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CB Grocery Stores and Market Vons 665 Saturn Blvd, San Diego, CA, 92154, US
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Vons
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Vons

665 Saturn Blvd, San Diego, CA, 92154, US
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2 complaints
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Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
ComplaintsBoard
V
9:30 pm EST

Vons - Security

Went to the store tonight , same store I been going to for years and purchases the 10 for $10 deal that ends tonight , with a cashier . I realized I forgot my dish it eats gummy bears for a class project and proceeded to pay for my current items and then went to grab one bag of gummy bears . Seeing that the self check out was empty , I rang myself up for one bag of gummy bears , paid and exited the store . I started unloading my cart in my trunk and this security comes asking me … who knows what, I said I don’t speak Spanish . Unprofessionally, he shows me a duplicate copy of my receipt that he obviously requested , this means he did not stop me at the exit door but insisted to believe he got a case. Anyways, after spoke non English n showed me that receipt duplicate I showed him mine in 2 seconds. Thinking I was done , he points in all my other items that I haven’t bagged yet cuz they were water juices , 20 total items. Again, he said some stuff about it IN SPANISH , I was in a rush to get my child by 5:45 from an afterschool Program and did not get his name on his uniform . Again, I pulled out my reallly receipt and asked him if this was why he approached me. Probably didn’t understand me but I have the right to ask. This is Von’s store # 2338

If I’m being approached , send someone that can speak English so I can’t explain or even understand what is going on over some drinks and gummy bears. I’m not a shoplifter, never have in my life and even if I did, it would not be junk food n drinks.

Desired outcome: Approach in EnglishGive warning before I turn around and find that there’s someone behind meBe professional

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A
12:26 am EST

Vons - Cashier is an bad person

Complaint about store #2338 at 8:49 pm. Your cashier named Isaac is an [censored], he was making fun of customers under his breath and he even called the manager over for no reason so she could see what he was trying to laugh about. If I was him he should learn about customer service and keep his mouth shut and Vons should evaluate the people they hire. The last thing anyone including Vons needs is some idiot giving customers crap on top of the bad experience of shopping during inflation times.

Desired outcome: The outcome is up to corporate and Vons team you decide what kind of customer service you will provide customers with.

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