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www.SearsHomeServices.com

www.SearsHomeServices.com review: No update on parts cancelation or my credit card being refunded of $436.00

R
Author of the review
2:40 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Order was canceled / no word on parts being canceled? no word on credit card charges being refunded can you help?

Inbox

Roger Hatfield

Sun, Jul 2, 3:03 PM (23 hours ago)

to [protected]@complaintsboard.com

Canceled - Dishwasher Service Appointment

Your service has been cancelled and your technician notified. If needed, we will provide directions via email on repair part handling. Thank you for the opportunity to serve you.

Service Date Friday,

July 14

Technician Arrival Window8:00 AM to 5:00 PM ETi

What is this?

Brand & Product Maytag Dishwasher

Diagnostic Fee$ 99.00

i

What is this?

PARTS ORDERED

Part Name

Dishwasher Middle Spray Arm Manifold (replaces W10571946)

Dishwasher Dishrack Adjuster Actuator

Dishwasher Dishrack Adjuster, Right

Dishwasher Dishrack Adjuster, Left

Dishwasher Dishrack Slide Rail, Left (replaces W11048934, W11192640)

Dishwasher Dishrack Adjuster Cover

Part Number

#WPW10571946

#WPW10627763

#WPW10740410

#WPW10740408

#W11259785

#WPW10251047

Status

(Last updated: 7/2/2023, 2:56 PM)

BACKORDERED

IN PROCESS

IN PROCESS

IN PROCESS

ORDERED

ORDERED

YOUR DETAILS

Your Order Number000822040723706

Your Service Address2825 Greenbriar Ave Lansing, MI, 48912If the service address listed is incorrect, please chat with us to update the appointment.

Your Special Instructions:THE TOP RACK OF THE DISHWASHER CAME OFF. NEEDS REPLACING.

TEXT MESSAGES UPDATES

Reminders on the evening before and morning of your appointment.

Alert when the technician is on the way to your apartment.

You have signed up for text alerts at the following number(s):

[protected]

Sent from Mail for Windows

Roger Hatfield

9:41 AM (4 hours ago)

Please reply. Best Regards Roger Hatfield 2825 Greenbriar Ave Lansing, Michigan 48912 PH: [protected]@gmail.com No word

Roger Hatfield

9:42 AM (4 hours ago)

Please reply

[protected]@complaintsboard.com

1:25 PM (58 minutes ago)

to me

Hello,

You have contacted the ComplaintsBoard.com Support Team.

We don't accept complaints through emails.

If you want to lodge a complaint, please use our special Complaint Registration Form: www.complaintsboard.com/new_complaint

Thank you. — Kind regards,

ComplaintsBoard.com Team

03.07.2023, 16:42, "Roger Hatfield" :

Thank you for your response. Thank you for your assistance. Thank you, I will do that

Desired outcome: TO GET An E-MAIL SAYING PARTS ORDER HAS BEEN CANCELED.AND GETTING CREDIT CARD REFUND OF $436.00.THANK YOU

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