Value Pawn review: Disrespectful manager 1

Disrespected by a manager at value pawn because he did not want to give me a refund for a defective x-box game system . One would think that a customer, especially during these hard times get treated with respect when it comes to spending your hard earned money. A manager at a Value pawn in Orlando made it known to me that their service is very deceiving and discusting. A defective game system and did not give me my money back after I purchased a $14.00 store warrantee on a $160. defective game equipment for my son for X-mas. He then screamed "I dont care if your a customer! They should call it F-u pawn, because that's what they basically told me. That manager has no respect or customer service skills.