Menu
CB Athletic Apparel Finish Line 281 Grand Central Mall, Vienna, WV, 26105, US
Finish Line company logo
Finish Line
reviews & complaints
Finish Line company logo

Finish Line

281 Grand Central Mall, Vienna, WV, 26105, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
ComplaintsBoard
K
1:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Finish Line - sales associate who is homophobic

I wasn't sure exactly where to go to file a complaint but I will start here, on
Wednesday October 23rd my son and I walked into the Grand Central Mall finishline, we have always loved this store up until tonight. We walked in and had been greeted by a girl named Maddy, she was very friendly and did ask if we needed help. We said yes and asked for help picking out a pair of shoes for my son, he really wanted pink or purple shoes and she tried to steer us into a different color selection. After trying on a pair or two of shoes we explained that pink or purple shoes had been on my sons birthday list and was why we wanted to see what the options were and at that time was when we asked why she was pushing other colors and shoes styles on us and what she herself would recommend, she stated "I mean I'd recommend red, black or white shoes, you wouldn't want to be called gay for having pink or purple" and we said thank you and left. My son is gay. He had just came out to us earlier this year and I was absolutely dumbfounded on what had occurred. We will not be back. My son was so heartbroken and mortified that he felt ashamed and embarrassed by what happened. I can't even fully grasp it myself. I really hope this isn't taken lightly or brushed off. I will be contacting corporate about this!

Read full review of Finish Line
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.