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Domino's Pizza Complaints & Reviews

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Domino's Pizza - North Carolina, Cameron - Ordering

Posted: 2013-07-22 by    Havanna2243
Complaint Rating:  0 % with 0 votes
Okayyy I call to order pizza and before I even say a word they place me on hold? And I call back on my phone and again on hold but this time no one says anything and for about 8mins till I hung up!?...
Complaint comments Comments Complaint country United States, North Carolina, Cameron Complaint category Food

Domino's Pizza - California, Placentia - Fraudulent charges

Posted: 2012-10-29 by    Pauie
Complaint Rating:  0 % with 0 votes
On Sept 15, 2012 I ordered pizza online for delivery at my mom’s apartment. I used my credit card to order the pizza. So when the delivery driver arrived to my mom’s apartment he had a receipt for me to sign. I signed the receipt and he then requested to see my card which was not a problem. He then scratched his receipt and embossed my card onto his copy which I thought was strange since they already charged my card and also verified that I was who I was. Then the fun started ... on Sunday Sept 17, I received a text message from my bank they have stopped all transactions due to suspicious...
Complaint comments Comments Complaint country United States, California, Placentia Complaint category Unauthorized Charges

Domino's Pizza - Pennsylvania, Johnstown - Placing orders

Posted: 2012-10-14 by    Fred Folta
Complaint Rating:  50 % with 2 votes
For the past several months my friends and I have placed orders by phone for pick up and we get there to pick up our order and the order is wrong and they didn't ask for a name and don't know if our order is ready or where our order is. This is a very substandard store. We have ordered from many other stores and have had no problems. This location needs someone to take control and increase the food and service standards. They don't even know the difference between the two different kinds of sausage they offer. It's just a ridiculous situation and I know I myself hold Domino's...
Complaint comments Comments Complaint country United States, Pennsylvania, Johnstown Complaint category Food

Domino's Pizza - Texas, Waco - Sloppy & Disgusting Food

Posted: 2012-07-13 by    Elle_911
Complaint Rating:  0 % with 1 votes
I recently ordered from Domino's Pizza, and the food was horrific. This was close to a $50.00 order, and ALL of the food was sloppily fixed. We called back today, and made a complaint with the manager, DANIEL, and instead of giving the money back, he offered us a credit, and we agreed to it in the hopes that the food would be fixed better this time around. Well, not surprisingly, it was not. In fact, it was even worse this time!

We ordered 2 bread bowl pasta bowls (Mac N' Cheese and Chicken Alfredo), 2 chicken bacon ranch sandwiches, and an 8-piece order of plain wings....
Complaint comments Comments Complaint country United States, Texas, Waco Complaint category Food

Domino's Pizza - New Mexico, Santa Fe - Extremely Rude mangager

Posted: 2012-07-10 by    hotrod628
Complaint Rating:  100 % with 1 votes
Placed order. Manager told my wife off over phone. Sent my son to get it wouldn't give it to him. Made me go to pick it up. Store has no handicap access but still required me to go into the store during a rain storm. He then said it wasn't my credit card. (Space in last name on credit card that isn't on ID). He then asked for credit card again I showed him it. Told him he could verify with the Bank it is me. So he asked for it again. I dropped it on the counter rather than handing it to him, so he said I threw it at him, refused to refund my money and then called the cops saying I...
Complaint comments Comments Complaint country United States, New Mexico, Santa Fe Complaint category Food

Domino's Pizza - Texas, Sherman - Can't deliver without land line phone number

Posted: 2012-02-09 by    Melba Ramos
Complaint Rating:  0 % with 0 votes
I'm filling this out for someone that doesn't have access to a computer. He called Domino's to order a pizza and was told that he had to have a land line in order for it to be delivered. I have called before from my cell phone before and had pizza's delivered before to the same area. He asked to speak to a supervisor and was told the same thing. He was very upset because he doesn't have transportation and couldn't go to pick it up. He asked if I would fill out the complaint and I told him yes....
Complaint comments Comments Complaint country United States, Texas, Sherman Complaint category Food

Domino's Pizza - Bad Commercial!

Posted: 2011-11-15 by    BrendaLea62
Complaint Rating:  0 % with 1 votes
Every time I see the Domino's Pizza commercial, where the little girl, throws a tantrum and hits the lady in the face with a ball, just infuriates me! The fact that you as a company keep airing it, tells me you condone the little girl's bad behavior! Totally unacceptable to me!...
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

Domino's Pizza - Alaska, Anchorage - Threatend by delivery driver

Posted: 2011-10-29 by    Disgusted
Complaint Rating:  100 % with 1 votes
Driver threatened me, threw empty energy drink cans at my car and revved engine as if to run over me when asked to move from my assigned parking spot. Called Domino's - spoke with manager Brandon Moore. He first told me - yes, I am the manager and we're closing now. I explained what happened, gave license plate of driver. Manager obviously didn't care. Didn't ask for delivery address, said he'd talk to him and hung up on me. I pick up pizzas at Domino's on a regular basis, don't get them delivered. No longer want to do any business with Domino's due to nasty...
Complaint comments Comments Complaint country United States, Alaska, Anchorage Complaint category Food

Domino's Pizza - Terrible Manager - NEVER RECEIVED ORDER!!

Posted: 2011-10-15 by    jjvjessica
Complaint Rating:  0 % with 0 votes
We ordered two pizzas and only one was delivered. We called to have the other pizza delivered and the manager claims that he "didn't hear" us order the second pizza. He was very rude and would not accept his fault and send us the pizza for free which he should have done out of courtesy. We eventually got tired of arguing and just ordered the pizza again and left our guests waiting for food.....
Complaint comments Comments Complaint country United States Complaint category Food

Domino's Pizza - Rude Management Skills

Posted: 2011-10-13 by    nomoredominos
Complaint Rating:  50 % with 2 votes
I'm not sure what difference this will make, but we'll see. I recently called a Dominos store to place a delivery order, but asked if the driver could change a hundred since that's all I had. I was told the drivers only carry $20.00 dollars, to which I understand due to their safety. I then told the lady (which was the manager) o.k. thank you and she responded by just hanging up on me. After a short time I remembered the advertising special of the large carry out for $7.99 so I decided I would call and place the family order and drive 15 miles to pick our order up. Once I arrived...
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

Domino's Pizza - Stay away

Posted: 2011-09-01 by    bmj131329
Complaint Rating:  0 % with 1 votes
I placed an order for delivery at Dominos Pizza in Florence Ms.. I was out on hold for 8 minutes, The guy that took my order was constantly speaking to a co-worker or friend about things that were totally unrelated to work, while i was trying to place my order! He didn't even let me finish my order when he blurted out the price and proceeded to hang up, i quickly asked him why he didn't ask my address since the pizza was to be delivered, he said "yeah i got it" and hung up! He was totally unprofessional!!! i am a waitress myself, I know how important customer service is for a...
Complaint comments Comments Complaint country United States Complaint category Food

Domino's Pizza - cheating in billing

Posted: 2011-08-20 by    Jamal Afzal Sheikh
Complaint Rating:  0 % with 0 votes
i want to complaint about cheating in bills at domino's blue area Islamabad branch, my name is jamal afzal sheikh i visited domino's twice a month, these days in ramazan the manager there is cheating with customers in billing, as it happened with me also. While taking the order they dont take cash in advance and they take order on tables and provide bills on tables and there they cheat people while telling them that some of the products which customer had ordered were not in the offer of ramazan and they had to pay the full amount while here they are lying to cheat, coz many things in...
Complaint comments Comments Complaint country Pakistan Complaint category Other

Domino's Pizza - Sucks

Posted: 2011-08-17 by    batman
Complaint Rating:  0 % with 0 votes
Dominos pizza douglas ave
racine, wi
ordered the two medium pizzas delivery
both were burnt to a crisp, couldn't even eat them
not worth the price...
Complaint comments Comments Complaint country United States Complaint category Food

Domino's Pizza - Company rudeness

Posted: 2011-08-09 by    8nm
Complaint Rating:  0 % with 0 votes
Drivers delivering at 24681 La Plaza Dr. in Dana Point constantly block access to driverways. When asked to move their truck up a few yards, they ignore the request. Moreover, the franchisee claims no responsibility by stating that they are "company" drivers over whom he has no control. Good way to foster customer feelings towards Dominos Pizza....
Complaint comments Comments Complaint country United States Complaint category Food

Domino's Pizza - North Carolina, Hickory - bad food

Posted: 2011-07-30 by    johnhughes
Complaint Rating:  0 % with 0 votes
pickup up a large thin crust pepperoni from the mtn view location. This was even worse than last original crust -which was all crust. The thin crust was neither crust nor was there sauce/cheese to mention. There were several slices of paper thin topping. If had not been burned, might have considered the pizza slices as pepperoni flavored crackers. This was my second try of Domino's after couple years-the original crust last month was all crust, but at least edible bread. I'm sort of curious now to know if deep dish can be worse-betting they can, so Ill just stay away from Domino's...
Complaint comments Comments Complaint country United States, North Carolina, Hickory Complaint category Fast Food Restaurants

Domino's Pizza - Thanked Officer

Posted: 2011-07-23 by    ieman
Complaint Rating:  0 % with 0 votes
On 07/19/2011 I visited Domino's Pizza Amman Jordan determine the Medina branch and they had a lot of work and Zguet Mallk because of the weekly show was a wonderful person runs a restaurant called the truth, Mr. Alaa Muheisen was a beautiful sight in the style of receipt of the request with a smile in spite of the wonderful Zguet work for him was great telling me that the demand will take a quarter of an hour So I laughed and told him that this is difficult smiled and said Nothing is difficult and we have during the waiting period was the move from one place to another with lightning speed...
Complaint comments Comments Complaint country Jordan Complaint category Business & Finances

Domino's Pizza - Why they do not deliver in some parts of Gurgaon?

Posted: 2011-06-25 by    Keshav Arora
Complaint Rating:  0 % with 0 votes
I have just called 0124-68886888 and got to know that human beings does not leave in their own houses. The humans are only those who are living in the corporate or big societies or apartments. They said that Sanjay Gram is out of their delivery area but they do deliver in front of Sanjay Gram at Sector 14. WHAT IS BEING DONE BY DOMINOS IS AN ATTACK ON THE SOVEREIGNTY OF THE INDIAN NATION AS 80% OF OUR POPULATION LEAVES EITHER IN RURAL AREAS OR AREAS WHICH ARE NOT A PART OF SOCIETIES OR APARTMENTS. I SHOULD ADVISE DOMINOS TO CLOSE THEIR OUTLETS IN INDIA AS THEY COULD NOT REACH OR DOES NOT HAVE THE...
Complaint comments Comments Complaint country India Complaint category Food

Domino's Pizza - bad quality of food and service

Posted: 2011-06-07 by    Sultan Ahmed
Complaint Rating:  0 % with 0 votes
Dear Sir,
I as a citizen of India want to inform you about one of the company which is running in Nehru Place near Satyam cineplex, New Delhi=110019...Me and my family watched a movie on 7-6-11(8pm show)...and after watching movie we went to Domino's, which is one of the biggest Pizza brand...it is very sad to inform you that this biggest brands are not providing proper service and proper food to their customers...people use to pay such a high cost for eatables but if it is tasteless and proper service is not provided to the customers, it became very frustrating and disgusting...the...
Complaint comments Comments Complaint country India Complaint category Products & Services

Domino's Pizza - Service

Posted: 2011-05-29 by    Beverly Jo
Complaint Rating:  0 % with 0 votes
I ordered a pizza and when you come to my condo community there are clear instructions on how to operate the gate. The driver called from the gate and requested a gate code. I explained what he had to do to call my unit so I could buzz him in. The store manager called me and I explained to him the directions at the gate and he told me without a gate code they were returning my order to the store. I have lived here over 7 yrs and the procedure for entering the complex has always worked. They straight out refused to follow the directions. The mgr was very rude and told me to call someone else for...
Complaint comments Comments Complaint country United States Complaint category Food

Domino's Pizza - Bad customer service

Posted: 2011-05-17 by    same73
Complaint Rating:  100 % with 1 votes
One day I order Two deep dish pizza at domino's location at 7816 Louetta Rd
SPRING, TX 77379.They deliver wrong pizza

then I called the manager he said I have to pay more which was I already paid .they charge me two deep pan pizza and gave me one deep pan pizza and they are not sorry for that also....
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

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