. When I first received a credit card form them over 2 years ago, I had a 6% interest rate. Today, just 2 years later they have imposed on me a 48% interest rate. I have spoken to several representatives, and all I can get from them is their empty apologies and their annoying and patronizing prattle on how they value and care about their customers, while in the very same breath give me an imphatic "NO, we will not...
Complaint comments Comments Complaint country United States Complaint category Products & Services

JP Morgan Chase - Michigan - loan modification

Posted: 2011-05-15 by    danielle greil
Complaint Rating:  100 % with 1 votes
chase bank offered me a loan modification after prequalifing me . after a year of sumitting and resumitteing form they said it was finally completed. my mortage went from 864.00 to 965.oo. the program offered by obama is called making my home affordable. i was divorce, invovled in a modification scam through another company, has a family member who has medical issues and i myself did for about 6 months. they have now resovled....
Complaint comments Comments Complaint country United States, Michigan Complaint category Banks

JP Morgan Chase - Arizona - Discimination

Posted: 2011-01-14 by    TStahl
Complaint Rating:  0 % with 0 votes
I have been unemployed for two years. I began to receive unemployment benefits from the State of Arizona in June 2009. These benefits, which were well deserved after 10 years of continuous employment with a major insurance carrier, are distributed by means of a JP Morgan Chase debit card. Today, I found that they will now charge a 25 cent fee each time I call the Customer Service number on the back of my card to check my balance. Furthermore, I am locked out of the www.myaccount.chase.com website.
I have tried multiple means to contact someone at Chase to unlock my web access. Every representative...
Complaint comments Comments Complaint country United States, Arizona Complaint category Banks

JP Morgan Chase - Texas, Houston - cancelation of debit card

Posted:    Washbear
Complaint Rating:  0 % with 0 votes
I read in the Newspaper that ALDI Grocery Store had a computer breach, where Debit Cards were affected, and I called the Chase Operations number 800-935-9935 only to be connected to the Fraud Division. I then contacted its Executive Office at 800-242-7399 over the weekend, was told by RC that they would send us a replacement card with RUSH. Called again on Monday AM, talked to EW, who informed me that the card would be received this day, and when I asked for a tracking number, this was not available. I was told to call back in the afternoon or evening - still not a tracking number. I contacted them...
Complaint comments Comments Complaint country United States, Texas, Houston Complaint category Banks

JP Morgan Chase - New York - harassment

Posted:    JOAN BASTA
Complaint Rating:  100 % with 1 votes
My daughter has a student loan with jp morgan chase. she is still attendng school. she has spoken to them
quite a few times already and has sent them the information and documents they requested. We are being
harassed. Chase calls from all different tel#s every day morning, afternoon and night. Weekends and Holidays.
I am so nervous and my daughter is so nervous. I have hives and had to seek a dermatologist. My daughter hasy
Crones Disease and Ulcerated Colitois and she is very nervous and it is making her conditions worse...
It is against the law to harass us...
Complaint comments Comments Complaint country United States, New York Complaint category Banks

JP Morgan Chase - Mortgage Fraud

Posted:    Guru Clint
Complaint Rating:  0 % with 0 votes
If your current or a former mortgage is held by Chase please visit www.youtube.com/ChaseClassAction2010

You may be eligible for compensation....
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

JP Morgan Chase - Virginia - Mortgage Loan

Posted:    Guru Clint
Complaint Rating:  0 % with 0 votes
If your current or a former mortgage is held by Chase please visit www.youtube.com/ChaseClassAction2010

You may be eligible for compensation....
Complaint comments Comments Complaint country United States, Virginia Complaint category Loans

JP Morgan Chase - I guess its time to revisit my bank and switch to a customer friendly bank

Posted:    Stoonddel
Complaint Rating:  100 % with 2 votes
I have been a loyal chase client for over 10 years. I've had a chase credit card for 20 years. I missed 1 credit card paymnet = when i was out of work, I just received a letter threatning legal action.

I have my banking, IRA and mortgage (no delinquent payments) with chase. I guess its time to revisit my bank and switch to a customer friendly bank....
Complaint comments Comments Complaint country United States Complaint category Banks

JP Morgan Chase - I have been waiting 5 months to talk with someone who could properly ‘negotiate’ a settlement

Posted:    Kevere3
Complaint Rating:  0 % with 0 votes
I have been working with Chase on a short sale for 5 months now. I call each day for an update and am repeatedly assured that someone will get back to me in 48 hours, or 7-10 days, or 3-5 business days. I can call 4 times in one day and get 4 different answers. I have even been told the file was in a status that is not allowed for the type of loan that we are working with.

Yesterday I called and was advised the file was ‘closed’. The reason was because the buyer had backed out of the transaction. This is totally FALSE, the buyer is still waiting for a short sale approval....
Complaint comments Comments Complaint country United States Complaint category Business & Finances

JP Morgan Chase - fraud

Posted:    moe mcanally
Complaint Rating:  0 % with 0 votes
I had a credit card with Washington Mutual, JP Morgan Chase bought them out and never contacted me to let me know. I never got any bills from them. I made a payment to WaMu in may 08 and paid my payment. I never got another bill and wasnt aware of Chase taking over that company. a year and ahalf later I get calls from Scott & Brock, lawyers for Chase, telling me I owned them over 5000.00 in debt. When I made my last payment to WaMu I owed them only 1500.00. The lawyers Brock & Scott never would tell me who bought out WaMU and have charged me thousand upon thousands of dollars in fees due to their...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

JP Morgan Chase - Jobs to other countries

Posted:    This is BS!
Complaint Rating:  100 % with 2 votes
JP Morgan Chase is sending jobs overseas. The financial system in this country has been bailed out by the Fed, the US government and ultimately by the American Taxpayer. And to show it's appreciation, JP Morgan is shipping countless jobs overseas to India at a time when the US unemployment rate is 10% and the real unemployment rate is close to 18%.

Shame on these greedy bastards. Pedatory lending to put loans on the books and then minimal willingness to work out details. Principle write-downs and lower interest rates to mortgage customers they should have never given a loan to...
Complaint comments Comments Complaint country United States Complaint category Banks

JP Morgan Chase - very rude customer service rep

Posted:    hatechase
Complaint Rating:  100 % with 1 votes
Very nasty attitude from a Mrs. Williams in the student loan department. She was very rude and nasty from the get go and even hung the phone up on me! When I called back she happened to answer again and was even twice as nasty! Take your business elsewhere folks. chase is very undeserving of it. And prior to dealing with her and even after dealing with her, I was STILL getting the run around!...
Complaint comments Comments Complaint country United States Complaint category Banks

JP Morgan Chase - Tennessee - Unauthorized drafts from my checking account

Posted:    BethMcC
Complaint Rating:  0 % with 0 votes
I have been in contact with representatives from JP Morgan Chase's Auto Finance division for over a month now, with no return call nor any attempts at resolution to my issue. My auto loan with this bank was paid in full in February of this year. I had previously set my account up for automatic payments from my checking account (with a separate bank) to Chase and was told those automatic payments would cease when the account was paid in full. Not so. Two drafts have been pulled from my bank account after the account has been 'closed' by Chase. After calling to see where the payments...
Complaint comments Comments Complaint country United States, Tennessee Complaint category Loans

JP Morgan Chase - Awful, awful, awful

Posted:    Bret
Complaint Rating:  0 % with 2 votes
I received a letter from Chase, so I called the number. I ended up speaking with Kathryn (a mortgage consultant - a sales woman). She convinced me to refinance and had me give her my credit card number to apply. The same day, I was charged $750.00 on my credit card. When I discovered that the information was not the same as the flyer I received, and I just did refinance last year, I called to cancel the application. I spoke to Kathryn and her supervisor Angie, both saying I could not change my mind and $750 was non-refundable. Then called numerous times and left messages, never heard back. I think...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

JP Morgan Chase - Texas - bogus fees

Posted:    christopher1969
Complaint Rating:  100 % with 1 votes
Chase has done it once again, I made a deposit into two accounts. My business account and my personal account. my business account was posted correctly but my personal account was held up for some reason. All of a sudden all these fees started popping up on my personal account! so far I'm at 275.00 and counting. (fyi the deposit was the same check split into both accounts) How can one half of the check post and the other half not post? I thought it was like being preggie, either you are or you aren't. Chase is making money hand over foot by charging thes outrageous fees for no reason....
Complaint comments Comments Complaint country United States, Texas Complaint category Banks

JP Morgan Chase - Florida - Scubags

Posted:    Boycott_Chase_Bank
Complaint Rating:  90 % with 10 votes
A Tale of Two Dirty Banks
(Boycott J.P. Morgan Chase & Bank of America)


J.P. Morgan Chase is the dirtiest, most corrupt, not only bank, but business in America. I would call them mafia, because they are a criminal enterprise, but I do not want to offend the mafia by putting them in the same category with this scumbag bank. I guess Jamie Dimon missed his ethics class at Harvard Business School. His company’s policies are a direct reflection of his character, and he is a scumbag dirty pig. I lost everything and I can’t even get a job because J.P. Morgan...
Complaint comments Comments Complaint country United States, Florida Complaint category Banks

JP Morgan Chase - California - Student Loan Repayment and no Deferrment

Posted:    Trice79
Complaint Rating:  100 % with 3 votes
I graduated from college in May 2009, I had several private loans with a co-signer through Chase and some Federal Loans as well. The time for repayment began December 7, 2009. I applied for a forbearance, as I am not employed full time yet and cannot afford the $253.00 in payments per month. They began to call non stop two days later. When I informed them that I had applied for a forbearance, they said ok and to keep checking back. I have spoken to Chase about 6 or 7 times in the last month. Each time, they never provide all of the information that I need, but just enough to get their payments....
Complaint comments Comments Complaint country United States, California Complaint category Banks

JP Morgan Chase - New Jersey - unethical NSF charges, entrapment

Posted:    Families Hurt By Chase Banking
Complaint Rating:  100 % with 7 votes
JP Morgan Chase and it's upper management should be held accountable, fined and jailed for taking advantage of the public and small businesses.<br />
<br />
Ever since the merger of bank one and Chase in 2005, and appointment of their ceo, their practices have become highly unethical. Unfortunately many individuals are unable to effectively articulate the problems to an "ethical/legal" status so they continue to hurt and deceive the public who trusts their money and small business dollars to this long standing trusted name. <br />
<br />
Complaint comments Comments Complaint country United States, New Jersey Complaint category Banks

JP Morgan Chase - Scam and theft

Posted:    AmFurioso
Complaint Rating:  100 % with 2 votes
Just a warning to all unassuming consumers...I have been a customer in good standing with JP Morgan Chase, formerly Washington Mutual credit card company. NEVER late with a payment. When I first received a credit card form them over 2 years ago, I had a 6% interest rate. Today, just 2 years later they have imposed on me a 48% interest rate. I have spoken to several representatives, and all I can get from them is their empty apologies and their annoying and patronizing prattle on how they value and care about their customers, while in the very same breath give me an imphatic "NO, we will not...
Complaint comments Comments Complaint country United States Complaint category Business & Finances

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