Buffalo Wild Wings’s earns a 1.3-star rating from 5 reviews and 483 complaints, showing that the majority of wing aficionados are dissatisfied with dining experience.
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Buffalo Wild Wings - Confused and outright disturbed
About 6:30PM on June 12th a manager{Diamond} came over to me after I ordered & asked 2 see the pictures I took w/ my cell phone, confusingly I showed him the 2 Pics of a Gift Card my mother gave me be4 she died last year leaning up against a water&beer. He said I was upsetting customers, so I asked him that I would be glad to move to another table & he just...
Read full review of Buffalo Wild Wingsno points
OK well the points program sucks and is a joke. Last year they didn't give me my points twice on two visits, so I didn't go back there all summer.
Well it happened again twice. once on 4-4-24 i never got mt 300 points and yesterday I only went there because they offered me 3x points on $20 or more. I guess the $36 wasn't enough... If it wasn't for my server I wouldn't have went back. I feel bad for people that work there and depend on tips to live. Because I'm gone for good.
Recommendation: Red lobster has good points program
I keep getting screwed on my points. Please Take all my points and shove them up your [censored], I'm done. [protected] If not I'll order 9000 points worth of food and leave it to go to hell
Not my taste
I've tried to really like this restaurant, as my friends want to go there whenever we are in Peoria. Even had a first date there, but I just can't find any wings that I like. They put WAY to much sauce on them and no matter what flavor you order, it seems like everything taste like Tabasco. I usually have a burning tummy and not feeling well the next day. I'm sure for a lot of people it's great and they love it. I just can't handle their sauce. I think I was ever forced to go back, I'd ask for plain no sauce or sauce on the side.
Yes it's great Brandon was a great and service was
Yes the service was excellent and Brandon was great also didn't take long at all I was excited. I was very impressed about Brandon he did a great job
Food is delicious
Everything is okay, food tastes great. The food is delicious, the wings are great! Loud place full of energy and different kind of people. Large variety of alcoholic beverages and food.
Buffalo Wild Wings Complaints 483
Job interview "no show and no call"
I was contacted by a manager from BWW in Bloomington, Ill. I applied for the job and we agreed to meet on Friday at 2pm. I showed up at 1:30pm and asked the staff to meet with the manager about my interview. The staff were happy to see me there for an interview because he stated that they needed to hire workers.and were shorthanded He also said it was crazy...
Read full review of Buffalo Wild WingsNever received compensation
I started working for Buffalo Wild Wings in May 2025. I worked daily and never got compensated. I basically worked for free.I worked for Buffalo Wild Wings in Lakeland, Florida, I worked and was suppose to receive my check. It got deposited into the wrong account and they refused to compensate me. Then i was retaliated on a got my days cut cause i asked about my money owed,
Read full review of Buffalo Wild WingsBlazin' rewards
They have blocked me from using my rewards. Starting in 2024 they want to "protect me" by sending a code to my cell phone. The only problem is that I don't have a cell phone. The phone number on the account is my home number.
I don't need a cell phone to access my bank, my credit card, my amazon prime or my eBay account through my desktop PC. Sending a code to an email has worked just fine for every other company I deal with.
It's been over a week and they haven't answered my many messages through their web site OR the voice mails I've left (they never answer the phone).
As senior citizens, we can't afford to go to BWW without the rewards program. I guess they just don't care to have us as customers anymore.
Claimed loss: Can't use our rewards. Can't add BOGO Wings reward for Tuesday night (the only night we can afford to go).
Desired outcome: Give me access to my account without requiring me to get a cell phone.
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Is Buffalo Wild Wings Legit?
Buffalo Wild Wings earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Buffalo Wild Wings. The company provides a physical address, 8 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Buffalo Wild Wings has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Buffalowildwings.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Buffalowildwings.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Buffalo Wild Wings and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Buffalowildwings.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Buffalo Wild Wings has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 8% of 483 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Buffalo Wild Wings. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Wrong food item
I placed a order on doordash around 7:15pm on 12/9/23 for 10 boneless honey bbq wings and received traditional. I tried calling the store atleast 5 times just for it to ring till it stated that there was no one to take my call and disconnect me. This was one of worse services i have ever received from a restaurant. This was the store located at 6816 Charlotte pike #110.
Read full review of Buffalo Wild WingsReward points
My name larry o'neal [protected] my email was [protected]@yahoo.com was hacked they were sending nude pics to all my friends, had to shut it down. Had to change it to [protected]@gmail.com. I cant get someone to move my reward points to my new email address. I have 3690 points a cant use till the points are move to my new email address. Every body I seem to help me says sorry. If I cant got my points I will start going to wing stop
Desired outcome: i would like my rewards points
Trying to get seated
i went to the buffalo wild wins store on carruthers road in newport ky on sat october 21 around 12:30 in the afternoon. walked in the door and there were 3 gentleman standing at the seating station,they ask me if i was from around here and i said yes. they ask me if it always took a long time to get seated here? i told them the few times i had been there it...
Read full review of Buffalo Wild WingsCustomer service
drop by to get some wings today at the New Caney location in texas. Had to go around to the front door at 5 after 11:00 because the togo side was still locked. Trey a worker was inside and I let him know the door was still locked and that someone needed to open it. He began to let me know that they were busy stocking things and someone would be there soon...
Read full review of Buffalo Wild WingsManagement
We visited the Buffalo Wild Wings in Beckley WV on Saturday August 5th the for the Nate Diaz fight, there were 9 people in our party. We were watching the fight and a guy came up to our table that I didnt know. He was staying so close to our table was making me uncomfortable, he approached 3 guys at our table trying to have a conversation with them while we...
Read full review of Buffalo Wild WingsDisappointing Experience at Buffalo Wild Wings: Long Wait, Messed Up Orders, and Cold Food
Yo, so me and my crew decided to hit up Buffalo Wild Wings for some grub. We called ahead and they said we gotta wait an hour, which was kinda whack since it didn't seem that packed. But whatever, we waited and finally got seated at two separate tables for 8 people each. Like, why couldn't they just push the tables together? That's just common sense, right?
Anyway, we ordered our food and drinks, but the servers kept messing up our orders. One of my homies even had his food dropped on the floor and it came out cold. Not cool, man. And to top it off, we didn't leave until like 8:30pm. That's a long time to be waiting for food, especially when it's not even that busy.
I don't know about the rest of my squad, but I don't think we'll be coming back to Buffalo Wild Wings anytime soon. It's a shame, 'cause I used to love their wings and sauces. But if they can't even get the basics right, then what's the point?
Poor Service and Disrespectful Behavior at Buffalo Wild Wings in Westerville
to that place.
Buffalo Wild Wings, or B dubs as some people call it, is a restaurant chain that specializes in wings and sports. I recently visited one of their locations in Westerville and unfortunately, my experience was not a good one. I have been to this location multiple times in the past, hoping for a better experience, but it seems like nothing has changed.
One of the biggest issues I had was with the service. We were constantly chasing after our waiter or waitress, trying to get their attention. It was frustrating to have to wait so long just to order our food or drinks. And to make matters worse, our server looked at us and laughed in our faces. I don't know if it was because we were a mixed-race couple or if she was just having a bad day, but it was extremely unprofessional and disrespectful.
Despite the poor service, the food at B dubs is usually pretty good. They have a wide variety of wings and sauces to choose from, as well as other menu items like burgers and salads. However, I don't think the food is good enough to make up for the terrible service we received.
Overall, I would not recommend this particular location of Buffalo Wild Wings. The service was terrible and the disrespectful behavior of our server was unacceptable. If you're looking for a good place to watch sports and enjoy some wings, there are plenty of other options out there.
Disappointing Experience at Buffalo Wild Wings: No Sauces or Fries!
I went to Buffalo Wild Wings in Valley Stream on March 13th, 2022 and I gotta say, I was pretty bummed out. I asked for my sauces on the side, but when I got home, there were no sauces and no fries! What's the point of getting fried chicken if you don't have the sauces to go with it? It's like eating a sandwich without the bread. It just doesn't make sense.
I mean, we paid good money for our food and we didn't even get what we asked for. That's just not right. It's like paying for a movie ticket and then finding out the theater is closed. It's a total bummer.
Honestly, I'm not sure if I'll be going back to Buffalo Wild Wings anytime soon. There are just too many other food choices out there. Why settle for disappointment when you can have something that actually meets your expectations? It's like choosing to watch a bad movie when you could be watching something awesome.
Overall, I was pretty disappointed with my experience at Buffalo Wild Wings. Hopefully, they can step up their game and make sure their customers get what they pay for. Otherwise, they might start losing business to other restaurants that actually care about their customers.
Disappointing Experience at Buffalo Wild Wing in Starkville MS: Overcooked Wings, Slow Service, and Dirty Tables
Went to Buffalo Wild Wing on Sep 16 2022 in Starkville MS. Waited for more than 30 minutes for our order inside the place. Drove back home for 30 minutes only to find out that the wings were the worst I've ever had! They were overcooked, very hard, and tough to chew. I feel like I've been ripped off for the money I spent at this place. I don't think I'll be coming back to this place again!
The service was slow and the food was not worth the wait. The wings were dry and lacked flavor. The sauce was not evenly distributed and the wings were not crispy. The fries were also overcooked and tasted stale. The drinks were not cold and the ice had melted. The atmosphere was noisy and the music was too loud. The tables were dirty and the chairs were uncomfortable.
Overall, my experience at Buffalo Wild Wing was disappointing. The wait time was too long and the food was not worth the price. The service was poor and the atmosphere was not enjoyable. I would not recommend this place to anyone.
Disappointing Experience at Buffalo Wild Wings: Dry Wings and Long Wait Time
I went to Buffalo Wild Wings and had to wait for 15 minutes before someone finally asked if I needed help. I ordered 10 bone-in wings, six of them with lemon pepper and four with habanero mango. However, when I received my order, I only got five of each flavor. It wasn't a big deal, but when I tried to eat them, they were so dry that it was really disappointing. The lemon pepper wings were especially dry, and I couldn't even finish them. I ended up throwing out the habanero mango wings because they were just as dry.
Despite the disappointing food, the lady who eventually served me was really nice and apologetic. However, I don't think I'll be going back to Buffalo Wild Wings anytime soon. The dry wings were just too much of a letdown.
Poor Customer Service and Food Quality at Buffalo Wild Wings in Aberdeen, SD
Buffalo Wild Wings in Aberdeen, SD ain't the best place to go for some good grub. We've tried to order from there a few times during the busy hours and weekends, but the customer service is just plain bad. The folks at the pick up side are always acting like they don't care and don't know what they're doing. We've had to send our orders back three times because of all sorts of problems. The food was cold, too spicy, overcooked, or just plain wrong. It's like they don't even care about getting it right. We ain't going back to that store, that's for sure. They need to step up their game and get it together.
Disappointing Wings and Sides at Buffalo Wild Wings: A Review
Buffalo Wild Wings is a place that's supposed to be all about wings, but honestly, I'm not impressed. I've been to a few different locations with my buddies, and every time we go, we're disappointed by the small, dry wings they serve up. It's like they're trying to save money by using tiny little wings with barely any meat on them. And because they deep fry them, they end up even drier than they already were. I mean, sure, you can drown them in sauce and make them edible, but what's the point?
Don't get me wrong, the sauces are pretty good. They've got a decent selection, from mild to super spicy, and they're all pretty tasty. But when the wings themselves are so disappointing, it's hard to really enjoy them. And the sides aren't anything special either. The fries are just okay, and the onion rings are pretty greasy.
Honestly, I don't think I'll be going back to Buffalo Wild Wings anytime soon. There are plenty of other places to get wings that are actually worth eating. Maybe they should focus on making their wings bigger and juicier instead of just drowning them in sauce.
Disappointing Dining Experience: Poor Service, Terrible Food, and No Atmosphere
This place needs some serious work or just turn it into a carwash. Everything about this restaurant is bad. No one greets you when you come in and the service is slow and unfriendly. The food is just plain terrible. It's a shame that this place is even considered a wing establishment. COVID is over, so why not hire some staff and get a real manager to fix this mess of a food joint. It's a disgrace to the company culture and the community. If you're a white collar executive, you should visit this dump sometime. You'll be amazed at how bad it really is.
B-Dubs Atmosphere is Fun, but the Sauce is Overwhelming
I been to Buffalo Wild Wings a few times now, and I gotta say, I'm still not sold on it. My buddies always wanna hit it up when we're in Peoria, so I keep giving it a shot, but I just can't seem to find any wings that I really like. They always slather on way too much sauce, and no matter what flavor I order, it all just tastes like Tabasco to me. And let me tell ya, my tummy is usually burnin' up after I eat there, and I'm feelin' pretty rough the next day.
Now, I know there are plenty of folks out there who swear by B-Dubs, and that's cool. I'm not tryin' to hate on anyone's favorite spot. But for me, I just can't handle all that sauce. If I ever get dragged back there again, I'm definitely gonna ask for my wings plain, or maybe with the sauce on the side so I can control how much I'm gettin'.
All that said, I will give B-Dubs props for their atmosphere. It's definitely a fun place to hang out with friends, catch a game, and knock back a few cold ones. And they've got a pretty decent selection of other stuff on the menu too, if wings aren't your thing. But for me, it's just not my go-to spot for wings.
Disappointing Experience at Buffalo Wild Wings: Poor Service, Inconsistent Food, and Dirty Restaurant
I tried to order some food from Buffalo Wild Wings online, but when I went to pick it up an hour later, they told me that my order never went through. So, I had to wait another hour for my food. It was pretty frustrating, to say the least.
When I finally got my order, I noticed that some of the traditional wings had too much sauce on them, while others had no sauce at all. It was a bit of a mixed bag, and I wasn't too impressed.
To make matters worse, the website doesn't seem to be working properly anymore. So, when we tried to call in our order instead, they just hung up on us. It was really frustrating, and it made me wonder if they even care about their customers anymore.
And if that wasn't bad enough, the traditional wings are now about half the size they used to be, and the prices just keep going up. It's pretty disgusting, to be honest.
To top it all off, the restaurant itself is not very clean. The carpet is dirty, and the tables smell like mold. It's not a very pleasant place to eat, and it's definitely not worth the money.
Overall, I have to say that Buffalo Wild Wings has really gone downhill. I used to love this place, but now I'm not so sure. If they don't start improving soon, I don't think I'll be coming back anytime soon.
Worst restaurant ever
On 4/28/2023 we stopped at 5:30 at the 111 Jet Blvd Frankfort Kentucky location. Upon enter several employees looked at us but no one spoke to us then finally a middle aged blonde haired lady reluctantly seated us. This was the most unwelcome restaurant we have ever set food in, it was as though they hoped we would walk out. After several minutes of sitting...
Read full review of Buffalo Wild WingsA server at store #3518, Buffalo Wild Wings in Waynesboro, VA 22980, 437 Tiffany Dr, Ste A
Arrive about 3:30 pm on Sunday 4/2/23 four people table 222/1, Server Jalesa.
Got our food on time, she checked with us, all was well. I asked for more ranch dressing for my wings, Jalesa stated I be with you... Then I waited five or more minutes for the wings will my food got cold. She was doing something on the order register, located near the table. So I said again can I get some ranch dressing.
Jalesa turns and says to me I will get your ranch when I finish putting this order in the register in a real nasty. Then turned and continued to work on the register. The manager was requested by me she came and move the server to another table. I would like a refund.
Server - Jalesa
Table 222/1
Guest 4
#30072
Customer - Roger Norrell, 124 Fairmont Drive Staunton, VA 24401 / [protected]
Overview of Buffalo Wild Wings complaint handling
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Buffalo Wild Wings Contacts
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Buffalo Wild Wings phone numbers+1 (866) 704-0777+1 (866) 704-0777Click up if you have successfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number 16 16 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number 2 2 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number78%Confidence scoreGeneral Information+1 (800) 499-9586+1 (800) 499-9586Click up if you have successfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone numberUnited States+63 26 327 489+63 26 327 489Click up if you have successfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number 1 1 users reported that they have successfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number 3 3 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +63 26 327 489 phone numberPhilippines+1 (952) 540-2043+1 (952) 540-2043Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone numberMedia Contact+1 (952) 278-9553+1 (952) 278-9553Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone numberDirector Of Public Relations+1 (952) 593-9943+1 (952) 593-9943Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone numberChief Strategy+1 (952) 543-2227+1 (952) 543-2227Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number+1 (510) 582-5781+1 (510) 582-5781Click up if you have successfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone numberCustomer Service
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Buffalo Wild Wings emailsbwwpublicrelations@inspirebrands.com100%Confidence score: 100%Support
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Buffalo Wild Wings address5500 Wayzata Blvd, Ste 1600, Minneapolis, Ohio, 55416-1237, United States
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Buffalo Wild Wings social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
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Recent comments about Buffalo Wild Wings company
Stolen points from 2000 miles away


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