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Dunkin' Donuts Customer Care Service

DD IP Holder LLC and BR IP Holder LLC

130 Royall Street
United States - MA02021

Customer Support Phone Numbers

+1 603 647 2757 1 0

Dunkin' Donuts Complaints & Reviews

Dunkin' Donuts / Service

primoadventures on Jan 11, 2017
On 1/10/17 @ 6:30 PM I went into the Higganum, ct.store for a cup of coffee. Although the lobby closes at 8:00 PM all of the furniture was pushed to the sides and the floor had been mopped. (This wasn't just mopping up some snow .) It was nearly impossible to sit down without having to...

Dunkin' Donuts / Incorrect pricing at pvd - providence airport

Jeannie Fay Barry on Jan 3, 2017
I ordered a sandwich from the Dunkin' Donuts at PVD airport. The sign stated $3.89 but I was charged $4.19. See attached pictures. This is deceptive marketing. I asked for a refund but was told I would have to wait for a manager . I sent an email on 12/14/16 to cusotmerservice@hmshost.com...

Dunkin' Donuts / Service

Carmyda Rodriguez on Dec 31, 2016
I went to the Dunkin' Donuts on pleasant hill road in the BP gas station. First they take forever to take your order. And than they make my coffee wrong. When I asked how long will it take to make it over. The worker tells me. A while. Very disrespectful. To have waited 20 mins for a...

Dunkin Donuts / Sanitation

Shae_B on Dec 30, 2016
On December 29, 2016 at about 4:30 pm, my family and I decided to try the newly opened Dunkin Donuts. First thing noticed was the large school bus in the parking lot. It looked as though someone was living out of it, there were boxes thrown up against each window, it looked junkie, I wa...

Dunkin' Donuts / Trans action # 269579. They seem to be racist in this store they should be investigated with many secret shoppers of all kinds of colors and creeds

Sefora on Dec 22, 2016
I have been to this location many times. I have seen the indian men give great customer service to any one except a black person. I truly want to call the internal affairs for them. this casher Mohammad finds it funny that many people feel like this, I saw him kick out a black man and...

Dunkin Donut / Management

Moore MzNicole on Dec 10, 2016
My son works for this company and he has never had a problem until this new manager started . I don't like the way she talks to the employees. So this particular incident was i called a week in advance to let them know that my son had an appointment on Saturday I spoke to the shift leader...

Dunkin' Donuts / Management

Anon-y-mous23 on Dec 9, 2016
They treat every employee badly. Gizel of dunkin donuts 1105 horseblock rd. Farmingville is by far the worst management experience i've ever dealt with in my years of working. She openly yells at her employees in front of customers, i have personally seen some people leave the store simply...

Dunkin' Donuts / Extremely poor customer service

Loren Neal Talbott on Dec 6, 2016
I am a driver and I drive past this Dunkin Donuts at least 5 times a week. I often stop for a donut or a sandwich between 9:30 to 10:40PM at least 2 times a week. I have had really good service until recently when on 2 occasions in the last 2 weeks I have placed an order at the drive...

Dunkin' Donuts / Discrimination, racist comments towards myself and my family

Narvaez Family on Nov 21, 2016
Store #35202 Order #141 Manager Ronnie K. Called the police on me because I had a legit complain... He discriminated me, and also racial profile me. I am a daily customer and I am very disappointed at the service and the experience over all. I am honestly considering never coming back to...

Dunkin' Donuts / Unethical behavior

james reid jr on Nov 5, 2016
On November 5, 2016, between 3-4 PM, I was meeting a friend at the Store located at 6110 Woodland Ave. Philadelphia, Pa 19143. I'm not a stranger to the neighborhood, I grew up and went to school here. I spent time in the military and returned to the area. What was really disappointing...

Dunkin' Donuts / Macchiado

kayharris on Aug 31, 2016
I've been drinking macchiado from DD for 3 years. I have to because the coffee at DD is a watered down version. Macchiado is made with espresso and had a good coffee flavor. About a month ago, the 2 DDs near East Stroudsburg, Pa. started selling a watered version of the macchiado. It...

Dunkin' Donuts / Drink and Restaurant Maintenance

Joni Fogel on Jul 10, 2016
The Dunkin Donuts, 3055 Schoenersville Rd, 18017 yesterday didn't have toilet paper in the bathrooms. Had to use napkins, no soap to wash our hands. Then went to order a macchiato and the espresso machine was down. They didn't have cookies and some other products that were on the menu...

Dunkin Donuts Employee / Jon, new cashier / janitor

d.f.r. on May 21, 2016
After paying John a compliment about doing his job better than his predecessor he spazzed out on me and later lied to his district manager that I raised my voice to him and got me, for no reason, barred from going back that DD location. John has been there less than 1 month and has already...

Dunkin' Donuts / Discrimination of employee

James Lashune Mcvay on Mar 15, 2016
I been at Dublin donuts for almost a year I started in September the manager and assistant manager who is there now is not the who hired me.I was hired by another manager that is no longer their.on 03/12/2016. I was threatened and harassed by the assistant manager. I get off at twelve that...

Dunkin Donuts / Failure to honor discount/deceptive advertising

Reviewer18052 on Feb 3, 2016
The dunkin donuts branch at 636 City Island Ave., Bronx, NY 10464 failed to honor advertised $1.99 medium macchiato. Stated the discount was only for phone ap or gift card. Why should I pay twice as much because I don't have an ap? Store is usually understaffed, at one time left...

Dunkin' Donuts / Management misuse of authority

Reviewer51860 on Jan 24, 2016
My son works at the Dunkin Donuts in Morrisville, NC. Where he has been a shift leader for over a year. Every since he has started anyone that has came in after him has made it to manager except, him and his roommate CJ. I had the opportunity to meet the previous owners before the store...

Dunkin Donuts - Penn Yan, Ny / chai

Reviewer75345 on Jan 15, 2016
Service is great but I specifically go before 6 am so the same guy, Kenny I think, makes my drink. He makes the best chai - a FULL cup, it's hot, isn't filled with foam and it's delicious!!! My complaint is the cost yesterday it was $2.59, which I thought ridiculous, but today it was $2.80...

Dunkin' Donuts / Customer service

Reviewer55398 on Jan 14, 2016
I was in the drive thru at dunkin donut at 32 Peruville Road Lansing N.Y. store # 346810 Cashier . Kelsey S. I ordered large coffee coolatta . large hot coffee and a donut. I was at the window and the girl put the donut in a bag and dropped on the floor and then proceed to hand it to me...

Dunkin' Donuts / Management

Reviewer90000 on Nov 2, 2015
Management for stores located on Neil Street in Champaign IL : The manager bullies and slanders the employees in front of customers. Yelling and screaming at them when customers are in the store. State they have complaints when they do not, accuses and seeks to embarrass employees with...

Dunkin Donuts / No donuts available

Reviewer80262 on Oct 25, 2015
Dunkin donuts Egypt actually is not selling donuts because every time iam visiting it, they are out of donuts and when I asked how come I was told that they sell only half an hour a day as they did not expect a lot of people when they opened so they are out of raw material .What a shame...

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