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AuraBloom Customer Service Phone, Email, Contacts

AuraBloom
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AuraBloom reviews 5

ComplaintsBoard
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2:10 pm EDT

AuraBloom Beautiful concept with some concerns

As someone interested in how crystals can make life better, I was excited about AuraBloom and their monthly crystal packages. Getting special crystals every month sounded like a perfect mix of nature's beauty and personal care. But my experience with AuraBloom has been a mix of liking and wondering, similar to what others feel.

Some crystals from AuraBloom were really beautiful, better than what I've seen in other online stores. For example, their Septarian stone was very special and added nicely to my collection. Also, AuraBloom's customer service and the happiness of opening a new set of crystals every month have been good parts of this experience. The way they handle everything from signing up to getting the package has made each delivery feel like a special gift.

However, not everything was clear at the start. The "free monthly package" offer actually required paying for shipping, which was confusing. Also, sometimes the crystals didn't match their descriptions or the quality wasn't as good as I hoped. I've read about others getting stones that were dyed, making me question the real value of what's offered.

In the end, the idea of AuraBloom sending crystal magic to your home is very nice and could be very meaningful. Discovering a new crystal is exciting, and the good customer service makes the process even better. But, with mixed reviews, especially about the realness of the products and if the price is fair, it's good to be a bit careful.

For AuraBloom to really win over people who love crystals, they need to focus on being more clear and honest and checking the quality of their crystals better. This is the only way AuraBloom can match up to what people expect and trust.

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AuraBloom complaints 4

ComplaintsBoard
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4:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

AuraBloom Unauthorized transaction

I signed up for a monthly subscription with this company. Upon realizing they were going to be increasing the price I decided to cancel the membership which I did successfully. Two months pass by and out of the blue I’m charged for the increased price monthly subscription. I tried reaching out to customer service on multiple occasions with no response.

Claimed loss: 21.97

Desired outcome: A refund

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Gaila Woodard
, US
Feb 22, 2024 9:14 am EST
Verified customer This comment was posted by a verified customer. Learn more

I emailed them and told them "point blank" to cancel my subscription, that I was NOT willing to pay the 21.97 fee. They emailed me back and said I could continue to pay the original amount, which is $12.95 per month. I still have the emails, wish I could post them to show everyone on here. They are not good about getting back if you contact them via their "contact us" email addy, however if you reply back through some of their other emails, then they will reply back. It's kind of [censored]ty, of them, but I did get what I requested, and they were VERY NICE to me via email. SO GOOD LUCK TO ALL...

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12:21 am EST
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AuraBloom They’ve made it nearly impossible to cancel the VIP monthly Crystal subscription!!

I decided to signup for the VIP crystal subscription, which I’ve been receiving for the last three months but I’ve noticed a significant increase in price.

The original sign on amount was supposed to be “Free”, just pay the $9.99 in shipping fees, but I’m noticing it’s been increasing every month since… ( Aug. $9.99, Sept. $14.99, Oct. $24.99 and I’m not sticking around for November’s but nowhere on their official site, can you to access your subscription management.

It’s really frustrating, so I’ve emailed the company to try to terminate my membership with them and I’m impatiently waiting for them to respond.

This isn’t a good business practices!

Desired outcome: Cancel Subscription membership and get a $20.00 reimbursed for the overcharged difference of our original $9.99 subscription fees.

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7:57 pm EST
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AuraBloom Refund not received

I worked with Aurabloom for a month to test them out after being contacted by Chris. At first, they were responsive and dedicated to helping my campaign go smoothly. The campaign ended up not being successful, (which is alright, my industry just wasn't a good fit). I then requested my refund which was my right per our signed contract. However, once I did this, all communication from Chris stopped. I've attempted multiple times to contact Chris over the 1 month+ since I originally requested the refund, and still no response. The company currently owes me $1040.

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Is AuraBloom legit?

Our conclusion: AuraBloom's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

AuraBloom earns a trustworthiness rating of 65%

Generally safe, but check closely before sharing details.

We found clear and detailed contact information for AuraBloom. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

AuraBloom has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Aurabloom.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • A user on Complaintsboards.com notes that they were interested in purchasing a product from AuraBloom, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • AuraBloom protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to AuraBloom has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We have detected an internal review system on AuraBloom's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
  • We found that AuraBloom website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
ComplaintsBoard
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1:31 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

[protected] Andrew from Aura Bloom is the worst SEO service provider ever. He has no idea what he is doing and is incomptent. I would not recommend you to hire Auro Bloom the company that is really ran by Douglas J Trentor, Phone number: [protected], State: WI, City: Superior, Zip Code: 54880. Christopher Johnson, Andrew Trentor and all of the staff at...

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Frequently asked questions (FAQ) about AuraBloom customer service
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What is AuraBloom and why do people search "scam" next to it?

AuraBloom is a website many people see on different social media. They say you can be a VIP Crystal tester and get free crystals every month. But, many people look it up with words like "scam," "legit," and "reviews" because they're not sure if it's real. They worry because of how the site asks for subscriptions, does not post on social media anymore, and how hard it is to stop the subscription.

Are there any warning signs with AuraBloom?

Yes, there are some warning signs with AuraBloom. They don't have a cover photo on their social media page, haven't posted anything since February 22nd, and there's been nothing new for about six months. Also, there's not much information about who made the company or their story, which makes people wonder if it's a serious and real business.

What problems have customers had with AuraBloom?

Customers have said they had money taken without permission, it was hard to stop the VIP crystal subscription every month, and they didn't get their money back. These complaints are on websites like complaintsboard.com and talked about in places like the r/scams subreddit on Reddit, showing that people are not happy with how AuraBloom helps its customers.

How does subscribing to AuraBloom work?

AuraBloom seems to have a subscription where you first get a free trial, and then it becomes a monthly subscription to their VIP Club. But, some customers say they didn't know about the subscription plan and had trouble when they tried to stop it, leading to charges they didn't expect.

Can crystals really heal you like AuraBloom says?

Whether or not crystals can heal is something people believe differently about. AuraBloom and similar places might say crystals have healing powers, but not everyone agrees. It's important to be careful with such claims and learn more before believing.

What should people think about before buying from AuraBloom?

People should look very carefully at AuraBloom's rules, especially about how subscriptions and stopping them work. It's a good idea to look for reviews and what other customers say to understand better if AuraBloom is trustworthy and if their products are good. Because of the issues with stopping subscriptions and not being very open, people should be very careful.

Is AuraBloom's crystal club really giving away free crystals?

Some people talking online have worried that AuraBloom's offer of free crystals isn't completely true because you have to pay every month. The crystals, which are said to be free, actually come with a subscription where maybe the first time you only pay for shipping, but then you get charged every month after that.

Are the crystals from AuraBloom worth the monthly money?

What people say is different. Some feel that the crystals they get don't match up with how much they have to pay every month or what AuraBloom says they are worth. One person said they got a crystal that was worth a lot less than AuraBloom said, which means AuraBloom might be marking up their prices a lot.

What do people say about how good and how valuable AuraBloom's crystals are?

Some people like the crystals just because they're nice to have and they enjoy collecting them, even with the subscription cost. But, there are doubts about how much AuraBloom says they're worth and if the subscription money is really fair for what you get, especially when you look at the usual market price.

Can AuraBloom's crystals heal you?

People don't all agree on if crystals can actually make you feel better. Some think crystals can help you heal, while others see them just as things to decorate with. Believing if crystals can heal depends a lot on the person.

What should people thinking about joining AuraBloom's crystal club know?

People thinking about joining should know that AuraBloom's crystal club works with a subscription where the "free" crystals actually come with shipping charges and maybe monthly fees too. It's very important to read all the details before joining and think about if the crystals are really worth the subscription money. From what other customers have said, it's good to be careful of what AuraBloom promises.

Overview of AuraBloom complaint handling

AuraBloom reviews first appeared on Complaints Board on Jun 5, 2018. The latest review Beautiful concept with some concerns was posted on Mar 24, 2024. AuraBloom has an average consumer rating of 1 stars from 5 reviews. AuraBloom has resolved 0 complaints.
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  1. AuraBloom contacts

  2. AuraBloom phone numbers
    +1 (218) 390-9017
    +1 (218) 390-9017
    Click up if you have successfully reached AuraBloom by calling +1 (218) 390-9017 phone number 0 0 users reported that they have successfully reached AuraBloom by calling +1 (218) 390-9017 phone number Click down if you have UNsuccessfully reached AuraBloom by calling +1 (218) 390-9017 phone number 0 0 users reported that they have UNsuccessfully reached AuraBloom by calling +1 (218) 390-9017 phone number
    +1 (218) 393-4746
    +1 (218) 393-4746
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  3. AuraBloom emails
  4. AuraBloom address
    6325 Cambridge Street, Suite № 006, Minneapolis, Minnesota, 55416, United States
  5. AuraBloom social media
AuraBloom Category
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