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Wendy's Customer Care Service

Wendy's International, Inc.

1 Dave Thomas Blvd
United States - 43017

Customer Support Phone Numbers

Work days:
Mon9 AM - 6 PM
Tue9 AM - 6 PM
Wed9 AM - 6 PM
Thu9 AM - 6 PM
Fri9 AM - 6 PM

Wendy's Complaints & Reviews

Wendy's / Former employee - required to work without breaks.

Tired Wendy on Nov 28, 2016
I just quit Wendy's, located at 6995 West Alemeda Avenue, Lakewood, CO 80226 today because I was required to work 7 hours straight without a lunch and only with a 10 minute break. That is against the law. I am required to receive a fifteen minute break every 4 hours. The other employee...

Wendys / Container not closed

craig coons on Nov 12, 2016
Today I ordered(1:45 PM)chili and a broccoli potato.When I went to slide out the potato I discovered it was NOT closed!It ended up on my pants/car seat.Cheese was all over my passenger seat and between the console as well.I love your food but it might be a while before I'm back.You gotta...

Wendys Fast Food Restaurant / Managers

Sjrt on Nov 7, 2016
Manager Scott Stole 150 dollars from a customers purse and handed the money to manager Stephanie. When the lady came back for her purse they told her they didn't know what happened to the money. It's wrong and not right this needs to be handled immediately!!! How dare managers steal from...

Wendy's / Unethical behaviour

caption on Oct 12, 2016
I worked for the wendy's Bettendorf Iowa location enough to know they do not respect new employees at all!!! Here's one example: When i was short 8 hours on one check, I brought this to the store managers attation and was told rather rudely she would see what she would do. Does that sound...

Wendy's / Food

Ana0799 on Aug 10, 2016
Every time I eat at Wendy's it always results in the diarrhea.. Every time! I love the food and service there but whatever it is just does not agree with my stomach.. Usually I order a burger, fries, and pop- I know the pop wouldn't be the reason or the fries.. So maybe an ingredient in...

Wendy's / The short female employee at the drive thru

Cc😍 on Jun 10, 2016
Wendys store # 117. GULF BREEZE FLORIDA I visited this Wendy's on June 8th. It was awful. We ordered a number 3 and requested to add a large chili...we were told they do not make a large chili (it's on the dang menu board). We ordered a large sweet tea, and a medium sweet tea. After...

Wendy's / Employee not being treated right

Smh100 on Jun 7, 2016
I just started working at Wendy's and at first everything was ok I was working for another store until the new one that I applied for opened up I was getting hours at the old store but as soon as the new store opened I realized how rude the store manager is and how bad she treats her...

Wendy's / Drive thru

Mad Dog Davis on May 16, 2016
I am a regular at the Wendi's drive thru, since their beginning... However, when did Wendy's OLD FASHIONED HAMBURGERS started serving CHEESEBURGERS regardless of what a customer ordered! HELLO...it's says on your signs..."WENDI'S OLD FASHIONED HAMBURGERS"!!! I can't tell you how many time...

Wendy's / Payment not received

mike551 on Apr 7, 2016
I, Tiereny Duff, would like to make a complaint about my employer, Wendys of Tupelo, Ms South Gloster St., not paying on time. I been working at wendys going on a month now. I was supposed to have already received my first paycheck by now. I started there around March 19th or the 20th...

Wendys / Sexism Employment

Reviewer40142 on Mar 4, 2016
I believe that the GM has taught the management staff to treat the men differently because I have herd references towards this idea without them saying it directly. They believe the men have do all of the labor and saying it is on the grill person. When girls get on the grill they can even...

Wendy's / My General Manager/Favortisim

Reviewer19892 on Dec 27, 2015
12/24/2015 - My Job has been a total pain in my butt since a certain someone returned back to Wendy's from being fired for stealing. Every since then some people have been getting treated a little unfairly due to the two people she treats like gold.! Its unexceptionable in a work...

Wendys / Racially profiling before hiring

Reviewer41331 on Nov 26, 2015
I came to wendys for my interview today on time and their was a girl who came ten minutes late, however she got her interview done before me by a manger who kept looking at me in a bad way. That manger took a lot of notes and told the girl to start as soon as possible. Then a different...

Wendy's / Poor Customer Service!

Chonah47 on Oct 9, 2015
I recently went to a Wendy's near my home and was very unimpressed with the service from the drive thru order taker/ cashmere... First we pulled up to the speaker and received a very impolite monotone "Can I take your order"... No " Welcome to Wendy's may I take your order?" With a cheery...

Wendy's / Manager is very unprofessional

Sandralynn Karen Stetz on Aug 27, 2015
I work at Wendy's & my manager Joe is very rude & un fair to me.. He has embarrassed in front of my crew & customer's more then once. He is also rude to customera ... A lot of crew complain about him but I guess maybe their scared to lose their job. He throws dirty mop water on...

Wendy's / Wendy's Inspector

Joan McGinley Hein on Aug 13, 2015
A Wendy's inspector came last week for our inspection. He sat in the parking lot for maybe 10 minutes before he came through the drive thru. We all knew it was him when he ordered. I was at the first window to collect the payment. He handed me his card, never once looking at me. When...

Wendys / Bugs, acrylic nails, metal pieces

Jebaca on Jul 24, 2015
Owner: rob o. Needs to be investigated. This guy owns several Wendy's in this area and is a very unempathetic person. Doesn't offer apologies or takes ownership for the issue at his establishments...last year we found a piece of metal in our meat this year after deciding to give...

Wendy's / Service

TiffanyJenkins on May 4, 2015
They managers are rude and disrespectful. They messed up my order twice and when I tried to tell them the one of the workers gave me attitude and told me to speak to the manager. When I tried to explain, the manager gave me a nasty look and told me if I don't like the food go next...

Wendys / raw hamburger

kemerson on Apr 25, 2015
Have gone through the drive thru on many occasions and staff never friendly. This time ordered a Double cheese burger and when I got home the meat was RAW in several places throughout the hamburger. Called back to the restaurant requesting to speak with a manager. Was told the person...

Wendy's / Not FAST food

kairayk on Feb 13, 2015
I ordered my food at around 8:15 PM after waiting in line for about 15 minutes, left at 8:59 PM with NO food. They had me waiting for so long. After 2 customers who ordered after me recieved their food, I went up to the counter to ask if they forgot about my order. They did, then after...

Wendy's / Pay=Manager's attraction

Chigi on Jan 29, 2015
I've been working at Wendy's for years! Almost for 5-7 years and my pay is still $7.40. But this new guy comes in a month ago and his pay is automatically set at $7.75 an hour! $7.75! It's clear that our Manager is gay and he sometimes flirts with all the pretty boys that...

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