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Wendy's Customer Care Service

Wendy's International, Inc.

1 Dave Thomas Blvd
United States - 43017

Customer Support Phone Numbers

Work days:
Mon9 AM - 6 PM
Tue9 AM - 6 PM
Wed9 AM - 6 PM
Thu9 AM - 6 PM
Fri9 AM - 6 PM

Wendy's Complaints & Reviews

Wendy's / Home style chicken sandwich

Kotacab on Jan 21, 2017
Went through drive through window on Gauze Blvd in Slidell 1/20/2017 10:30 pm. Ordered a Homestyle chicken sandwich I did get a chicken sandwich but it was not made with the chicken breast that I have received from every other Wendy's. It was a small round processed chicken pattie which...

Wendy / Chili, fries, chicken nuggets

Mary Bridges on Jan 18, 2017
The chili has had hard beans in it for the past three visits, fries are cold and too salty, chicken nuggets dried out. The service has gotten terrible. The service and food has been terrible at both Wendy locations in Owensboro KY. Wendy chili use to be the best chili you could get but for...

Wendy's / Hamburger

Jeffery l on Jan 18, 2017
I, ve been eating at wendy, s for many years and have enjoyed my favorite fast food. Yesterday I got my usual double combo and took it home to eat. I had taken a few bites and bit in again and bit into something hard and broke my front tooth and expect to have to fix. 1-17-17. I, ve never...

Wendys / Charged twice for one order

Tamara Williams on Jan 18, 2017
I purchased a number four with extra bacon and I notice a day later in my bank app that I was charged 2 times. I called an stated what happened and was told to come in an it would be rectified. I came in after work and the manager on staff (whom was not the manager i spoken with earlier...

Wendy's / Too much ice

MarkF101 on Jan 13, 2017
3 times in a row, at the drive-through, I have asked for "light ice" with my drink. 3 different people at the window. 3 times in a row, I have gotten a cup half full of ice. I ask for light ice because I don't want 1/2 to 2/3 of a cup full of ice. I know ice is cheaper than soda. Thi...

Wendy's / Disrespectful employee

Barbara Ann Parks on Dec 24, 2016
As I was placing my order at the drive thru, someone opened the back door and yelled out "GO HOME". It was 7:30pm on Christmas Eve, and I called the store to find out what time they were open til, and I was told 8pm. How awful I felt & how rude that employee was. Then when I got up to the...

Wendy's South Williamson Ky / Hair

howard Hodge on Dec 17, 2016
I found several long brown hairs in my baconator triple burger today and as I went back in the store, I noticed that not one of the employees were wearing a hair restraint of any kind. If I pay ten bucks for a burger I want to be able to eat it. I just walked back out as I didn't want to...

Wendy's / The night crew

Jasma on Dec 14, 2016
I went through the drive thru at Wendy's in Lawton Okla, I ordered 3 number 1's w/ mustard I drove home across town. I opened my sack up and all burgers had mayo on it.I called back and asked to speak to a manager so, he said I can come back up there but I told him I'm not coming back for...

Wendy's / Former employee - required to work without breaks.

Tired Wendy on Nov 28, 2016
I just quit Wendy's, located at 6995 West Alemeda Avenue, Lakewood, CO 80226 today because I was required to work 7 hours straight without a lunch and only with a 10 minute break. That is against the law. I am required to receive a fifteen minute break every 4 hours. The other employee...

Wendys / Container not closed

craig coons on Nov 12, 2016
Today I ordered(1:45 PM)chili and a broccoli potato.When I went to slide out the potato I discovered it was NOT closed!It ended up on my pants/car seat.Cheese was all over my passenger seat and between the console as well.I love your food but it might be a while before I'm back.You gotta...

Wendys Fast Food Restaurant / Managers

Sjrt on Nov 7, 2016
Manager Scott Stole 150 dollars from a customers purse and handed the money to manager Stephanie. When the lady came back for her purse they told her they didn't know what happened to the money. It's wrong and not right this needs to be handled immediately!!! How dare managers steal from...

Wendy's / Unethical behaviour

caption on Oct 12, 2016
I worked for the wendy's Bettendorf Iowa location enough to know they do not respect new employees at all!!! Here's one example: When i was short 8 hours on one check, I brought this to the store managers attation and was told rather rudely she would see what she would do. Does that sound...

Wendy's / Food

Ana0799 on Aug 10, 2016
Every time I eat at Wendy's it always results in the diarrhea.. Every time! I love the food and service there but whatever it is just does not agree with my stomach.. Usually I order a burger, fries, and pop- I know the pop wouldn't be the reason or the fries.. So maybe an ingredient in...

Wendy's / The short female employee at the drive thru

Cc😍 on Jun 10, 2016
Wendys store # 117. GULF BREEZE FLORIDA I visited this Wendy's on June 8th. It was awful. We ordered a number 3 and requested to add a large chili...we were told they do not make a large chili (it's on the dang menu board). We ordered a large sweet tea, and a medium sweet tea. After...

Wendy's / Employee not being treated right

Smh100 on Jun 7, 2016
I just started working at Wendy's and at first everything was ok I was working for another store until the new one that I applied for opened up I was getting hours at the old store but as soon as the new store opened I realized how rude the store manager is and how bad she treats her...

Wendy's / Drive thru

Mad Dog Davis on May 16, 2016
I am a regular at the Wendi's drive thru, since their beginning... However, when did Wendy's OLD FASHIONED HAMBURGERS started serving CHEESEBURGERS regardless of what a customer ordered! HELLO...it's says on your signs..."WENDI'S OLD FASHIONED HAMBURGERS"!!! I can't tell you how many time...

Wendy's / Payment not received

mike551 on Apr 7, 2016
I, Tiereny Duff, would like to make a complaint about my employer, Wendys of Tupelo, Ms South Gloster St., not paying on time. I been working at wendys going on a month now. I was supposed to have already received my first paycheck by now. I started there around March 19th or the 20th...

Wendys / Sexism Employment

Reviewer40142 on Mar 4, 2016
I believe that the GM has taught the management staff to treat the men differently because I have herd references towards this idea without them saying it directly. They believe the men have do all of the labor and saying it is on the grill person. When girls get on the grill they can even...

Wendy's / My General Manager/Favortisim

Reviewer19892 on Dec 27, 2015
12/24/2015 - My Job has been a total pain in my butt since a certain someone returned back to Wendy's from being fired for stealing. Every since then some people have been getting treated a little unfairly due to the two people she treats like gold.! Its unexceptionable in a work...

Wendys / Racially profiling before hiring

Reviewer41331 on Nov 26, 2015
I came to wendys for my interview today on time and their was a girl who came ten minutes late, however she got her interview done before me by a manger who kept looking at me in a bad way. That manger took a lot of notes and told the girl to start as soon as possible. Then a different...

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