Shell reviews and complaints 1
View all 1176 complaintsShell - service
I stopped at this station during my last trip and for some reason my Shell Card kept rejecting, something about an invalid card. After several tries I went inside to get it swiped by the clerk. She was very nice but said that this happens very frequently but if I had another credit card she would swipe that card. Now I have been using my Shell card during my whole trip and never had this problem. I thought it was funny that she wouldn't try to swipe my Shell Card but wanted another card, so I told her I would go somewhere else. Later on down the road, I stopped at the Shell station on Thomasville Rd at exit 203 and bingo my card worked just fine. Glad I didn't give her another card.
I buy Shell gas gift cards at Publix regularly. I like being able to swipe, pump and go without using credit or debit. Last week the pump read "card swipe not allowed ", so I went inside and stood in line to pay. I swiped a brand new $50 gas card and only used $12. Today when the pump read "no swipe allowed", I went inside and stood in line. When I swiped the card, it came up "declined". The cashier said "you must not have any money left on it." But I should have had $38. I went to the Race Track next door and filled up and paid cash, but I have more gift cards, and I gave my husband and daughter each one . There is no other Shell station near me