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1.6 440 Reviews
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Zynga reviews 1

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7:20 pm EST

Zynga Zynga allowing sexual harassment

Zynga poker has been contacted by at least 50 people over being abused by a few males on game. They watch us and if we talk about our families they come on and make sexual remarks about our children. Talking about sexually assaulting or abuse over the internet is a felony made by the Supreme Court. Zynga doesn’t care. Talk about wanting us raped and sexually assaulted. We have sent 100’s of emails to Zynga. Then we get a generic letter stating to use the report button. We do that all the time. Instead of doing something they tell us to just block them. This has been going on year and they follow us all the time. If we do make a remark at them we get blocked for a week or banned for life it’s bs.

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Zynga complaints 439

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2:38 am EDT

Zynga Game play

I am having trouble getting my Self suspended acct back after a year ... I keep getting no response from them then when I do it's always we will get it back then NOTHING

Desired outcome: Just want my game back

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7:25 pm EST
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I was playing poker and seen that my account had been somehow compromised as a message appeared on my screen stating multiple screen open i left the game and went on facebook to check and was logged out someone had hacked my facebook and hacked into my zynga poker i could not enter the game at all untill i reset my passwords then i go on my poker and relise...

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12:08 am EST
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Zynga Never received purchases

I made 2 purchases on game FarmVille 2 on 1/31/23, 1st purchase of $28.61 did not show in my FarmVille Bucks so I tried again this was my second purchase. I contacted support, supplied necessary proof, ie bank statements, screen shots of game, and email confirm from Zynga saying funds were taking out of my account.

I received no return funds or the items I purchased the 2 purchases totaling over $50! am extremely angry and am ready to never play another Zynga game again if this is not resolved!

Claimed loss: 28.51 + 28.61 = $57.22

Desired outcome: Farm Bucks I purchased onto my FarmVille2 account or funds returned to my bank account!

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Is Zynga legit?

Our verdict: Complaints Board's thorough examination reveals Zynga as a legitimate entity with notable strengths. Despite a 15% resolution rate on customer complaints, which invites a closer look, Zynga stands out for its commitment to quality and security. Clients considering Zynga should delve into its customer service record to gauge compatibility with their expectations.

Zynga earns 91% level of Trustworthiness

Perfect Trust Endorsement: Zynga achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Zynga. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Zynga has registered the domain name for zynga.com for more than one year, which may indicate stability and longevity.

Zynga.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Zynga.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Zynga.com you are considering visiting, which is associated with Zynga, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Zynga as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Zynga website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While Zynga has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 15% of 439 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Zynga. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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5:18 am EST
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I have play zynga Poker before and deleted when I had enough playing it. It has been close to a year, maybe 10+ month since I had the app on my phone. I just downloaded the app a few days ago, but I haven't started playing any games yet. When I opened the app to play, I saw the message saying my account is suspended. I emailed support to ask what happened...

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5:13 pm EST

Zynga Wizard of Oz - game play

I was supposed to have won 10,000,000,000 but did not get awarded. I notice now the game is not even there. Wizard of Oz Slots - Game "City of Wonder." I just finished a puzzle last night 1-31-24 to be awarded the bigger prize and should have won 10,000,000,000. I cannot even send a picture of the particular game as it is not located on located on any slot in the pyramid game. Please check into it.

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12:49 am EST
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Zynga Zynga Poker

What? You have pocket Aces?! Well, of course you have to call the idiot who went all in, preflop. Only, this isn't like real life. The idiot who went all in will have some garbage hand like 3 9 os, or J 5. If this is the type of poker you love playing, then Zynga is the game for you. Bad beat, after bad beat, with the @ssholes who beat you taunting you as they win with absolute garbage. I LOATHE this game with a passion!

Claimed loss: My time.

Desired outcome: For Zynga to go the way of VHS and the crack cocaine epidemic.

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9:25 pm EST
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Zynga I was charged .99c but I didn't purchase or order anything from Zynga

A 99c debit amount showed up in my USA bank statement from Zynga. This is a game website which I have never knowingly visited. I don't play online games and I live in Australia, so this is super weird. I know its not much but I don't know if this is going to be a recurring billing or how it occurred, but I definitely didn't make this purchase. I want my money back and want to make sure I don't get debited by this company again. Thanks for your help.

Claimed loss: .99c

Desired outcome: Money refunded and to make sure there is no recurring billing.

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2:08 pm EDT
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Zynga Words with friends game

All of the American flags have been changed to Ukraine and Hamas flags in the WwF games. Zynga has not responded, and has not done anything to change it back. We do NOT support Hamas or any other terrorist group. If Zynga supports terrorist groups they should be shut down. They took our right away to post an American flag. And instead has put a Ukraine and Hamas flag next to my name, this is in violation to my rights as a US citizen. Hamas kills men, women, children and babies. I will NOT be labled a follower of them. The posted pic is only one of many. It only allows me to post one.

Claimed loss: Team is extremely upset, and I myself suffered sleep loss and have been highly stressed. It has taken up many hours of my valuable time researching lawyers and interviewing others going through the same issues.

Desired outcome: Put the American flags back! Remove any terrorist organizations out of the game app. And compensation for my stress and time.

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11:31 pm EDT
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I just bought a new iPhone. Every single app on the old iPhone transferred seamlessly to the new phone — except for Words with Friends. They no longer have a customer service support phone line. I emailed Zynga, and all I got back was vague, general instructions that did not work, no matter how many times I tried. I became so frustrated that I just decided...

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6:08 am EDT
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Zynga Gin rummy

Hi. I finished the wheel on gin rummy and I’m unable to spin the wheel! I can’t play a game because it keeps going to the wheel on start up and then it won’t allow me to spin. I’ve deleted and uploaded the game numerous times but to no avail.

I have been playing this game daily for years and this is the first time it’s happened. The spin the wheel screen is smoky. Bizarre.

Please help.

My email is [protected]@hotmail.com

Thank You

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1:14 pm EDT
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Zynga Permanent Gift block removed

You offered a onetime only permanent gift block and I PAID FOR IT! I just logged on and it is GONE! WHY?

I keep contacting your company and EVERY SINGLE TIME I DO something happens to my account after the fact!

SO... YOUR EMPLOYEES are able to HARASS poker players at THEIR WHIM?

WHY is that allowed?

I truly hope and pray ALL of my issues, complaints and contact of ALL FORMS is still on file with your company because NOW I'm about to go up and over until someone can FIX the WRONG that is being done to my account aka me!

Thank you once again for wasting my time with YOUR employee's pettiness with my poker issues!

Desired outcome: Play poker once again w/out YOUR EMPLOEE'S interfering with any of it!I PAID to have PERMENANT NO GIFTS where is it? Someone such as myself who has LIMITED INCOME is losing money because of those ALL IN IDIOTS!!

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8:54 am EDT
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Still I am out of pocket all purchases from zynga games csr racing 2. I paid zynga over £5000 of in application purchases. There's about 30 cars missing my profile. The profile got corrupted during your hack where 180 million users had all their data stolen. However I was one of the customers that have a financial lose. Mines £5k to zynga games. My...

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8:44 am EDT
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Zynga Gin rummy plus is cheating I would like something done about it

I've been playing gin rummy plus for a long time. But I start playing and they keep making me lose. I play and play I win one game and lose 10 or 15. Ok they are cheating I try and try and still most of the time they make sure I get wrong cards they make sure I don't win. It's not right I went up to over 30000 points and all of a sudden they take it away. Now tell me that isn't cheating. The more I play the more I lose. I'd like something done about it please. Claire Perry

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10:23 pm EDT

Zynga Words With Friends

Hope this isn’t going a second time. For years I played Words With Friends with no ads. I change my name from Bruce B. to BBonner because of trouble with some women playing game. Then I paid 9.99 for no ads for no ads which turned out to be only for a month. But I shouldn’t have to have made this payment.

Then in late August I made a one time payment of 12.99 for no ads. Then 10 days later I get ads. They can’t give me ads. There was a price out there and I paid it. It’s like something that never happens. You buy something on saw and later you get a letter saying you owe more money because bargain sale was rescinded.

Somehow got my old name of Bruce B, back but am still getting ads

Desired outcome: Either want no ads under BBonner or Bruce B.

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8:06 am EDT
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Zynga Wizard of Oz Slot Game

I was charge mulitable times for game credits...
Pending
POS DEBIT PP*GOOGLE ZYNGA INC MOUNTAIN VIE CA 00CN08688 (...0063)
POS DEBIT PP*GOOGLE ZYNGA INC MOUNTAIN VIE CA 00CN08688 (...0063)
Card
−$21.54negative $21.54

Pending
POS DEBIT GOOGLE *ZYNGA INC G.CO/HELPPAY CA 00NN03134 (...0063)
POS DEBIT GOOGLE *ZYNGA INC G.CO/HELPPAY CA 00NN03134 (...0063)
Card
−$21.54negative $21.54

Pending
POS DEBIT GOOGLE *ZYNGA INC [protected] CA 00NN03134 (...0063)
POS DEBIT GOOGLE *ZYNGA INC [protected] CA 00NN03134 (...0063)
Card
−$21.54negative $21.54

Pending
ZELLE PAYMENT TO NICSON [protected]
ZELLE PAYMENT TO NICSON [protected]
Zelle debit
−$30.00negative $30.00
I only approved one transaction of $19.99 which is $21.54 I guess with tax.
THIS HAS HAPPENED IN THE PAST AND MUST BE CORRECTED ASAP I ALSO WANT MY DEBIT CARD REMOVED FROM ZINGA GAMES IMMEDIATELY!

Desired outcome: TOTAL REFUND AND CARD REMOVED ASAP!

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7:51 am EDT
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Zynga False advertising

The adverts that pop up when I'm playing Words with Friends disgust me. Ads making ridiculous claims about losing stones in weight within days, ads that say you can make thousands of dollars/pounds every month by playing bingo, etc. It's just false advertising, and such ads should not be allowed on Zynga. You know what you're doing by allowing such advertising, but you don't care, and you don't even care if you get fined. You'll just carry on. What a morally bankrupt company Zynga is.

Desired outcome: Removal of false advertising.

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2:47 pm EDT
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Zynga FarmVille 3

I’ve been double charged on my FarmVille 3 purchases for the past 2 months and didn’t realize it until this month. How can I prove it?

I’ve gone through my bank statements as well as on the app and it’s ridiculous. I never spent $49.99 on gems . I did select the $29.99 but that was the most I’ve ever selected. . Recently selected4.99 and sure enough , received an email from Apple that I was billed 9.98 . How can I prove all this ? Has anyone else had this issue recently? I see older posts about it and posts for other games .

Desired outcome: Refund half the money I was charged since June.

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2:41 am EDT
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Zynga Advertising

Whilst playing 'Words With Friends' on my mobile phone I had an advert displayed advertising cheap electric bikes.

Although the company are from China they stated that they have a warehouse in London.

I ordered and paid for an electric bike costing £40.59, even though it seemed very cheap, as the reviews seemed genuine.

I was able to track the item on line and when it finally turned up, from China for some reason, it was actually a cheap tacky necklace.

I have been in touch with the company by email ([protected]@wholesaleonline.top) but not surprisingly have heard nothing back.

On my credit card statement they are listed as ABT sportswearpro.

As I have had no luck in getting a refund and this was obviously a scam, I thought I would report the issue to you as you allow these frauds to advertise on your sites without, obviously, checking the legitimacy of the business in the first place.

Desired outcome: Full refund

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7:08 pm EDT
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Zynga Gin Rummy Plus

My account was permanently suspended for no reason whatsoever. I play that game when I can, usually lose, and I do not use the chat feature, so I could not have offended anyone. I tried to use the online help feature, but this game is not even listed in the menu. There was no warning or any type of communication with anyone other than drawing and discarding cards so I can’t imagine what could’ve happened.

Desired outcome: Put my account and all of its coins back together!

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12:28 pm EDT
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Zynga FV2 refusing to load

I have been playing FV2 for decades now and have never, ever had loading issues until now. I have the FV2 launcher, always have had. The progress bar has been stuck in the same place for 3 days now. Everything connection related is normal. No issues at all with anything else except Zynga's inability to get me loaded and to reply or talk to me. They are refusing to talk to me. I do not have Chrome or Firefox but that has never been a problem. Zynga has been perfect through all these years, until now. Why?

Desired outcome: fix your loading problems, get me back to playing

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Overview of Zynga complaint handling

Zynga reviews first appeared on Complaints Board on Aug 3, 2009. The latest review Game play was posted on Mar 15, 2024. The latest complaint Words with friends 2 was resolved on Sep 17, 2022. Zynga has an average consumer rating of 2 stars from 440 reviews. Zynga has resolved 67 complaints.
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  1. Zynga contacts

  2. Zynga phone numbers
    +1 (800) 762-2530
    +1 (800) 762-2530
    Click up if you have successfully reached Zynga by calling +1 (800) 762-2530 phone number 0 0 users reported that they have successfully reached Zynga by calling +1 (800) 762-2530 phone number Click up if you have UNsuccessfully reached Zynga by calling +1 (800) 762-2530 phone number 0 0 users reported that they have UNsuccessfully reached Zynga by calling +1 (800) 762-2530 phone number
  3. Zynga emails
  4. Zynga headquarters
    699 8th Street, San Francisco, California, 94103, United States
  5. Zynga social media
Zynga Category
Zynga is related to the Computer and Video Games category.

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