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IHOP Customer Care Service

IHOP Restaurants LLC

450 North Brand Boulevard
United States - 91203

Customer Support Phone Numbers

+1 866 444 5144 5 3

IHOP Complaints & Reviews

Ihop / Overall experience

Marissa_martin12 on Nov 21, 2016
Hello. My name is Marissa and I'm emailing a complaint about the IHOP located at 6289 Fallsview Blvd. I ordered the Belgium waffle, which I always get when I go to any of the IHOP locations. After the first two bites, I noticed that the waffle was sour as if it was under cooked or the...

I Hop Restaurant / Don't acknowledge veterans discounts at miami ihop

Vielma on Nov 15, 2016
My sister is an Iraq war veteran she went to IHOP in Miami where she now lives thinking that on Veterans Day she would get a free meal as all other restaurants honor our Veterans on this day with a free meal to her surprise she was asked what that was and told they don't do that at their...

IHOP East Brandon Boulevard / Stand-in manager Bernie at the East Brandon IHOP

Anthony Stuart on Oct 15, 2016
I frequent the East Brandon IHOP very often. I love going to that IHOP but on October 13th between 8 p.m. and 9 p.m. the the regular manager was out for surgery and a stand-in manager called Bernie was on duty. I brought a young lady there that night because she was having a stressful time...

Ihop / Service

Feisteff on Aug 13, 2016
We were around the area at manassas IHOP to have our car serviced. We had to walk to IHOP to have breakfast since it will take 2-3 hours for the service to be done... (We love IHOP by the way) but the service of the crew in Manassas was terrible. Our server was Beverly and i dont really...

I Hop Restaurant / Food bought out wrong sent back brought the items back out with food items sent back brought back out cold and no good.

Arlene Myers on Apr 29, 2016
On 4/29/2016 at 6:15 am in Lindale Texas went into I Hop to have breakfast. Ordered what we wanted, took a long time to get coffee to us. Then when food came out mine was wrong the eggs were cooked soft like I asked but no hashbrowns and English muffin was over cooked that I could live...

Ihop / Service/Food allergy - Real Eggs - Customer Complaint No. 497620

Verletz H. Anderson on Mar 28, 2016
On March 17, 2016, I visited a I Hop Restaurant in Palmdale, CA. My husband and I ordered their special. Upon ordering, I requested egg beaters soft due to me being allergic to eggs. When she returned with our breakfast, I took a look at it and noticed that the eggs were not soft like I...

Ihop / Service

Vannorman on Mar 8, 2016
On 03/08/16 @7:00PM my family and I went the IHOP in Brookhaven, MS after about 10 minutes there we finally had our order taken which was fine but after about 20 more minutes we still did not have our drinks. At this point I asked to speak to a manager and had a young lady come out that...

Ihop / Poor management & waitress customer service

Reviewer88845 on Feb 14, 2016
Omg. My name is Dr. Kris Falcon. Horrible and humiliating experience. After a 45 minute wait, me, my husband, and family, one who is disabled and a Diabetic in need of taking his meds with food, who were visiting my house here in Pooler GA from North Carolina went to the 24 hour IHOP in...

Ihop / Service

Dee Will on Feb 7, 2016
1. I was passed over during seating. 2. I was place and had to wait over 20min for serves. I only received it because I ask if the lady that was passing by was the Manger. She took order.(Not what I ask for like I wanted it) 3 I sat there another 10 min request Water and the Waitress said...

Ihop / Servers

Reviewer91834 on Jan 24, 2016
On Friday-Saturday January 23-24 appx 1am I visited the Beavercreek location with a friend. After being sat down by server Caitlin next to the kitchen doors we were waiting for a longtime to get served finally she came back and said "I will take you drink order only" We gave her our...

Ihop / Very poor service and food

Reviewer97200 on Aug 30, 2015
My husband, grandson and myself visited this location on 08/20/20015. I would consider ourselves good customers as we frequent this restaurant on the average on 1-3 times per month. On this particular day, we arrived at approximately 11:00 for brunch. We were seated promptly. It took...

Ihop / Fired

Reviewer39440 on Aug 28, 2015
Began there beginning of August was fired same day over another girl lies bout me working at dollar tree, I left unlike her who was fired this past may. He wouldn't listen Rashied never paid me for that day and never called back about IHOP nonsense, fired cuz Sasha jealous over all black...

Ihop Restaurant / Bad food service

Customer Concerned on Apr 9, 2015
04/08/2015 about 10;00 PM Party of five I ordered a Philly Cheese Steak with onion rings about 15 minutes later Brandon brought me my order with french fries and said cook made a mistake and would bring me onion rings. About 5 minutes later brought me four burnt onion rings and asked me if...

Ihop / Newport, Ky IHOP sucks!

exserver on Mar 7, 2015
The GM doesn't know how to talk to his employees. This is the 2nd gm in the less than 6 months this store has been opened. Talking down to your employees and telling them that "I don't care" when they come to you with a legit concern regarding customers or the food, is not...

Ihop / Hair in our food

SSeniour on Feb 16, 2015
We got seated and after 10min of everyone walking by us we finally got our drink order, then the table behind us sent their good back for having a hair in it and another for having an eye lash! Then we got out food and as my husband went to eat his hash browns I'll be darn if there...

Ihop / Horrible Management

Kristi Zaccaro on Jun 21, 2014
The manager at the Brookpark IHOP started telling at an employee because she made a mistake. I told our server that he was making our visit uncomfortable, and she told the manager. He came into the dining area where we were sitting, all angry, and started to basically say that she deserve...

Ihop Restaurant / Poor service

Tyronisha on May 22, 2014
It was around 11 May 212014 my husband and I were seated right away.It took 25mins before we got our drinks, 40 mins for food and we didn't see the server after food was brought out, we spoke to GM as he was on duty and he just gave us our ticket like sorry about that but here'...

IHOP # 4411 / Breakfast Fiasco

IHOPnomore on Mar 10, 2014
My wife and me went out for a breakfast meal on 3/10/14, my wife ordered Raspberry cream cheese crepes, eggs, hash brown, and bacon. I had oatmeal, wheat toast, turkey bacon and fruit cup. It took us about 15-20 minutes to receive our order, a couple came in 5 minutes after us and received...

Ihop / Black Balling

mdr284 on Dec 5, 2013
I was relased from my job at IHOP on Warwick Blvd after being verbally harrased and disrespected by a co-worker, who speaks and handles all employess in the building the same way. The management PaulDale was on site and in the same room when the worker addressed me first and started to...

Ihop / bad services and bad food

amanda doctorello on Aug 20, 2013
Yesterday my family and I went to ihop in lynnwood on 196th and we waited almost half an hour to order our food. the waitress were to busy in the front talking not bringing all of the order in a timely manor. there was fruit flies above the area where we where seated and my sister and I got food posioning from ihop

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